- Scam
Community reports for 03 4421 6375 (0344216375) describe fake CommBank and Telstra security calls with requests for account details and payment confirmation.
Bank Impersonation Scam Reports for 03 4421 6375
Four contributors have reported scam activity from 03 4421 6375 (also written as 0344216375), with a consistent pattern of impersonation targeting major Australian financial and telecommunications providers. The reports indicate callers posing as representatives from CommBank fraud teams, Telstra security departments, and Visa payment services, each attempting to extract sensitive account information or confirm payment authorisation through high-pressure tactics.
The most detailed report about 0344216375 describes a sophisticated two-person operation: a young female initiates contact, then transfers to a male claiming to be 'Andrew Richards' from CommBank's fraud team. This caller references allegedly intercepted overseas transactions and phishing attempts to justify requests for account balances. The contributor noted the scammers use the framing that balances 'are not personal information' to normalise what is clearly a data-harvesting tactic.
What Callers from 03 4421 6375 Claim
Contributors who received calls from 03 4421 6375 report callers making specific claims tied to different financial institutions. CommBank-related calls falsely cite fraudulent activity and overseas transactions requiring 'security verification'. The caller explicitly requests account balances under the guise of confirming the recipient is the legitimate account holder.
Telstra-impersonation attempts from 0344216375 referenced account security issues and requested the recipient log into their Telstra account. When one contributor asked for email verification, the caller hung up immediately, suggesting inability to provide convincing proof.
Visa-themed calls from 03 4421 6375 used robocall systems and urgency tactics, claiming debit transactions requiring dispute confirmation. Contributors report being instructed to press 1 to accept a transaction or 9 to dispute, with one voicemail mentioning an immediate debit.
Report Patterns and Timing
The five reports span from August 2024 to May 2026, with a concentrated cluster in September 2024. Call channels vary between answered calls, voicemails, and message bank deposits, indicating the scammers use multiple contact methods to reach potential victims. One report involved a silent call that left no voicemail, suggesting call filtering or list-testing activity.
The timing of reports shows both daytime and evening contact attempts, with at least one voicemail recorded late evening (20:27). The variety in delivery methods - from detailed live scripts to automated robocall prompts - suggests either different scam groups using the same number or a single operation adapting tactics based on success rates.
What to Do If You Receive a Call from 03 4421 6375
If 03 4421 6375 calls claiming to be from CommBank, Telstra, Visa, or any other financial provider:
- Do not: Provide account balances, personal details, passwords, or security codes
- Do not: Press 1, 9, or any prompt to confirm, dispute, or verify transactions
- Do not: Log into accounts or click links sent during the call
- Do: Hang up immediately - legitimate banks and telcos never call to ask for account balances or payment confirmation
- Do: Call your actual provider directly using the number on the back of your card or their official website
- Do: Report the call to your bank's fraud team right away - CommBank's fraud line is 132221
- Do: Block 0344216375 on your phone to prevent future contact
What to Do If You Receive an SMS from 03 4421 6375
If you receive a text message from 0344216375:
- Do not: Click any links or confirm any transaction details
- Do not: Reply to the message
- Do: Delete the message immediately
- Do: Forward it to 0429 999 888 (ACMA's SMS spam reporting service)
- Do: Block the number in your phone settings
How to Report 03 4421 6375
If you receive a scam call from 03 4421 6375 or 0344216375:
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed and what you disclosed
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au to help track scam activity
- Contact your bank's fraud team immediately if you provided any account information
- If impersonating Telstra, report to Telstra directly via their security team
- Report on Reverseau to help other Australians recognise this number - your community report helps contributors stay safe
Help others by sharing your experience with (03) 4421 6375!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scammers! Hang up or even better block the number before they try calling you.
Young female starts the call and then passes on the phone to Andrew who claims to be reviewing account security details due to illegitimate overseas transactions they had intercepted.
They claim to be from commbank fraud team reporting fraudulent activity and phishing attempts. Claims to be ‘Andrew Richards’ and request account balances to verify receiver of call is the intended caller for ‘security purposes’ as balances ‘are not personal information’. They’re trying to see if you are worth staying on the phone for I.e. Do you have a lot of money so they can milk you for what you’re worth.
If you bank with commbank, hang up and call commbank fraud team on 132221. Do not provide any personal details or balances or believe their DODGY email verification from ‘commbank@fraud-prevention.com’.
Stay safe peeps! Scammers - get a life.
Voicemail about being debited from Visa, asking to press 1 to dispute or 9 to confirm
Scam call instructed to press 1 accept transaction or 9 dispute
Asked to log into Telstra account for security issues, hung up when I asked for email verification
Called and went to message bank but didn't leave a message
Help others by sharing your experience with (03) 4421 6375!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer ask for my account balance if it's 'not personal information'?
Scammers from 03 4421 6375 use this false framing to normalise an unreasonable request. Account balances reveal how much money you have available to steal or defraud. They're screening for high-value targets - if your balance is low, they may hang up and move to the next victim. Legitimate banks never ask for balance confirmation during a security call.
What should I do if I already gave details to someone claiming to be from CommBank on 0344216375?
Contact CommBank's fraud team immediately on 132221 and tell them exactly what information you disclosed and when. If you gave your account number, password, or one-time codes, they may freeze your account and reissue cards. Time is critical - scammers can move money quickly once they have access. Do not delay calling the real fraud team at 132221.
How can I verify if a call claiming to be from my bank is legitimate?
Hang up and call your bank directly using the number on your card or their official website. Never use a number the caller provides. Real banks like CommBank have official fraud lines (132221 for CommBank) and will never ask you to log in, provide balances, or confirm payment details during unsolicited calls. If a call from 03 4421 6375 asks you to verify account details, it's a scam.
What's the difference between the CommBank scam and the Telstra scam calls from this number?
Reports from 0344216375 show the scammers impersonate different providers depending on their target. CommBank impersonation uses a two-person operation claiming to investigate overseas fraud. Telstra impersonation claims account security issues and requests login. Both are scams - no legitimate provider calls unexpectedly to request login credentials or account verification. Hang up and call the real provider.
Why did the Telstra scammer hang up when I asked for email verification?
Scammers cannot provide legitimate verification because they're not actually from Telstra. When confronted with a request for proof (like an official email or verification code), they lose control of the conversation and abandon the call. This is a good defensive tactic - asking 'Can you send me an email from a Telstra address' quickly exposes 0344216375 scams.
Should I press 1 or 9 when the robocall from 03 4421 6375 asks about a disputed transaction?
No - do not press any number. Pressing any key confirms your number is active and sends it to the scammer's callback list for future targeting. Robocalls from 0344216375 claiming Visa disputes are automated scams designed to trick you into engaging. Hang up, block the number, and if you have genuine transaction disputes, contact your bank directly.