- Scam
- Suspicious
02 8647 3872 (0286473872) reports describe robotic voice messages claiming parcels await signature, prompting button presses. Spoofed number used for delivery scams.
Parcel Delivery Robocall Scam Reports for 02 8647 3872
Three contributors have reported calls from 02 8647 3872 (also written as 0286473872) involving automated robotic voice messages. The pattern is consistent with parcel delivery scams using recorded messages to trick recipients into pressing buttons or engaging further.
Two separate reports specifically mention the robotic voice claiming "You have a parcel awaiting signature" and instructing callers to press 1 for English or 2 for Chinese. Contributors recognised these as spoofed numbers and blocked 0286473872 immediately. A third report describes a similar automated message regarding IP addresses and public mode, also using recorded voice delivery.
What Callers from 02 8647 3872 Say
The robotic messages from 02 8647 3872 follow a deliberate script designed to prompt action. One contributor received a voicemail stating: "We were unable to reach you, you have a parcel awaiting signature. Please press 1 for English, press 2 for Chinese."
These recorded messages create false urgency around undelivered parcels. By offering language options, the scammers attempt to appear legitimate and encourage button presses that would connect the caller to a live operator or trigger further engagement. Contributors noted the calls appeared to come from spoofed numbers, with 02 8647 3872 being one in a series of fraudulent identities used.
Report Patterns and Timing
All three reports involving 0286473872 came through voicemail or answered calls, indicating the scammers were broadcasting to multiple targets. Two contributors encountered the identical parcel delivery message, while a third received a variant mentioning IP addresses and public mode settings - suggesting the same operation uses multiple scripts to increase response rates.
The use of automated recordings allows scammers to target large volumes efficiently. One contributor specifically noted the value of iPhone's voicemail service in screening the call before any engagement occurred, preventing potential financial loss or data compromise.
What to Do If You Receive a Call from 02 8647 3872
If 02 8647 3872 calls you:
- Do not: Press any buttons, even if prompted for language selection; return the call; or engage with the recorded message
- Do: Let the call go to voicemail, hang up immediately if you answer, and block 0286473872 in your phone settings
- Verify independently: If you're genuinely expecting a parcel, contact your courier directly using the number on their official website or your delivery notice - never use numbers provided by unsolicited callers
- Check the sender: Log into your account with the actual retailer or carrier to confirm parcel status rather than trusting voicemail claims
What to Do If You Receive Multiple Calls from 02 8647 3872
Repeated calls from 0286473872 or similar spoofed numbers indicate you're on an active scam contact list. Take these steps:
- Block the number immediately in your phone's settings
- Do not answer or return missed calls from unfamiliar numbers claiming parcel issues
- Report the number to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) with details of the message and timing
- If you've already pressed buttons or provided information, monitor your accounts for unauthorised activity
How to Report 02 8647 3872
Help protect other Australians by reporting this number through official channels:
- ACMA (Australian Communications and Media Authority): Visit acma.gov.au to report the robocall and spoofed number. Include the exact message, date, and time received.
- Scamwatch: Report the scam at scamwatch.gov.au with details about the parcel delivery claim and any buttons you pressed
- Reverseau: Contribute your experience with 02 8647 3872 to help other Australians identify and avoid this scam
- Your carrier: Report the call to your phone provider (in this case, Symbio Networks) as an abusive use of their network
Help others by sharing your experience with (02) 8647 3872!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scam robot voice "We were unable to reach you, you have a parcel awaiting signature. Please press 1 for English, press 2 for Chinese". Thank goodness for Apple's iPhone voicemail machine service. Just another scammer with another spoofed number. Block the number and move on.
Robot voice saying I had a parcel waiting, asking me to press buttons, fake spoofed number, blocked it
Sounded like an automated message about IP addresses and public mode, also used other numbers
Help others by sharing your experience with (02) 8647 3872!
WRITE A REVIEWFrequently Asked Questions
What should I do if I already pressed a button when the robot from 02 8647 3872 called?
If you pressed a button during the call from 02 8647 3872 (0286473872), don't panic, but monitor your accounts closely. Hang up immediately if a live person answers. Check your bank and email for unauthorised activity over the next 30 days. If you provided personal information, consider placing a fraud alert with your bank and monitor for identity theft. Report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Is 02 8647 3872 a real parcel delivery number?
No. 0286473872 is a spoofed number used in delivery scams. The allocation shows it's registered to Symbio Networks in NSW, but scammers spoof legitimate numbers to appear credible. Real couriers (Australia Post, DHL, Aramex, etc.) do not contact customers via robotic messages asking them to press buttons. If you're expecting a parcel, contact the courier or retailer directly using their official website number, not any number from an unsolicited call.
Why do these robocall messages from 02 8647 3872 offer language options?
Offering language choices (English, Chinese) is a social engineering tactic. It makes the scam appear legitimate and increases the chance recipients will engage by pressing buttons. Once you press a button on 0286473872, you may be connected to a live scammer who will attempt to manipulate you into revealing personal details, banking information, or payment methods. The language option also casts a wider net to non-English speakers who may be less familiar with Australian courier services.
Should I block 02 8647 3872 on my phone?
Yes, block 0286473872 immediately. All three reports about this number describe spoofed robocall scams. Blocking prevents accidental engagement and protects you from repeated contact. Most phones allow you to block numbers in settings or through your carrier. Report the number to your carrier (Symbio Networks in this case) and to ACMA and Scamwatch so authorities can take action against the scammers using 02 8647 3872.
What information do scammers get if I engage with 02 8647 3872?
If you press buttons or stay on the line with 0286473872, scammers may: record your voice or voicemail greeting to attempt social engineering; connect you to a live operator who poses as a courier employee; capture your phone number as active and add you to repeat target lists; or if you transfer to payment options, attempt to obtain banking or card details. This is why contributors who blocked 02 8647 3872 immediately were the smartest - they prevented any engagement.
Are there other numbers used in the same parcel delivery scam as 02 8647 3872?
Yes. One contributor mentioned 02 8647 3872 was one of 'other numbers' used in the same scam operation. Scammers rotate through multiple spoofed numbers to avoid blocking and ACMA detection. If you receive similar parcel delivery robocalls from different numbers, report them all to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au). Do not engage with any unsolicited parcel notification - verify independently via official courier websites.