- Scam
Community report: 03 4052 4621 (0340524621) - Automated robocall impersonating Australian Health Department with suspicious voicemail claiming failed contact attempts.
Government Impersonation Robocall from 03 4052 4621
A contributor has reported receiving an automated voicemail from 03 4052 4621 (also written as 0340524621) impersonating the Australian Health Department. The recorded message claims multiple failed contact attempts and instructs the recipient to press 1 or 2 for English - a common tactic used to verify active phone numbers and gather engagement data for scam operations.
The voicemail was left from a Culgoa, Victoria location, yet the contributor correctly noted that no Australian Health Department office operates in that area. This geographic inconsistency is a red flag characteristic of spoofed or misdirected robocalls.
What the Automated Message from 0340524621 Claims
The recorded message from 03 4052 4621 states: "This is Australian Health Department. We have tried to contact you several times, but have been unable to reach you to check details. Press 1 for English, press 2 for English."
Several elements expose this as a scam attempt. First, a legitimate government department would not use identical menu options for two different language selections. Second, the caller ID origin (Culgoa) does not align with any genuine Health Department office. Third, the claim of multiple previous contact attempts without evidence is designed to create urgency and pressure the recipient into responding.
Report Details and Timing
This report was submitted on 4 August 2026 via voicemail capture. The call was routed through Symbio Networks Pty Ltd and appears on the Victoria state network. The robocall nature of the message suggests an automated dialling system, meaning 0340524621 may be a spoofed or borrowed number used to contact multiple recipients simultaneously.
What to Do If You Receive a Call from 03 4052 4621
If 03 4052 4621 calls you:
- Do not: Press any keypad options, return the call, or follow any instructions in the message
- Do not: Provide personal information, banking details, or confirm your identity
- Do: Let the call go to voicemail if it reaches you
- Do: Block 0340524621 immediately in your phone's settings
- Do: Verify any government claim independently by calling the official department directly using a number from their website (not from the caller)
- Do: Remember that genuine Australian Health Department or Services Australia communications will never demand urgent action via robocall
How to Report 03 4052 4621
If you receive a similar call from 03 4052 4621 or 0340524621, report it to the following Australian authorities:
- ACMA (Australian Communications and Media Authority): Report illegal robocalls and spoofed numbers at acma.gov.au or call 1300 850 115
- Scamwatch: File a detailed report at scamwatch.gov.au with screenshots or recording details
- Do Not Call Register: If you wish to opt out of telemarketing (though scammers often ignore this), register at donotcall.gov.au
- Reverseau: Contribute your experience with 03 4052 4621 to help other Australians identify this number
When reporting, mention the specific voicemail content, the time you received the call, and the impersonated entity (Australian Health Department). This information helps authorities track scam patterns and take action against these operations.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Voice message says.
“This is Australian Health Department. We have tried to contact you several times, but have unable to reach you, to check details, press 1 for English, press 2 for English. Oh.”
Scammers nuisance calls.
Call location- CULGOA - Victoria.
There no govt office in Culgoa!!
Help others by sharing your experience with (03) 4052 4621!
WRITE A REVIEWFrequently Asked Questions
Is 03 4052 4621 a real government number?
No. 0340524621 is flagged as a scam robocall impersonating the Australian Health Department. Legitimate government departments never initiate contact via recorded messages demanding keypad responses. You can verify any genuine government inquiry by hanging up and calling the official department directly using a number from their official website.
What happens if I press 1 or 2 when the robocall from 03 4052 4621 asks?
Pressing any key confirms your phone number is active and monitored by the scammer, which may lead to more frequent calls or escalated scam attempts. Do not engage with the automated menu from 0340524621. Hang up immediately and block the number.
Why does the voicemail claim the Australian Health Department tried to contact me multiple times?
This is a psychological pressure tactic. By falsely claiming previous contact attempts, the scammer creates a sense of urgency and legitimacy to make you more likely to comply. The Australian Health Department does not operate this way, and no genuine inquiry requires pressing buttons in response to a robocall from 03 4052 4621.
What should I do if I already pressed a key in response to 0340524621?
Pressing a key confirms your number is active. Block 03 4052 4621 immediately in your phone settings. Monitor your accounts for suspicious activity, and consider changing passwords for banking and government services if you provided any information. Do not answer subsequent calls from this number.
Can I report this robocall to my phone provider?
Yes. Contact Symbio Networks Pty Ltd (the provider listed for 0340524621) or your personal mobile provider and report the spam/scam robocall from 03 4052 4621. Most providers allow you to block numbers and file complaints through their customer service. Also report to ACMA at acma.gov.au.
Why does the voicemail say Culgoa, Victoria when no government office is there?
Scammers using robocalls often spoof or misrepresent the call origin to appear legitimate or to confuse recipients. The location data from 03 4052 4621 is unreliable. This inconsistency is a clear warning sign that 0340524621 is not a legitimate government contact.