NSW Community Safety Intelligence - November 2021

What NSW residents reported between 1-30 November 2021 - classifications, regional patterns, and numbers to watch.

Executive Summary

Based on community reports submitted to Reverseau between 1-30 November 2021. Classifications and patterns below come directly from what people reported.

Contributors submitted 399 reports across 287 distinct numbers in New South Wales - a slight decrease of 11% compared to October 2021.

The leading classification was Scam at 25%.

Most reports came from Sydney, followed by Parramatta and Newcastle.

NSW's 25% scam rate sat 9 points below the national average of 34%.

Spam and Uncertain actually outpaced scam this month, making the overall classification mix broader than usual. The NSW data dashboard has up-to-date numbers and classifications.

Community Reports
399
vs October 2021 -11%
Unique Numbers Reported
287
Scam Rate
25%
National avg: 34% ↓ 9pp below

Classification Breakdown

How people in NSW classified the numbers they reported this month.

Scam25%
Spam25%
Uncertain22%
Nuisance11%
Suspicious9%
Legitimate7%
399
reports

Scam led at 25% in November 2021, compared to 30% the month before.

Top Reporting Areas

Areas in New South Wales with the most reports this month.

Sydney generated 270 reports - more than double Parramatta's 41. See the area pages above or the NSW data dashboard for full breakdowns.

Month-to-Month Comparison

Compared to October 2021, New South Wales saw a slight decrease of 11% in report volume.

October 2021
446
November 2021
399
Change
-11%

Seasonal Context

November dipped 11% from the prior month. Small drops typically reflect a quieter campaign cycle rather than any reduction in scam activity overall.

Notable Changes

Scam accounted for 25% of classified reports in November.

Even with the 11% drop statewide, Sydney still logged 270 reports - the decline was spread across most areas.

Trends & Observations

Several numbers collected reports in a short time frame and were quickly classified as scam by contributors.

Numbers Picking Up Reports Quickly

10 numbers in NSW picked up multiple reports in a short period this month, which typically indicates active call campaigns.

Flagged numbers averaged 5 reports each, suggesting these campaigns are still in early stages.

Reports on these numbers came from multiple areas across NSW, which points to automated dialling rather than calls targeting a single region.

Mixed Classifications

Some numbers got both scam and non-scam reports during November 2021. This can happen when a legitimate number is being spoofed, when a business number starts getting used for something else, or when people simply aren't sure what the call was about. These are worth keeping an eye on.

Previous Month's Flagged Numbers

Numbers that were trending in October 2021 - did they continue or go quiet?

NumberOctober 2021November 2021Status
(02) 9136 1634 12 reports 0 reports Inactive
(02) 3814 0013 9 reports 0 reports Inactive
(02) 8073 2537 8 reports 0 reports Inactive
(02) 4017 1049 8 reports 0 reports Inactive
(02) 8007 3184 8 reports 0 reports Inactive

Safety Tips

  • Don't call back unknown 02 numbers without checking them first.
  • The ATO, Centrelink, and Medicare won't threaten you over the phone. If someone claims to be from a government agency, hang up and call the official number yourself.
  • Don't tap payment or delivery links in texts from numbers you don't recognise.
  • Got a suspicious call? Report it - every report helps other people in New South Wales.
  • Look up numbers on Reverseau before calling back.

How We Compiled This

Built from community reports submitted to Reverseau between 1-30 November 2021. All data is aggregated and anonymised.

  • Source: First-hand reports from the community.
  • Scope: Numbers allocated to New South Wales (NSW).
  • Period: 1-30 November 2021.
  • Classifications: Chosen by the person who reported the number.
  • Limitations: This is what people reported, not verified telecom records. Volume depends on how many people use the platform.

More detail on our methodology page. Full dataset on the NSW data dashboard.