02 8766 1819 - 0287661819: NBN Impersonation Tech Support Scam

• Suspicious
• Scam

02 8766 1819 (0287661819): Contributors report aggressive NBN impersonation scams claiming hackers use their internet for illegal activities, demanding remote access.

NBN Impersonation Tech Support Scam Reports for 02 8766 1819

Four contributors have reported calls from 02 8766 1819 (also written as 0287661819) claiming to be from National Broadband Network Headquarters. The scammers pose as tech support staff with Indian accents, using names like "Dave Jones" or "Allan Jones" and employing aggressive intimidation tactics to convince victims their internet connection is being used for illegal activities including money laundering, online gambling, and child exploitation.

All three answered calls about 0287661819 describe the same high-pressure approach: callers claim to have detected criminal activity on the victim's internet and demand remote access to "fix" the issue by switching settings from "private to public." When challenged on inconsistencies (like stating different names), the scammers become hostile and yelling.

What Callers from 02 8766 1819 Claim

Contributors who answered calls from 02 8766 1819 report being told their internet access is actively being exploited by hackers for serious crimes. One contributor documented the caller's exact words: "you think it very funny to be a money laundering or a gambler online or a maker or pornography for children?" This phrasing appears intentionally shocking and accusatory to create urgency and fear.

The callers insist they need immediate remote access to the victim's device to "make your internet private" or switch settings. When told security measures are already in place, they escalate by claiming the victim is complicit: "there's illegal activity linked to my internet." Several reports note the callers use poor English grammar, with one contributor recording the phrase "oh my gawwwd very bad things."

Name inconsistencies are common. One contributor caught a caller claiming his name was "Dave" initially, then "Allan Jones," then "Dave Allan Jones" when confronted - suggesting the caller was unprepared or reading from a script.

Escalation and Repeated Contact Attempts

One contributor reported that after hanging up on a caller from 02 8766 1819 and refusing the scam, they immediately received two follow-up calls from numbers spoofed to appear as if from Spain (including +34 657 951 592). This pattern indicates a coordinated scam operation attempting multiple contact angles to wear down victims' resistance.

A separate report also noted that the initial caller from 0287661819 threatened to call back in half an hour to "resolve" the issue, suggesting automated callback scheduling as part of the scam workflow.

Call Patterns and Reporting Channels

All four reports were submitted between 21 April 2026, with three incoming calls answered directly and one robocall voicemail in another language. The concentration of reports within a single day suggests an active campaign by this number. Contributors received calls during business and evening hours, with one described as "today" (indicating recent activity).

One contributor also received an unrelated voicemail from a robotic voice speaking another language from 02 8766 1819, which may indicate the number is being used for multiple scam campaigns or has been spoofed by different operations.

What to Do If You Receive a Call from 02 8766 1819

If 02 8766 1819 calls you:

• Do not: Answer the call if you don't recognise the number, grant remote access to your device, or provide any personal information
• Do: Hang up immediately and block the number
• Remember: NBN and legitimate tech support providers never cold-call claiming to have detected criminal activity on your connection; they do not ask for remote access without your prior contact to them
• If challenged: Hang up without engaging further, even if the caller becomes aggressive or yelling
• If called multiple times: Report to ACMA and consider contacting your phone provider to investigate spoofing

If You've Already Given Remote Access

If you granted remote access to someone claiming to be from NBN after a call from 02 8766 1819:

• Disconnect immediately: Unplug your internet modem and contact your ISP
• Change passwords: Update passwords for email, banking, and other sensitive accounts from a secure device
• Monitor accounts: Check bank statements and credit reports for unauthorised activity
• Contact your bank: Alert them of potential fraud and request monitoring

How to Report 02 8766 1819

Report this number and your experience through these Australian resources:

• Scamwatch: scamwatch.gov.au - Lodge a report with details of the call, what was said, and whether you provided any information
• ACMA (Australian Communications and Media Authority): acma.gov.au - Report the scam call and any spoofed follow-up numbers (like the Spain numbers reported by one contributor)
• ReportCyber: cyber.gov.au - If remote access was granted, report the security incident here
• Your phone provider: Report the call to Symbio Networks or your carrier to investigate potential spoofing of 0287661819
• Reverseau: You can also add your experience to the community reports for 02 8766 1819 to help other Australians identify this scam

Frequently Asked Questions