- Suspicious
- Scam
02 8106 6411 (0281066411): Community reports of parcel delivery scam calls with robocall messages in Mandarin claiming unclaimed parcels.
Parcel Delivery Scam Reports for 02 8106 6411
Two contributors have flagged calls from 02 8106 6411 (also written as 0281066411) for parcel delivery scams. Reports indicate callers impersonate delivery companies and claim the recipient has an unclaimed parcel requiring collection or payment. The number is registered to a local service in NSW, but the scam activity suggests it may have been spoofed or compromised.
The scam targeting 0281066411 follows a known pattern used to harvest personal information and payment details from unsuspecting Australians. Contributors report both live calls and automated robocall messages from 02 8106 6411, with at least one voicemail left in Mandarin.
What Callers from 02 8106 6411 Claim
One contributor received a live call from 02 8106 6411 where the caller impersonated a delivery company representative and claimed the recipient had an unclaimed parcel awaiting collection. The caller did not identify a specific courier or provide legitimate delivery tracking details.
A second report describes a robocall voicemail from 0281066411 with a recorded message instructing the recipient to "contact us to apply for collection." The automated message offered language options in English and Mandarin, with the remainder of the message delivered in Mandarin. This multi-language approach suggests the scam targets both Australian and overseas-connected residents.
How These Scams Work
Parcel delivery scams using numbers like 02 8106 6411 typically follow this sequence: the scammer claims you have an unclaimed package, creates urgency by suggesting the parcel will be returned or destroyed, requests personal information to "verify" the delivery address, or directs you to a fake website to pay a processing or customs fee. Some variants ask you to click a link in an SMS or call a number to reschedule delivery, leading to credential theft or malware installation.
What to Do If You Receive a Call from 02 8106 6411
If 0281066411 calls you:
- Do not: Provide personal information, confirm your address or date of birth, click links in follow-up messages, or pay any fees for package collection
- Do: Hang up immediately, check your parcel status directly through the official courier's website or app, block the number, and verify any parcel claims by calling the courier's official phone number from their website
- If uncertain: Ask the caller to provide a parcel tracking number and the exact courier name, then independently verify by contacting that courier directly using a phone number from their official website
What to Do If You Receive an SMS from 02 8106 6411
If you receive an SMS from 0281066411 claiming a parcel is waiting:
- Do not: Click any links, reply to the message, or call the number in the SMS
- Do: Delete the message immediately, block the sender, and report it as spam to your carrier by forwarding to 0429 999 888
- If you're expecting a parcel: Contact your courier directly using the phone number on your delivery notification or their official website
How to Report 02 8106 6411
Report calls or SMS from 02 8106 6411 to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - Report the scam, describe the caller's claims, and note the date and time. Scamwatch tracks parcel delivery scams to identify patterns.
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report unsolicited or suspicious calls, especially robocalls and spoofed numbers.
- ReportCyber: cyber.gov.au - If you clicked a link or visited a website, report it here to alert authorities to phishing attempts.
- Your phone carrier: Contact your mobile or landline provider to report the number as spam or a scam. Ask them to block it.
- Reverseau: Contribute your experience on Reverseau to help other Australians identify scam calls from 0281066411 and similar numbers.
Help others by sharing your experience with (02) 8106 6411!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller left the following recorded message. "to pick up. Please contact us to apply for collection. Please press one. For Chinese, please press two..[the rest of message is in Mandarin]. Presumably Chinese scammers.
Claimed to be from a delivery company about an unclaimed parcel
Help others by sharing your experience with (02) 8106 6411!
WRITE A REVIEWFrequently Asked Questions
Why is 02 8106 6411 claiming I have an unclaimed parcel when I haven't ordered anything?
Scammers using 0281066411 don't know whether you actually have a parcel - they're making a statistical guess. Many people order packages, so the claim sounds plausible. Real couriers only contact you about parcels you're expecting and include tracking numbers. If you're uncertain, check your email for delivery notifications or log into your online shopping accounts to see if anything is in transit. Do not call 02 8106 6411 back or click any links from unsolicited messages.
Is 0281066411 actually a delivery company phone number?
No. The number 02 8106 6411 is registered to a local service provider in NSW, not a major courier. Legitimate delivery companies use official phone numbers published on their websites. Scammers spoof or use compromised numbers to appear legitimate. Never trust a phone number that called you - always initiate contact yourself using the official number from the courier's website or your delivery notification email.
What should I do if I already gave my details to 02 8106 6411?
Act quickly. If you provided your name, address, phone number, or email to 0281066411, monitor your bank and credit accounts for unauthorised activity. If you shared your banking details, credit card number, or PayPal information, contact your bank immediately and request fraud monitoring. If you clicked a link from 02 8106 6411 or an SMS related to it, change your passwords for email, online banking, and shopping accounts. Report the incident to Scamwatch at scamwatch.gov.au and ReportCyber at cyber.gov.au.
Why does the voicemail from 02 8106 6411 have a message in Mandarin?
The robocall from 0281066411 offering Mandarin language options suggests the scam targets both English-speaking Australians and Chinese residents or migrants. Scammers use this approach to reach a broader audience. The multi-language voicemail is a red flag - legitimate Australian couriers don't leave generic robocall messages in multiple languages. Always verify parcel claims independently by contacting the courier directly.
Can I stop calls from 02 8106 6411?
Yes. Block 0281066411 on your phone by adding it to your blocked contacts list. Most smartphones allow you to block numbers directly from the call log or settings. If calls continue from similar numbers, contact your phone provider to request additional filtering or a new number. Report the number to ACMA at acma.gov.au and add it to the Do Not Call Register at donotcall.gov.au. However, scammers often spoof different numbers, so blocking a single number may not prevent future scam calls entirely.
Should I call 02 8106 6411 back to ask why they called me?
No. Do not call 0281066411 back under any circumstances. Calling confirms your number is active and monitored, which encourages repeat contact from the scammer. It also connects you to whoever is running the scam, putting you at risk of being socially engineered into sharing personal details. If you want to verify a parcel claim, contact the courier directly using the official phone number from their website or your delivery notification email, not by calling back 02 8106 6411.