- Scam
02 8766 1696 (0287661696): Community reports indicate tech support and law enforcement impersonation scams. Callers threaten internet compromise and pose as federal police with robocall threats.
Tech Support and Impersonation Scam Reports for 02 8766 1696
Community reports for 02 8766 1696 (also written as 0287661696) reveal a pattern of deceptive calls using multiple impersonation tactics. Contributors describe a call centre operation claiming to represent NBN Headquarters, combined with threatening messages about internet security breaches and false law enforcement contact. Multiple contributors have identified 0287661696 as part of a coordinated scam group, with some reporting similar calls from related numbers within short timeframes.
The tactics employed by callers from 02 8766 1696 include remote access tech support scams, threat-based intimidation, and robocall impersonation of government authorities. One contributor received a voicemail from 0287661696 claiming federal police involvement, while others encountered live call centre operators attempting to establish false credibility.
What Callers from 02 8766 1696 Say
A voicemail received from 02 8766 1696 claimed that the recipient's internet had been compromised by hackers, though the contributor immediately recognised this as a reversal scam tactic. The message left on voicemail used urgency and threat language designed to provoke immediate callback.
In answered calls to 0287661696, contributors encountered Indian male operators from a busy call centre environment. When challenged, callers provided little response beyond generic greetings. Most significantly, multiple contributors report that 02 8766 1696 is being used by scammers posing as NBN Headquarters, a common impersonation tactic targeting Australian internet users.
A robocall message to 0287661696 recipients impersonated federal police, claiming a detective needed to reach the recipient. Contributors noted that legitimate police do not use automated systems for such contact, making the false impersonation obvious.
Report Patterns and Timing
Four community reports about 02 8766 1696 were submitted within a 7-hour window on 21 April 2026, suggesting active campaign activity. Two contributors received calls answered directly to live operators, one received a threatening voicemail, and one received a robocall impersonating law enforcement.
Contributors noted that scam calls from related numbers arrived in clusters - one contributor mentioned receiving a call from a similar number 2 hours before the 0287661696 contact, indicating potential sequential dialling patterns. All contributors took immediate action to block 02 8766 1696 after recognising the scam.
What to Do If You Receive a Call from 02 8766 1696
If 02 8766 1696 calls you:
- Do not: Engage with claims about internet compromise, provide remote access to your computer, or return the call
- Do not: Believe you are being contacted by NBN, federal police, or any government agency via unexpected calls
- Do: Hang up immediately if you recognise impersonation tactics
- Do: Let unknown calls go to voicemail and listen carefully before responding
- Do: Block 0287661696 after the first suspicious contact
- Do: Verify any urgent claims by contacting the alleged organisation directly using their official phone number from their website, never using numbers provided by the caller
What to Do If You Receive an SMS from 02 8766 1696
If you receive an SMS from 02 8766 1696 or 0287661696:
- Do not: Click any links in the message
- Do not: Reply to the message or engage with the sender
- Do: Delete the message immediately
- Do: Block the number in your phone settings
- Do: Report the SMS as spam by forwarding it to 0429 999 888
How to Report 02 8766 1696
If you receive a scam call or message from 02 8766 1696 (0287661696), report it to Australian authorities:
- Scamwatch: Report scams online at scamwatch.gov.au - this resource is run by the ACCC and helps track scam trends
- ACMA (Australian Communications and Media Authority): Report calls and SMS to acma.gov.au - ACMA investigates breaches of telecommunications rules
- ReportCyber: For tech support scams or cybersecurity threats, report to cyber.gov.au
- Local Police: If you felt threatened or concerned for your safety, contact your local police station or call 000 in emergencies
- Reverseau: Contribute your experience with 02 8766 1696 to help warn other Australians about this number
Help others by sharing your experience with (02) 8766 1696!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Had a missed call from this number.
It left a voicemail threatening that my internet had been used by hackers.
Clearly they were the hackers so this was deleted and their number blocked.
SCAMMER!!!!
Indian male busy call centre.
I said hello and he said “yeah hi” then “hello?”
I said “I already said hello”
I then realised this number was close to that of a scammer who had called me 2 hours ago as I had it written on a piece of paper nearby.
I immediately hung up as these are the scammers posing as N.B. N Headquarters.
Number now blocked.
SCAMMER!!!!
Indian male busy call centre.
I said hello and he said “yeah hi” then “hello?”
I said “I already said hello”
I then realised this number was close to that of a scammer who had called me 2 hours ago as I had it written on a piece of paper nearby.
I immediately hung up as these are the scammers posing as N.B. N Headquarters.
Number now blocked.
Voicemail from a robot claiming to be federal cops with a detective trying to reach me, but real police don't use automated calls
Help others by sharing your experience with (02) 8766 1696!
WRITE A REVIEWFrequently Asked Questions
Is 02 8766 1696 a real NBN number?
No. Multiple contributors report that 02 8766 1696 is used by scammers impersonating NBN Headquarters. The real NBN contact number can be found on nbnco.com.au. If 0287661696 calls claiming to be from NBN, hang up and contact NBN directly using the official number from their website.
Why did the caller from 02 8766 1696 claim my internet was hacked?
This is a common tech support scam tactic. Callers from 0287661696 create false urgency by claiming your device or internet has been compromised, then attempt to convince you to grant remote access or pay for fake security services. This is a reversal scam designed to either steal data or money.
What happens if I call back a number that called me from 02 8766 1696?
Calling back 0287661696 or similar scam numbers can confirm to scammers that your number is active, potentially leading to more calls. It may also connect you to a paid premium line. Contributors in this case immediately blocked 02 8766 1696 without calling back.
Can federal police contact me via robocall from 02 8766 1696?
No. Australian federal police and law enforcement do not initiate contact via automated robocalls or voicemail messages from numbers like 0287661696. If police need to contact you, they use direct calls with real officers or official written correspondence. Any robocall claiming to be from police is a scam.
I answered a call from 02 8766 1696 - what should I do now?
First, block the number 0287661696 immediately in your phone settings. Do not engage further or call back. If you shared any personal information, consider changing passwords for important accounts and monitor for suspicious activity. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) to help protect other Australians.
Why do scammers use numbers like 02 8766 1696?
The number 0287661696 is allocated as a local NSW service, which gives it apparent legitimacy. Scammers often use local numbers because people are more likely to answer them. In this case, contributors report the call centre operates from overseas but uses Australian numbers to target Australian residents.