- Spam
- Suspicious
Community reports for 03 7019 9560 (0370199560): Contributors describe robocalls with AI voice greeting as 'Jess from Utility Offer' and recorded message transfers to hold.
Robocall Reports for 03 7019 9560
Three contributors have flagged calls from 03 7019 9560 (also written as 0370199560) for robocall activity. The pattern involves automated systems presenting themselves as utility offer services, with at least one report describing an AI voice greeting contributors by a name ('Jess from Utility Offer') before attempting to transfer to a human operator. One contributor noted the call was routed through Symbio Networks in Victoria and described it as spam typical of that provider's traffic.
The robocall behaviour on 0370199560 appears designed to appear semi-legitimate by starting with automation but then routing callers to hold queues, likely to waste time or pressure contributors into engagement.
What Callers from 03 7019 9560 Do
Contributors describe receiving automated greetings from an AI voice identifying itself as 'Jess from Utility Offer' when answering calls from 03 7019 9560. One contributor, who remained on the line to study the interaction, reported being transferred to a human operator after the recorded message, only to be placed on hold indefinitely until giving up and disconnecting.
A separate report about 0370199560 involved a missed call that, when returned, immediately triggered the AI voice greeting before the contributor hung up. This callback pattern is common in robocall schemes where contributors unknowingly return calls to the automated system.
Report Patterns and Timing
Reports for 03 7019 9560 span from early April through mid-April 2026, with calls answered by contributors. One report came through in early morning hours (00:32 UTC), suggesting the robocall system operates across different times of day. All three reports involved the call being answered or actively engaged with by the recipient, rather than silent calls or unanswered attempts, indicating the robocall system successfully connected.
What to Do If You Receive a Call from 03 7019 9560
If 03 7019 9560 calls you:
- Do not: Stay on the line once you hear the robocall greeting, press any keys to continue, or provide personal information if transferred to a human
- Do not: Return missed calls from 0370199560, as this may confirm your number to the automated system
- Do: Hang up immediately when you hear the AI greeting or recorded message
- Do: Block 03 7019 9560 in your phone settings to prevent future calls
- Do: If the call persists despite blocking, enable 'silence unknown callers' or equivalent filtering on your device
How to Report 03 7019 9560
If you receive calls from 03 7019 9560, you can report the robocall activity to Australian authorities and the community:
- ACMA (Australian Communications and Media Authority): Report at acma.gov.au - ACMA tracks robocall patterns and can take action against providers
- Scamwatch: File a report at scamwatch.gov.au if the robocall involves deceptive claims about utilities or offers
- Do Not Call Register: Confirm your number is registered at donotcall.gov.au to lodge a formal complaint about unsolicited calls
- Reverseau: Contribute your own report about 0370199560 to help other Australians identify this number
Help others by sharing your experience with (03) 7019 9560!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Dropped call, phone flagged it as spam
Calls routed through that provider are always spam
Bot rang me, I stayed on to get the recording since I work with AI, but they transferred to a human and had me on hold forever till I gave up
Missed call. Called back and an AI voice greeted saying Jess from Utility Offer, hung up
Help others by sharing your experience with (03) 7019 9560!
WRITE A REVIEWFrequently Asked Questions
What does the AI voice on 03 7019 9560 say?
Contributors report an AI voice greeting them as 'Jess from Utility Offer' when they answer calls from 03 7019 9560 (0370199560). The greeting appears to be a recorded message designed to seem like a real person, but is actually a robocall system attempting to initiate further engagement.
Is 0370199560 a legitimate utility company?
No. Multiple reports about 03 7019 9560 identify it as spam and robocall activity, not a genuine utility provider. The 'Utility Offer' claim is a common robocall tactic to appear legitimate. Do not provide information to calls from 0370199560 claiming to represent utilities.
Should I return a missed call from 03 7019 9560?
No. One contributor tested this by returning a missed call to 03 7019 9560 and immediately heard the AI robocall greeting. Returning calls from 0370199560 may confirm your number is active to the robocall system, leading to more frequent calls.
What happens if I press keys during the call from 0370199560?
One contributor who stayed on the line with 03 7019 9560 was transferred from the recorded message to a human operator and then placed on indefinite hold. Pressing any keys or staying engaged with 0370199560 may route you to operators attempting pressure tactics or data collection.
Why does 03 7019 9560 call through Symbio Networks?
03 7019 9560 (0370199560) is allocated to Symbio Networks, a Victoria-based provider. One contributor noted that calls routed through this provider are frequently spam. The robocall operator is using Symbio's infrastructure to originate calls, which doesn't indicate Symbio itself is responsible but rather that the robocall operator has access to numbers on their network.
How many times has 03 7019 9560 been reported?
Three contributors have reported 03 7019 9560 (0370199560) to Reverseau, describing robocall activity with AI voice greetings and hold queue tactics. All three reports were filed within mid-April 2026, suggesting an active campaign using this number.