- Scam
Community report for 02 4093 1860 (0240931860): Caller impersonated Visa security, questioned unauthorised Woolworths charge to obtain personal information.
Visa Security Impersonation Report for 02 4093 1860
One contributor has reported a call from 02 4093 1860 (also written as 0240931860) involving a scam impersonation attempt. The caller claimed to represent Visa security and contacted the recipient to verify a Woolworths transaction, attempting to extract personal information during the conversation.
This NSW-based local service number from Symbio Networks appears to have been used to deceive the recipient into believing a legitimate payment security alert was occurring. The tactic of referencing a specific retailer like Woolworths makes the initial claim seem credible and prompts recipients to engage with follow-up questions.
What the Caller from 02 4093 1860 Said
The contributor reported that the caller from 0240931860 claimed to be from Visa security and asked whether the recipient had authorised a charge at Woolworths. This approach is designed to trigger concern about account activity and lower the recipient's guard before requesting sensitive information.
By framing the call as a security verification check, the impersonator attempted to establish legitimacy. The tactic relies on the recipient's familiarity with genuine fraud alerts from their bank or card provider, making the scam call appear routine and urgent.
What to Do If You Receive a Call from 02 4093 1860
If 02 4093 1860 calls you claiming to be from Visa or your bank:
- Do not: Confirm or deny transactions, provide card details, CVV, PIN, or any personal identification details
- Do not: Stay on the line with the caller while you retrieve information
- Do: Hang up immediately and contact your card issuer directly using the number on your card statement or official website
- Do: Check your account through your official banking app or website to verify any disputed transactions
- Do: Block the number 02 4093 1860 on your phone to prevent repeated contact
Why This Impersonation Works
Callers impersonating Visa security or bank fraud teams exploit the assumption that incoming calls about payment security are legitimate. Recipients often feel obligated to respond quickly to prevent account compromise. However, genuine financial institutions never cold-call to request personal information or card details.
The mention of a real retailer like Woolworths adds specificity that makes the scam more convincing. If you do shop at Woolworths, receiving a call about a Woolworths charge feels particularly authentic, increasing the likelihood you'll engage before questioning the caller's legitimacy.
How to Report 02 4093 1860
- Report the scam attempt to Scamwatch at scamwatch.gov.au with details of the call and what the caller claimed
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au for potential phone number misuse
- Contact your card issuer directly to report the impersonation attempt and request account monitoring
- Report the incident on Reverseau to help other Australians identify suspicious calls from 0240931860
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Caller said Visa security, asking if I'd okayed a Woolies charge
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WRITE A REVIEWFrequently Asked Questions
What should I do if 02 4093 1860 calls claiming my card has unauthorised activity?
Hang up immediately. Legitimate card issuers never request sensitive information via unsolicited calls. Contact your card provider directly using the number on your card or their official website to verify any concerns. Do not call back 02 4093 1860 or provide any personal details to the original caller.
Why would a scammer reference a real store like Woolworths?
Mentioning Woolworths makes the call seem legitimate because most Australians shop there. If you've recently made a purchase there, the claim feels more credible and lowers your suspicion. This specificity is a manipulation tactic designed to bypass your scepticism about 0240931860 before requesting sensitive information.
Can I verify if the caller from 02 4093 1860 was really from Visa?
No. Never continue a conversation with the original caller to verify. Instead, hang up and contact Visa or your card issuer using the official number on your card. Genuine card security checks never happen via unsolicited inbound calls. Your card issuer has your account information and won't ask you to confirm it over the phone.
Should I block 02 4093 1860 on my phone?
Yes, block 0240931860 if it calls you. However, scammers often use multiple numbers, so blocking this single number won't prevent future impersonation attempts. The most important protection is remembering never to provide sensitive information to unsolicited callers, regardless of what they claim.
What information did the scammer try to get from the contributor?
The caller from 02 4093 1860 attempted to get the recipient to confirm or discuss the Woolworths transaction, which is a stepping stone to extracting card details, CVV, or other personal information. The goal was to establish trust before requesting sensitive data that could be used for fraud.
Is 02 4093 1860 a real Visa number?
No. While 02 4093 1860 (0240931860) is a valid NSW local number registered to Symbio Networks, it is being used for scam impersonation. Visa does not originate fraud alerts via unsolicited phone calls. Always verify card security concerns by calling the official number on your card statement, never by responding to an inbound call.