- Scam
- Spam
Community report for 0485 921 236 (0485921236): Caller impersonated Ozcare Health insurance, attempted to collect personal health insurance details.
Ozcare Health Insurance Impersonation Report for 0485 921 236
One contributor has reported receiving a call from 0485 921 236 (also written as 0485921236) where the caller claimed to represent Ozcare Health insurance. The contributor was asked to update health insurance details despite having no active policy with the provider. The call originated from what appeared to be a call centre environment, with significant background noise making the caller difficult to understand.
This impersonation attempt followed a common scam pattern where callers pose as representatives from legitimate financial or health service providers to extract personal information. The contributor's quick response to decline and end the call prevented any information disclosure.
What the Caller from 0485 921 236 Claimed
The caller from 0485 921 236 identified themselves as representing Ozcare Health insurance and requested that the recipient update their health insurance details. No specific threats, urgency tactics, or follow-up demands were mentioned in the report. The background noise and poor call quality made it difficult for the contributor to verify the caller's legitimacy during the conversation.
Call Details and Context
The call to 0485 921 236 was answered directly by the contributor, which is how the impersonation attempt was initially detected. The satellite mobile number (0485921236) being used for this type of scam suggests either a spoofed number or a compromised service provider account. The call centre environment detected by the contributor indicates this may be part of a larger organised campaign rather than an isolated fraud attempt.
What to Do If You Receive a Call from 0485 921 236
If 0485 921 236 calls you:
- Do not: Provide any personal information, health insurance details, or financial information to unverified callers
- Do not: Confirm whether you hold policies with any provider
- Do: Hang up immediately if you don't recognise the caller
- Do: Contact Ozcare Health directly using the phone number on their official website or your policy documents to verify any legitimate requests
- Do: Block 0485 921 236 on your phone if you receive repeated calls
- Do: Be suspicious of any unsolicited calls asking you to update or verify insurance details
How to Report 0485 921 236
If you receive similar calls from 0485 921 236 or suspect you've been targeted by this scam:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au with details of what the caller claimed
- Contact your health insurance provider directly to alert them to the impersonation
- Report the number on Reverseau to help other Australians identify this caller
- If you've provided any personal information, contact your health insurance provider and monitor your accounts for suspicious activity
Help others by sharing your experience with 0485 921 236!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
I received a call from this number they claimed to be Ozcare Health insurance and wanted me to update my health insurance details, I don't have health insurance, so told them I wasn't interested and ended the call. A lot of background noise made the person hard to understand, it sounded like a call centre.
Health insurer ringing wanting to update my details, I told them no thanks and hung up, sounded like a call centre with heaps of background noise
Help others by sharing your experience with 0485 921 236!
WRITE A REVIEWFrequently Asked Questions
What should I do if I already gave information to the caller from 0485 921 236?
Contact your health insurance provider immediately using the official number on your policy to inform them of the impersonation attempt and ask whether any fraudulent accounts or policy changes have been made. Monitor your email and postal mail for any unexpected correspondence. If you provided banking details, contact your bank to monitor for unauthorised transactions. Report the incident to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au).
Is Ozcare Health legitimate and would they call me about insurance updates?
Ozcare Health is a real Australian health insurance provider. However, legitimate insurers typically contact customers through registered mail or documented phone numbers rather than unsolicited calls from unknown numbers like 0485 921 236. If you're unsure about a request from an insurer, always hang up and call the provider directly using the number on their official website or your policy documents to verify.
Why did the caller sound like they were in a call centre?
The background noise and call centre environment detected during the call to 0485 921 236 suggests this is part of an organised scam operation rather than an individual fraudster. Many impersonation scams operate from call centres where multiple callers target people simultaneously, attempting to collect personal information that can be sold or used for identity theft.
Should I block 0485 921 236 on my phone?
Yes, blocking 0485 921 236 is a sensible precaution if you receive repeated calls from this number. You can block the number in your phone's settings. However, scammers often use different numbers, so remaining vigilant about any unsolicited calls remains important.
What if I don't have health insurance but the caller claims I do?
This is a red flag for impersonation or fraud. A legitimate health insurance company would have records of whether you hold a policy with them. If 0485 921 236 or any caller claims you have insurance you didn't purchase, do not provide information to verify. Instead, hang up and contact the insurer directly if you have concerns about your account.
How can I verify if a call is genuinely from my health insurance provider?
Never rely on the caller's claimed identity or the phone number displayed. Hang up and call your health insurance provider directly using the contact number on your policy documents, their official website, or your latest policy statement. This ensures you're speaking with a verified representative rather than someone impersonating 0485 921 236 or another scammer.