1300 626 873: A Suspected Scam Number Pretending to be from the National Broadband Network

19 December 20243-min Read3 Reports

Scam

Beware of 1300 626 873, a phone number reported as a scam related to the National Broadband Network. Learn how to identify and deal with suspicious calls from this number.

Identifying the Nature of 1300 626 873

The phone number 1300 626 873 / 00626873 has been reported as a suspicious line primarily masquerading as a legitimate contact for the National Broadband Network (NBN). Users have described several interactions that indicate this number is likely involved in a scam, exploiting the need for NBN services.

User Reports Breakdown

Multiple users have recounted calls from this number, each sharing similar experiences of deceit:

Scam Alerts: Reviewers have identified the caller as claiming to represent the NBN, suggesting that they had privileged access to the caller’s personal details. This personal touch indicates a concerning level of data compromise, possibly involving internal leaks or unscrupulous third-party vendors.
Misleading Information: Many reports highlight unsolicited calls from individuals who not only pretend to be from the NBN but also reference upcoming appointments and private customer information, raising suspicions about data security breaches as they aim to gain further sensitive information.

Understanding the Scam Type

Reports have categorised the nature of this scam to include social engineering tricks aimed at extracting more information from unsuspecting individuals. Such tactics can lead to potential identity theft or fraudulent activities.

What to Do When You Receive a Call from 1300 626 873

If you find yourself on the receiving end of a call from this number, it is crucial to follow these precautions:

Do Not Engage: If the caller introduces themselves as representing the NBN or any legitimate service without prior contact, it is best to hang up immediately.
Verify Independently: Contact your internet service provider directly using numbers from their official website to inquire about any communications related to your account.
Block the Number: To avoid future disturbances and possible scams, block this number if you have received unsolicited calls from it.Ultimately, always trust your instincts when it comes to communication. If it feels off, it likely is.

Protecting Yourself from Scams

It's vital in today's digital age to be vigilant regarding unsolicited requests for information. Remember, legitimate companies will never ask for sensitive details over the phone referencing a service call unless you have initiated the contact.

Help others by sharing your experience with 1300 626 873!

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What Our Users Reviewed

Cogswell

28 May 2021

I received around the same time I was trying to sort out relocation of my National Broadband Network with a move the folllowing text -.

Important message from National Broadband Network:

We have identified that your connection can be completed by connecting a National Broadband Network modem. We have shipped a National Broadband Network self-install modem to your address today. It will usually take around 5-6 business days to arrive.

Once you receive the Self install kit, please contact us on 1300 626 873 from Monday to Saturday.9AM to 6PM AEST for any queries or support required to connect your services.

Apologies for any inconvenience.

I never called the number, called number provided by my Optus message & via my account on App.

Within a week I started getting a call from a lady saying that my provider requested I call regarding problems with my National Broadband Network reconnection. Phone number 02 9368 3253. Information my Optus National Broadband Network concierge who checked notes & said no one else has been told to contact me & to block number immediately as scammer.

This is second time that I have been targeted after setting up & then moving address with National Broadband Network. The first time they knew a lot of my information already including the Job Number for the ordering of National Broadband Network. Obviously someone is selling private information triggered when an National Broadband Network box is ordered....... Why is there not more reports of this, or something being done about it???

Danks

9 November 2020

A female Indian scammer rang saying she was from National Broadband Network and gave this number as the call back number. She had my name and details of my upcoming National Broadband Network appointment so she must've got them from my internet provider's Indian call centre, which is annoying. This is definitely a scam so ignore or block this number.

Basnett

28 June 2020

1300 626873 purporting to National Broadband Network but actually sounded like a Chinese Indian committing espionage on my communications system. Got the right number for National Broadband Network later.

Help others by sharing your experience with 1300 626 873!

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