NSW Community Safety Intelligence - March 2023

What NSW residents reported between 1-31 March 2023 - classifications, regional patterns, and numbers to watch.

Executive Summary

Based on community reports submitted to Reverseau between 1-31 March 2023. Classifications and patterns below come directly from what people reported.

Contributors submitted 3,740 reports across 2,101 distinct numbers in New South Wales - a significant increase of 62% compared to February 2023.

The leading classification was Scam at 30%.

Most reports came from Sydney, followed by Newcastle and Parramatta.

NSW's 30% scam rate sat 10 points below the national average of 40%.

Uncertain and Spam actually outpaced scam this month, making the overall classification mix broader than usual. The NSW data dashboard has up-to-date numbers and classifications.

Community Reports
3,740
vs February 2023 +62%
Unique Numbers Reported
2,101
Scam Rate
30%
National avg: 40% ↓ 10pp below

Classification Breakdown

How people in NSW classified the numbers they reported this month.

Scam30%
Uncertain24%
Spam17%
Suspicious15%
Nuisance11%
Legitimate3%
3.7k
reports

Scam led at 30% in March 2023, compared to Uncertain at 27% the month before.

Top Reporting Areas

Areas in New South Wales with the most reports this month.

Sydney generated 2782 reports - more than double Newcastle's 142. See the area pages above or the NSW data dashboard for full breakdowns.

Month-to-Month Comparison

Compared to February 2023, New South Wales saw a significant increase of 62% in report volume.

February 2023
2,313
March 2023
3,740
Change
+62%

Seasonal Context

March saw a 62% jump in reports compared to the prior month. Spikes this size usually trace back to one or two high-volume campaigns entering the dataset.

Notable Changes

Scam accounted for 30% of classified reports in March.

Sydney (2782 reports) and Newcastle (142) remained the busiest areas despite the overall increase.

Trends & Observations

Several numbers collected reports in a short time frame and were quickly classified as scam by contributors.

Numbers Picking Up Reports Quickly

10 numbers in NSW picked up multiple reports in a short period this month, which typically indicates active call campaigns.

Flagged numbers averaged 17 reports each, meaning multiple people encountered them independently.

Reports on these numbers came from multiple areas across NSW, which points to automated dialling rather than calls targeting a single region.

Mixed Classifications

Some numbers got both scam and non-scam reports during March 2023. This can happen when a legitimate number is being spoofed, when a business number starts getting used for something else, or when people simply aren't sure what the call was about. These are worth keeping an eye on.

Previous Month's Flagged Numbers

Numbers that were trending in February 2023 - did they continue or go quiet?

NumberFebruary 2023March 2023Status
(02) 9174 3000 19 reports 13 reports Active
(02) 9654 1834 17 reports 0 reports Inactive
(02) 9893 4813 17 reports 0 reports Inactive
(02) 7259 9794 13 reports 0 reports Inactive
(02) 8488 3322 13 reports 0 reports Inactive

Safety Tips

  • Don't call back unknown 02 numbers without checking them first.
  • The ATO, Centrelink, and Medicare won't threaten you over the phone. If someone claims to be from a government agency, hang up and call the official number yourself.
  • Don't tap payment or delivery links in texts from numbers you don't recognise.
  • Got a suspicious call? Report it - every report helps other people in New South Wales.
  • Look up numbers on Reverseau before calling back.

How We Compiled This

Built from community reports submitted to Reverseau between 1-31 March 2023. All data is aggregated and anonymised.

  • Source: First-hand reports from the community.
  • Scope: Numbers allocated to New South Wales (NSW).
  • Period: 1-31 March 2023.
  • Classifications: Chosen by the person who reported the number.
  • Limitations: This is what people reported, not verified telecom records. Volume depends on how many people use the platform.

More detail on our methodology page. Full dataset on the NSW data dashboard.