- Scam
One contributor reported a voicemail from 02 4093 1798 (0240931798) impersonating health insurance, claiming account details needed updating despite having no insurance.
Health Insurance Impersonation Reports for 02 4093 1798
A contributor has reported receiving a voicemail from 02 4093 1798 (also written as 0240931798) claiming to represent a health insurance provider. The caller stated that the recipient's health insurance details required urgent updating. The contributor confirmed they do not hold any health insurance policy, making this a clear impersonation scam.
This Symbio Networks local service number based in NSW appears to be misused for fraudulent health insurance impersonation. The use of voicemail allows scammers to avoid direct conversation while still creating a sense of legitimacy through the recorded message format.
What the Caller from 02 4093 1798 Claimed
The voicemail message from 0240931798 referenced health insurance account details and suggested an urgent need for the recipient to update their information. This is a classic impersonation tactic, as scammers rely on the assumption that recipients may confuse the call with legitimate administrative contact from an actual provider they might use.
By leaving a voicemail rather than speaking directly, the caller from 02 4093 1798 created distance from the recipient and avoided immediate questioning about their identity or purpose. The vague nature of the message-claiming details "need updating"-is designed to create enough concern that recipients might return the call or engage further.
What to Do If You Receive a Call or Voicemail from 02 4093 1798
If 02 4093 1798 contacts you:
- Do not: Return the call, click any links in accompanying messages, or provide personal details like name, date of birth, or policy numbers
- Do: Hang up immediately, block the number, and independently verify any health insurance claims by contacting your actual provider using a number from their official website or your policy documents
- Do: Be aware that legitimate health insurers will contact you through registered channels and will never pressure you via unsolicited voicemail to update details without prior correspondence
How to Report 02 4093 1798
If you receive impersonation calls from 02 4093 1798 or 0240931798:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report to Scamwatch at scamwatch.gov.au with details of the voicemail content and timing
- Block the number on your phone to prevent future contact
- Share your experience on Reverseau to help other Australians identify this scam number
Help others by sharing your experience with (02) 4093 1798!
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What Our Users Reviewed
Voicemail saying my health insurance details need updating, don't even have insurance, total scam
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from my health insurance company?
Health insurance impersonation scams exploit the assumption that recipients might have a policy. When callers from 02 4093 1798 reference account updates or verification, they're relying on confusion and urgency to pressure you into returning the call or sharing details. Scammers know that insurance administration is legitimate enough that many people won't question it immediately.
What should I do if I already returned the call from 0240931798?
If you called back 0240931798 but did not share personal information, block the number immediately. If you provided any details like your name, date of birth, or policy information, contact your actual health insurer and the relevant authorities. Do not provide further information to anyone claiming to follow up from 02 4093 1798.
Can a real health insurer contact me about updating my details?
Yes, legitimate health insurers may contact you, but they will do so through official channels using verified contact details on file. They will never pressure you via unsolicited voicemail to provide sensitive information. If you receive a call from 02 4093 1798 claiming this, hang up and contact your insurer directly using the number on your policy document or their official website, not a number from any voicemail.
How do I verify if a health insurance contact is legitimate?
Never return calls from numbers like 02 4093 1798. Instead, hang up and independently contact your health insurer using the phone number on your policy, their official website, or the phone directory. Ask them directly whether they have tried to contact you and why. Legitimate providers will have records of any genuine correspondence attempts.
Should I block 02 4093 1798?
Yes. Blocking 0240931798 prevents future calls or voicemails from the same number. Most phones allow you to block numbers directly from call history or voicemail. Additionally, report the number to Scamwatch and ACMA so other Australians are warned about the impersonation tactic used by this caller.
What's the best way to report this scam?
Report 02 4093 1798 to Scamwatch (scamwatch.gov.au) with details of the voicemail message and the date/time you received it. Also report to ACMA (acma.gov.au) as they investigate misuse of Australian phone numbers. Contributing your report to Reverseau helps other Australians identify and avoid calls from 0240931798.