- Suspicious
One report for 08 7190 9618 (0871909618): Caller impersonated Telstra claiming internet issue, used generic greeting, hung up when questioned.
Telstra Impersonation Report for 08 7190 9618
A contributor has reported receiving a call from 08 7190 9618 (also written as 0871909618) where the caller claimed to be from Telstra regarding an internet connection issue. The caller used a generic greeting rather than addressing the recipient by name, and spoke with a noticeable accent. When the recipient questioned the legitimacy of the call by explaining they don't have a Telstra connection, the caller immediately hung up.
This pattern is consistent with telemarketing or impersonation attempts targeting households. The caller's immediate disconnect after being challenged suggests they were working through a list of numbers rather than following up on legitimate customer accounts.
What the Caller from 08 7190 9618 Claimed
The caller from 0871909618 stated they were contacting about an internet connection problem. Rather than using account-specific information or the recipient's name, the caller used the generic greeting 'ma'am', indicating they likely had no verified customer data. This lack of personalisation is a common red flag in impersonation attempts.
When questioned about the account, the caller did not persist or attempt to verify information-they simply ended the call. Legitimate Telstra representatives typically have access to customer records and can confirm account details before discussing services.
Call Pattern and Timing
The call from 08 7190 9618 was answered on 1 April 2026 during daytime hours. Without additional reports, the frequency and scope of calls from this number remain unclear. However, the contributor's experience suggests this may be a cold-call operation cycling through phone numbers rather than targeted account-based contact.
What to Do If You Receive a Call from 08 7190 9618
If 08 7190 9618 calls you:
- Do not: Provide personal information, account details, passwords, or payment information to any unsolicited caller
- Do not: Click links or download files the caller suggests
- Do: Hang up and contact Telstra directly using the number on your bill or their official website to verify the call
- Do: Block the number if calls persist
- Do: Note the time and details of the call for reporting purposes
How to Report 08 7190 9618
If you receive suspicious calls from 0871909618, consider reporting to:
- Scamwatch: scamwatch.gov.au - report suspected impersonation or scams
- ACMA (Australian Communications and Media Authority): acma.gov.au - report telemarketing and telecommunications violations
- Reverseau: Help the community by reporting your experience with 08 7190 9618 on this page
If the caller claimed to be from Telstra, you can also report the impersonation directly to Telstra through their official channels on your service agreement or their website.
Help others by sharing your experience with (08) 7190 9618!
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What Our Users Reviewed
Called claiming to be Telstra about my internet connection, strong accent, called me ma'am not by name, I don't have Telstra so hung up, probably cold call or scam
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WRITE A REVIEWFrequently Asked Questions
What should I do if 08 7190 9618 calls claiming to be from Telstra?
Do not provide any account information or personal details. Hang up and call Telstra directly using the number on your bill to verify whether the call was legitimate. Telstra customer service representatives should be able to confirm account details if you provide them. If 0871909618 calls again, block the number.
Why did the caller from 08 7190 9618 hang up when questioned?
The caller's immediate disconnection after being challenged suggests they were not a genuine Telstra representative with your account information. Legitimate support staff would attempt to verify your identity through account details or security questions. The use of a generic greeting like 'ma'am' instead of your name further indicates the caller likely had no legitimate connection to your service.
Is 0871909618 a real Telstra number?
08 7190 9618 is allocated as a local service number in South Australia through Symbio Networks, not Telstra's own network infrastructure. Telstra customer service uses specific business phone numbers clearly identified on their official website and customer bills. If you need to verify a Telstra contact number, check your service agreement or call Telstra's main customer line directly.
Can I block calls from 08 7190 9618 on my phone?
Yes. Most Australian mobile and landline services allow you to block specific numbers through your phone settings or your service provider's app. You can contact your phone provider to request blocking of 0871909618, or use built-in call-blocking features on your device. Report the number to your provider when requesting the block.
Should I report this call to ACMA?
If you received an unsolicited call from 08 7190 9618 claiming to be a service provider, you can report it to ACMA (acma.gov.au) as a potential telemarketing or impersonation violation. Providing details about the time of the call, what the caller claimed, and how you responded helps authorities track problematic numbers. You can also report to Scamwatch (scamwatch.gov.au) if you believe it was a scam attempt.
What if I don't have Telstra and still receive calls from 0871909618?
Receiving calls from 08 7190 9618 about a service you don't use is a strong indicator of a scam or impersonation attempt. The caller likely has no verified information about your accounts. Do not engage with the call, block the number, and consider reporting it to Scamwatch, ACMA, and your actual service providers (if any) so they're aware of impersonation activity in your area.