- Suspicious
0432 892 263 (0432892263): Contributor reports recorded message falsely claiming to be Australian Department of Health, requesting callback with language selection.
Department of Health Impersonation Robocall on 0432 892 263
A contributor has reported receiving a recorded voicemail from 0432 892 263 (also written as 0432892263) impersonating the Australian Department of Health. The automated message claimed multiple contact attempts had been made and requested the recipient press 1 for English or 2 for Chinese to "check the details." The contributor noted there was no legitimate reason for the Department of Health to contact them, indicating this is a fraudulent impersonation attempt.
This type of robocall targeting 0432892263 uses government agency impersonation to create false urgency and legitimacy. The language selection prompt is a common tactic designed to keep victims engaged on the line and increase the likelihood they will follow subsequent instructions or provide personal information.
What Callers from 0432 892 263 Are Doing
The recorded message from 0432 892 263 falsely identifies itself as the Australian Department of Health. The voicemail states: "We have tried to contact you several times, but have been unable to reach you. To check the details. Press one for English, or press 2 for Chinese."
This approach is designed to make the recipient feel they are behind on a legitimate government matter. By offering language options, the robocall appears more official and suggests a government-scale operation. However, the Department of Health does not conduct initial contact via unsolicited voicemail messages asking people to press buttons to verify information.
Call Patterns and Detection
The call from 0432 892 263 arrived as a voicemail rather than a live call, which is typical of robocall campaigns. The mobile number originates from an Optus Mobile service, though the number has been spoofed or misused to deliver the fraudulent message. The contributor received this call on 4 August 2026 in the early morning (07:08 UTC), a common timing for automated robocall batches.
The fact that the contributor was not reached live but instead received a recorded message suggests this number (0432892263) is part of a broader automated campaign targeting multiple Australian phone numbers simultaneously.
What to Do If You Receive a Call from 0432 892 263
If 0432 892 263 calls you:
- Do not: Press any buttons, return the call, or engage with the message
- Do not: Provide personal information, banking details, or Medicare information
- Do: Hang up immediately if you answer a live voice or hear the robocall message
- Do: Block the number 0432892263 on your phone to prevent future calls
- Do: Verify any Department of Health contact by calling the official Department of Health line directly (not a number provided in the message)
- Do: Report the number to the ACMA and Scamwatch if you receive repeated calls
How to Report 0432 892 263
If you have received calls or voicemails from 0432 892 263 (0432892263), report this fraudulent activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the robocall at acma.gov.au. Include the date, time, and exact message content.
- Scamwatch: Lodge a report at scamwatch.gov.au describing the impersonation attempt and any follow-up actions you took.
- ReportCyber: If you believe your personal information may have been compromised, report at cyber.gov.au.
- Reverseau: Contribute your own experience with 0432 892 263 to help other Australians identify this number and protect themselves from the same scam.
Your report helps Reverseau contributors and authorities understand the scope of this impersonation campaign and protect other Australians from falling victim.
Help others by sharing your experience with 0432 892 263!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Left a message.
Australian Department of Health. We have tried to contact you several times, but have been unable to reach you. To check the details. Press one for English, or press 2 for Chinese.
There is no reason for dept of health to contact me.
Help others by sharing your experience with 0432 892 263!
WRITE A REVIEWFrequently Asked Questions
Is 0432 892 263 really the Australian Department of Health?
No. The Australian Department of Health does not contact residents via unsolicited recorded voicemails asking them to press buttons to verify information. The voicemail from 0432 892 263 (0432892263) is a fraudulent robocall impersonating the Department of Health. If you need to contact the Department of Health directly, use the official phone number on their website (health.gov.au) rather than calling back any unsolicited number.
What happens if I press 1 or 2 on the message from 0432 892 263?
If you press 1 for English or 2 for Chinese on the robocall from 0432892263, you will likely be transferred to a scammer posing as a Department of Health representative. They will attempt to trick you into revealing personal information such as your name, address, date of birth, Medicare number, or banking details under the pretence of verifying your health records or resolving a false issue.
Why did 0432 892 263 claim it had tried to contact me multiple times?
The robocall from 0432 892 263 uses this false claim to create urgency and make you feel you must respond immediately. Scammers know that people are more likely to comply with requests if they believe they are overdue or have missed previous contact attempts. This is a psychological manipulation tactic-the Department of Health has not actually tried to contact you previously about this call from 0432892263.
Should I call 0432 892 263 back to clarify?
No. Do not call 0432892263 back under any circumstances. Calling back confirms to the scammers that your number is active and likely to respond, which may result in more robocalls from 0432 892 263 or similar fraudulent numbers. Instead, block the number on your phone and report it to ACMA at acma.gov.au.
How do I verify if the Department of Health actually needs to contact me?
If you are concerned a government agency needs to reach you, do not use any phone number from the voicemail message. Instead, visit the official Department of Health website (health.gov.au) and call the contact number listed there directly. You can also contact Services Australia on 13 28 61 if your query relates to Medicare or other health-related government services. Never trust phone numbers provided in unsolicited calls like the one from 0432 892 263 (0432892263).
What should I do if I already provided information to the robocall from 0432 892 263?
If you provided personal, banking, or Medicare information to a caller from 0432 892 263 (0432892263), contact your bank immediately to alert them of potential fraud. If you disclosed your Medicare details, contact Services Australia on 132 150. Report the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au. Monitor your bank and Medicare accounts closely for suspicious activity over the coming weeks.