- Scam
Community report for 03 8518 5969 (0385185969): Caller impersonated Apple support claiming iPhone 12 security issue from Mumbai, used urgency tactics.
iPhone Impersonation Reports for 03 8518 5969
A contributor has reported receiving a call from 03 8518 5969 (also written as 0385185969) claiming an urgent security issue with their iPhone 12. The caller impersonated Apple support and instructed the contributor to ring 03 8518 5969 immediately, claiming the device had been compromised from Mumbai. This report combines two common scam tactics: impersonation of a trusted technology company and artificial urgency to bypass critical thinking.
What the Caller from 03 8518 5969 Claimed
According to the contributor's report, the caller stated that the iPhone 12 had suspicious activity originating from Mumbai. The caller created immediate pressure by insisting the contributor call 03 8518 5969 right away to resolve the issue. The Mumbai reference appears designed to convince the recipient that their device had been remotely accessed or compromised, a common social engineering angle that plays on fears of identity theft or financial fraud.
Report Details and Timing
The report about 0385185969 was submitted in early March 2026, indicating this number was actively being used for scam calls. The contributor answered the call directly, which allowed them to hear the false claims before recognising the scam attempt. The caller's instruction to ring back the same number (03 8518 5969) is a red flag - legitimate Apple support would not ask users to call back on the number that contacted them, particularly when the caller has already made false claims.
What to Do If You Receive a Call from 03 8518 5969
If 03 8518 5969 calls you with claims about your Apple device:
- Do not: Call the number back, follow any instructions provided, or enter any passwords or security codes
- Do not: Allow the caller to connect to your device or access your Apple ID
- Do: Hang up immediately without engaging further
- Do: Contact Apple directly using the official number on apple.com or in the App Store
- Do: Verify any security alerts by logging into your Apple ID account directly on apple.com
- Do: Block the number 03 8518 5969 to prevent repeat calls
How to Report 03 8518 5969
If you have received a call from 03 8518 5969 attempting an Apple impersonation scam, report it to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - Report technology and Apple impersonation scams
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report misleading and deceptive phone calls
- ReportCyber: cyber.gov.au - Report cybercrime and online fraud
- Reverseau: Help the community by reporting your experience with 0385185969 so others can identify and avoid this number
Help others by sharing your experience with (03) 8518 5969!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed something linked to my iPhone 12 from Mumbai, told to ring 03 8518 5969 ASAP
Help others by sharing your experience with (03) 8518 5969!
WRITE A REVIEWFrequently Asked Questions
Why did the scammer mention Mumbai when calling about my iPhone?
The Mumbai reference is a common psychological tactic used in tech support scams. By claiming suspicious activity from an overseas location, the scammer creates alarm and urgency, making you more likely to comply with their instructions. The caller from 03 8518 5969 used this to convince the contributor their device was compromised, but legitimate Apple support would never contact you this way or ask you to call back on the number that contacted you.
Is 03 8518 5969 actually an Apple support number?
No. Apple does not initiate outbound calls to customers about security issues. If 03 8518 5969 calls you claiming to be Apple support, it is a scam. Real Apple support contacts are initiated by you through apple.com or the official App Store, never by unsolicited incoming calls. Hang up immediately and block the number.
What should I do if I already called back 03 8518 5969?
If you called 0385185969 after receiving the initial scam call, do not provide any personal information, Apple ID credentials, or payment details if prompted. Hang up immediately. Change your Apple ID password at apple.com, enable two-factor authentication, and monitor your account for suspicious activity. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
How can I verify if my iPhone 12 actually has a security issue?
You can only verify this by logging into your Apple ID account directly on apple.com or by opening Settings on your iPhone 12. Do not trust any information provided by an unsolicited caller. If 03 8518 5969 calls you, they cannot see your device status or security alerts. Legitimate Apple security alerts appear in your device settings or on apple.com when you log in with your credentials.
What information might the scammer try to get from me?
If you engage with 03 8518 5969, the scammer may attempt to obtain your Apple ID email, password, credit card details, or remote access to your device. They may also try to convince you to purchase Apple gift cards or transfer money to 'secure' your account. Never provide this information to unsolicited callers, regardless of how urgent they claim the situation is.
How do I block 03 8518 5969 on my iPhone?
On your iPhone 12, go to Phone app, find 0385185969 in your recent calls or contacts, tap the 'i' icon, scroll down and select 'Block this Caller'. You can also use the 'Do Not Disturb' feature to manage unwanted calls. Additionally, report the number to your telco and consider marking it as spam in your phone settings to help filter similar scam calls.