- Scam
- Suspicious
- Spam
Community reports for 03 9039 1939 (0390391939): Callers impersonate energy providers with urgent billing demands and pressure to switch suppliers.
Energy Provider Impersonation Reports for 03 9039 1939
Five contributors have reported calls from 03 9039 1939 (also written as 0390391939) involving deceptive energy billing claims and pressure tactics. The pattern involves callers falsely claiming affiliation with major Australian energy retailers like Origin, using urgency to push account changes and bill transfers. One contributor described the callers simply as "total fraudsters", while others noted suspicious questioning inconsistent with a legitimate provider.
The tactics reported against 0390391939 centre on exploiting householders' familiarity with their current energy provider. Callers reference electricity or energy service bills but either fail to provide their company name or claim representation they do not actually have. This number appears to operate from a Victorian local service registered to Optus Networks.
What Callers from 03 9039 1939 Claim
Contributors who answered calls from 03 9039 1939 report varying deceptive approaches. One caller offered a "reduced electricity rate" but the intent was to transfer the account to a different energy company the household had previously moved away from. Another report noted the caller claimed to be from Origin but asked questions about the electricity bill that an Origin representative should already have known, revealing the falsity of their identity.
A key pattern with 0390391939 is the lack of transparency about identity. Multiple contributors reported calls about "electric or energy service bill" without the caller providing a company name or details. When contacted, these callers from 03 9039 1939 used persistent follow-up attempts, pressing for account decisions without allowing time for verification.
Report Patterns and Timing
Community reports about 03 9039 1939 span late March and early April 2026, with calls answered by contributors on multiple occasions. The urgency tactic appears in at least one report, where callers pressured action on energy bills. One contributor explicitly expressed frustration about scammers operating this number and the desire for authorities to take action against such operators of 0390391939.
The consistent focus on energy billing suggests targeted outreach to Australian households with active electricity accounts. Victoria residents have been particularly affected by this number, with calls centred on switching providers or transferring billing arrangements under false pretences.
What to Do If You Receive a Call from 03 9039 1939
If 03 9039 1939 calls you about your energy bill:
- Do not: Agree to account transfers, provide account numbers, or confirm billing details based on caller claims
- Do not: Use contact details the caller provides to "verify" their identity
- Do: Hang up and contact your energy provider directly using the number on your bill or their official website
- Do: Ask the caller to provide their name and company, then end the call if they refuse or become evasive
- Do: Block 0390391939 on your phone if the calls persist
- Do: Be cautious of any urgency claims about outstanding bills or immediate action required
How to Report 03 9039 1939
If you receive deceptive or persistent calls from this number, report your experience to Australian authorities and consumer protection bodies:
- Scamwatch: scamwatch.gov.au - Report energy provider impersonation scams and receive guidance
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report persistent unwanted calls and telecommunications scams
- Do Not Call Register: donotcall.gov.au - Lodge a complaint if you receive unsolicited telemarketing calls from 03 9039 1939
- Reverseau: Share your experience with this phone number to help protect other Australians from 0390391939
Provide details of what the caller claimed, how they identified themselves, and what action they requested. These reports help authorities identify patterns of fraud and take enforcement action against operators of numbers like 03 9039 1939.
Help others by sharing your experience with (03) 9039 1939!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Total fraudsters
Comment about scammers and wanting authorities to do something
Offering reduced electricity rate but was actually trying to transfer to a company we moved away from
Extremely persistent calls, no name or company given, about electric or energy service bill
Claims to be from Origin but asked questions she should already know about our electricity bills
Help others by sharing your experience with (03) 9039 1939!
WRITE A REVIEWFrequently Asked Questions
Why would a caller claiming to be from Origin ask questions about my electricity bill they should already know?
A legitimate energy provider like Origin has your account details on file and would not need to ask questions to verify your bill information. When a caller from 03 9039 1939 (0390391939) asks identifying questions about your bill, it reveals they do not actually represent your provider. Hang up and call Origin directly using the number on your bill to verify any billing concerns.
What should I do if 03 9039 1939 claims I can get a reduced electricity rate?
Be extremely cautious. Community reports show that callers from 0390391939 use reduced rate offers to convince householders to switch providers or transfer accounts. Contact your current energy provider directly to discuss any genuine rate reductions. Never agree to account transfers based on unsolicited calls from 03 9039 1939, and always verify through official channels before making changes.
Is 0390391939 a legitimate energy company number?
No. This number (03 9039 1939) is registered as a local service in Victoria but is being used for deceptive energy billing calls. Contributors report that callers either refuse to provide a company name or falsely claim representation from providers like Origin. Your actual energy provider's contact number will be on your bill - use that to verify any billing queries, not numbers from incoming calls.
What is the urgency tactic used by callers from 03 9039 1939?
One contributor reported that callers from 0390391939 use urgency by pressuring immediate action on energy bills without allowing time for verification. They may claim outstanding charges, immediate disconnection risks, or limited-time offers to force quick decisions. Hang up on any caller using pressure tactics about your utilities - legitimate providers give you time to verify claims.
How can I stop persistent calls from 03 9039 1939?
If you receive repeated calls from 03 9039 1939 (0390391939), block the number in your phone's settings. You can also lodge a complaint with the Do Not Call Register at donotcall.gov.au and report the number to ACMA at acma.gov.au. Providing details of the calls helps authorities track operators of numbers like 0390391939 and take enforcement action.
Should I click on a link or call back a number provided by 03 9039 1939?
No. Callers from 03 9039 1939 may provide fake contact details to make their scam appear legitimate. If you need to verify a billing query, always use contact information from your energy bill or the official provider website - never use contact details given by the caller from 0390391939. This protects you from being transferred to another scam operation.