- Suspicious
- Scam
02 8124 8275 (0281248275): Community reports describe health insurance impersonation scams in English and Mandarin requesting personal details.
Health Insurance Impersonation and Robocall Reports for 02 8124 8275
Two contributors have flagged 02 8124 8275 (also written as 0281248275) for suspicious activity involving health insurance impersonation and automated calling patterns. One report describes a call claiming to be from a health insurance provider, speaking in both English and Mandarin, and requesting personal details to update account information. The other contributor received what appears to be a robocall with a voicemail in poor English, which disconnected to voicemail when called back, suggesting an automated system rather than a live operator.
The allocation shows 0281248275 is registered as a local service number in NSW with Symbio Networks. The combination of robocall characteristics and impersonation tactics suggests a coordinated scam operation targeting Australian residents.
What Callers from 02 8124 8275 Claim
According to the health insurance scam report, the caller from 02 8124 8275 claimed to represent a health insurance company and requested personal information, stating it was needed to update account details. The call was conducted in both English and Mandarin, potentially targeting bilingual households or recent migrants unfamiliar with Australian healthcare communication standards.
One contributor noted the voicemail message from 0281248275 was in poor English, which is a common indicator of offshore scam operations. When the contributor called back, the number went directly to voicemail, preventing any direct interaction and suggesting the number may be used solely for outbound calling.
Call Patterns and Timing
Both calls to 02 8124 8275 were received within hours of each other on 29 March 2026, with the health insurance impersonation occurring early in the day (01:21 UTC) and the robocall voicemail arriving later that morning (06:38 UTC). This clustering of reports within a short timeframe suggests the number may be actively used for coordinated scam campaigns.
The robocall pattern, where a callback attempt goes directly to voicemail rather than connecting to a live operator, is typical of numbers used exclusively for outbound automated calling. Contributors should expect that calling 0281248275 back will not yield a real person or useful information.
What to Do If You Receive a Call from 02 8124 8275
If 02 8124 8275 calls you:
- Do not: Answer if you don't recognise the number, provide any personal information, confirm your name or date of birth, or agree to update account details over the phone
- Do: Let the call go to voicemail, block the number immediately, verify any claimed insurance updates by calling your provider directly using the phone number on your official insurance documents or statement
- Do: Hang up if the caller asks for personal information, bank details, or payment information regardless of their claimed affiliation
- Do: Be especially cautious if the caller switches between languages or sounds like a robotic voice
What to Do If You Receive an SMS from 02 8124 8275
If you receive a text message from 0281248275:
- Do not: Click any links or reply to the message
- Do: Delete the message immediately, mark it as spam in your phone, forward suspicious SMS to 0429 999 888 to report to the ACMA
How to Report 02 8124 8275
If you receive a scam call or robocall from 02 8124 8275 (0281248275), report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au to add to the national database of scam numbers
- Scamwatch: Report health insurance and personal information scams at scamwatch.gov.au, which publishes warnings about active scams
- Reverseau: Submit a report on this page to contribute community intelligence about 02 8124 8275 and help protect other Australians
Help others by sharing your experience with (02) 8124 8275!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Missed the call, called back and went straight to voicemail. Message was poor English, probably a scam
Health insurance scam, said to update details in English and Mandarin
Help others by sharing your experience with (02) 8124 8275!
WRITE A REVIEWFrequently Asked Questions
Why did the call from 02 8124 8275 have poor English in the voicemail?
Poor English is a common red flag in scam calls. It may indicate the call centre is overseas and operating through automated systems. When you called back 0281248275, the fact that it went directly to voicemail (rather than connecting you to a health insurance representative) confirms the number is likely used only for outbound robocalls, not for genuine customer service.
Is 0281248275 a real health insurance company number?
No. Contributors reporting 02 8124 8275 as a health insurance scam indicate the caller was impersonating a provider, not calling from an official company line. If you want to verify health insurance information, always end the call and contact your provider directly using the phone number on your insurance card or official statement, not by calling back 0281248275.
Why did the scammer use both English and Mandarin on the call from 02 8124 8275?
Using multiple languages on a single call from 0281248275 is a targeting tactic. Scammers often use Mandarin to reach bilingual households, particularly recent migrants or international students who may be less familiar with how Australian health insurance companies communicate, making them easier targets for the impersonation.
Should I call back 02 8124 8275 to check if it's legitimate?
No. One contributor reported that calling back 0281248275 went directly to voicemail, meaning there is no live operator on the line. This confirms the number is set up for outbound calling only. Never call back a suspicious number. If you're concerned about your health insurance, contact your actual provider using the phone number from your policy documents.
What should I do if I already gave personal information to the caller from 02 8124 8275?
Contact your health insurance provider immediately using the official phone number from your insurance documents and inform them you may have been targeted by a scam impersonating them. Monitor your bank accounts and Medicare records for unauthorised activity. If you shared banking details with 0281248275, contact your bank directly. Consider reporting the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
Is 02 8124 8275 registered to a legitimate company?
The number 0281248275 is registered as a local service in NSW with Symbio Networks, which is a legitimate Australian network provider. However, this does not mean the number is being used legitimately. Scammers often use numbers registered to real providers or lease numbers through resellers, which is why allocation details alone cannot confirm a number's safety. Community reports from contributors about 02 8124 8275 indicate the number is actively being used for health insurance scams.