- Unknown
0469 257 138 (0469257138): One contributor reports an automated robocall impersonating Commonwealth Bank claiming unauthorised charges.
Bank Impersonation Robocall from 0469 257 138
A single contributor has reported receiving an automated call from 0469 257 138 (also written as 0469257138) claiming to be from Commonwealth Bank. The caller used a robotic voice to report an unauthorised charge to the recipient's account, a classic impersonation tactic designed to prompt panic and immediate action.
The call originated from Sweden according to the contributor's report, suggesting the number may be spoofed or the call routed through international infrastructure. This pattern is consistent with scammers using overseas systems to mask their true location and make the number harder to trace.
What the Automated Message Claims
The robocall from 0469257138 reported an unspecified charge to the recipient's Commonwealth Bank account. By using an automated voice and referencing a major Australian bank, the scammer leveraged both urgency and perceived legitimacy to bypass recipient scepticism. The contributor received this call via an answered call channel, meaning they engaged with the message before recognising it as suspicious.
Red Flags in This Call
Several indicators mark the call from 0469 257 138 as fraudulent:
- Automated voice: Banks do not contact customers via robocall for security matters
- Overseas origin: Legitimate Commonwealth Bank calls originate from Australian numbers
- Vague charge reference: The message did not specify the transaction amount or merchant
- Immediate action pressure: Robocalls designed this way push recipients to act without verification
What to Do If You Receive a Call from 0469 257 138
If 0469257138 or a similar robocall calls you:
- Do not: Press any keys, follow prompts to verify account details, or return the call
- Do: Hang up immediately, block the number in your phone settings, and independently contact Commonwealth Bank using the official number on your bank card or statement
- Verify directly: Call your bank's official customer service line to confirm whether any charges are legitimate before taking action
- Never share: Account numbers, passwords, or personal identification details over the phone in response to unsolicited calls
Report Bank Impersonation from 0469 257 138
Report this scam using the following Australian resources:
- Scamwatch: scamwatch.gov.au - Report the call and description of the scam attempt
- ACMA (Australian Communications and Media Authority): acma.gov.au - File a complaint about the robocall and spoofed number
- Commonwealth Bank directly: Contact your bank's fraud team to report the impersonation attempt and ensure your account is monitored
- ReportCyber: cyber.gov.au - Report the overseas-sourced scam for national cybercrime tracking
- Reverseau: Help other Australians by contributing your experience with 0469 257 138 to our community reports
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Call from Sweden, automated voice saying there was a charge to my Commonwealth Bank
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WRITE A REVIEWFrequently Asked Questions
Why did the call from 0469 257 138 claim to be from Commonwealth Bank?
Scammers impersonate major Australian banks because they are household names that trigger immediate trust and concern. By claiming a charge has been made to your Commonwealth Bank account, the caller hopes you will panic and comply with their instructions before verifying the claim independently. The contributor who received the call from 0469257138 was targeted specifically for this reason - the bank name adds false credibility to the robocall.
What does it mean if 0469257138 called from Sweden?
Calls originating from Sweden indicate the scammer used international telecom infrastructure or call spoofing technology to mask their true location. This is common in organised scam operations that operate across borders. The reported Sweden origin of 0469 257 138 makes it even less likely to be legitimate Commonwealth Bank contact, which always originates from Australia.
Should I press keys or follow prompts if 0469 257 138 calls again?
No. Do not press any keys, select options, or follow voice prompts from 0469257138 or similar robocalls. Pressing keys confirms your number is active and monitored, and may trigger further calls. Hang up immediately. Commonwealth Bank will never ask you to press keys or verify details over an automated robocall - they contact customers through secure channels or your online banking.
How do I verify if there really is a charge on my Commonwealth Bank account?
Do not use any contact details provided in the call from 0469 257 138. Instead, independently contact Commonwealth Bank using the phone number on your bank card, statement, or the official Commonwealth Bank website. Log into your online banking or mobile app to check your account directly. A legitimate bank will never ask you to verify account details in response to an unsolicited robocall like the one from 0469257138.
Can I report 0469 257 138 to get it shut down?
Yes. Report the robocall from 0469257138 to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). ACMA can investigate the spoofed number and take action against the caller. Report it to Commonwealth Bank's fraud team as well, so they can track impersonation attempts targeting their customers. Reporting 0469 257 138 also helps Reverseau update community alerts about this number.
Is Lycamobile involved in this scam from 0469 257 138?
The number 0469257138 is allocated to Lycamobile, a mobile service provider, but this does not mean Lycamobile is responsible for the scam. Scammers often use legitimate mobile numbers or spoof them entirely. The call may have been routed through international systems to appear local. Report the incident to ACMA and Scamwatch, who can investigate the true origin and determine whether the number was spoofed or legitimately misused.