- Scam
Community report for 02 8766 1673 (0287661673): Caller impersonated Bankstown telco, claimed internet compromise, requested IP update. Scam indicator.
Telco Impersonation Report for 02 8766 1673
One contributor has flagged a call from 02 8766 1673 (also written as 0287661673) for impersonation of a telco provider. The caller claimed to represent Bankstown and stated the recipient's internet connection had been compromised, requesting an IP address update. When the contributor questioned this claim and stated they weren't a customer of that provider, the caller conferred briefly with others in the background before disconnecting the call.
This report suggests a targeted impersonation attempt, where the caller had partial information but lacked confirmation of the correct service provider. The rapid disconnection after being challenged is a common pattern when scammers encounter resistance.
What the Caller from 02 8766 1673 Claimed
The caller from 0287661673 presented themselves as representing a Bankstown telco and specifically claimed the recipient's telco internet service was compromised and required an immediate IP address update. This is a common social engineering tactic designed to create urgency and encourage the target to comply with instructions that could expose network credentials or allow remote access to devices.
The overheard conversation in another language between the caller and colleagues before disconnecting indicates this was a coordinated operation, not a legitimate customer service inquiry from 02 8766 1673.
Report Details and Timing
The call to 02 8766 1673 came through as an answered call in the evening (21:42 UTC). This timing aligns with common scam calling windows when people are home and less guarded. The contributor's quick recognition that they weren't a customer of the claimed provider prevented any further social engineering, but the call demonstrates active targeting from this number.
What to Do If You Receive a Call from 02 8766 1673
If 02 8766 1673 calls you:
- Do not: Confirm your telco provider, provide your account details, or allow remote access to your device
- Do not: Click links or visit websites the caller provides
- Do: Hang up immediately if a caller claims to represent your telco and requests technical updates
- Do: Verify any urgent claims by calling your actual provider directly using the number on your bill or their official website
- Do: Block the number 0287661673 if you receive repeat calls
- Do: Report the call to relevant authorities
How to Report 02 8766 1673
If you receive a suspicious call from 02 8766 1673 or 0287661673, report it to:
- ACMA (Australian Communications and Media Authority): Report scam calls and SMS at acma.gov.au
- Scamwatch: Lodge a detailed report at scamwatch.gov.au, including the time of call and what was claimed
- Your telco provider: Contact your actual internet or phone provider directly to report the impersonation attempt
- ReportCyber: If remote access was attempted or credentials were compromised, report at cyber.gov.au
- Reverseau: Share your experience with 02 8766 1673 to help other Australians identify this number
Help others by sharing your experience with (02) 8766 1673!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Said they were from Bankstown claiming my telco internet was compromised and needed an IP update. When I said I wasn't with that telco, they muttered to each other in their language then cut the call
Help others by sharing your experience with (02) 8766 1673!
WRITE A REVIEWFrequently Asked Questions
Should I call back a number like 02 8766 1673 if I missed the call?
No. If 0287661673 calls you and you don't recognise the number, do not call back. Callback scams are common where the caller tries to establish a connection, then you ring them back into a premium line. If it's genuinely your telco, they will call back or you can ring the number on your bill.
What does 'IP update' mean in the call from 02 8766 1673?
An 'IP update' claimed by the caller from 0287661673 is a social engineering pretext. Your internet service provider does not ask customers to provide or update IP addresses via unsolicited phone calls. This was a tactic to get the contributor to follow instructions or grant remote access.
Why did the caller from 02 8766 1673 hang up when questioned?
The rapid disconnection after the contributor said they weren't a customer of the claimed provider suggests the caller was using impersonation tactics and lacked legitimate information. Scammers often abandon calls when their social engineering approach fails or they realise the target is suspicious.
How can I verify if a call from 02 8766 1673 is really from my telco?
Never trust caller ID or claims made during an unsolicited call from 0287661673. Hang up and ring your telco directly using the number on your bill or their official website. Legitimate providers never ask for IP addresses, network passwords, or remote access via cold calls.
Is 02 8766 1673 allocated to a real telco?
The number 0287661673 is allocated as a local service in NSW via Symbio Networks Pty Ltd. However, allocation does not guarantee the number is being used legitimately. Scammers often use or spoof valid allocated numbers. The report indicates this number was used for telco impersonation.
What should I do if I already gave information to a caller from 02 8766 1673?
If you provided account details, passwords, or allowed remote access to a caller from 0287661673, contact your telco immediately and change your passwords. Monitor your accounts for unauthorised activity. Report the incident to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au as soon as possible.