- Scam
One contributor reported a robocall from 642102831767 impersonating Visa/Mastercard security, falsely claiming a $900 PayPal charge to Coles and requesting payment confirmation.
Visa/Mastercard Impersonation Robocall from 642102831767
A contributor received an automated call from 642102831767 claiming to be from the Visa and Mastercard security department. The recorded message alleged an unauthorised charge of $900 AUD from the recipient's PayPal account to a Coles website purchase, then prompted the caller to press 1 to allow the charge or 2 to speak with a representative.
This is a classic impersonation scam targeting payment anxiety. Legitimate Visa, Mastercard, and PayPal do not initiate contact via recorded robocalls asking you to confirm or dispute charges through keypad responses. The scammer aims to either trigger the caller to press a button (confirming an active number for future targeting) or to reach a live representative who can attempt to extract payment details or access codes.
What the Robocall from 642102831767 Claimed
The recorded message from 642102831767 falsely represented itself as coming from "Visa and Mastercard security department." It made a specific claim: a $900 charge had been processed from the recipient's PayPal account allegedly going to a Coles website purchase. The message then offered two options via keypad selection, creating artificial urgency and implying that immediate action was required to stop or confirm the transaction.
The use of PayPal and Coles together (both legitimate Australian entities) is deliberate. Scammers combine recognisable brand names to increase credibility. The $900 amount is high enough to trigger concern but not so extreme as to seem obviously fake. The robocall avoids asking for information directly, instead trying to get the recipient to engage by pressing a number, which then likely routes to a live operator ready with social engineering tactics.
Red Flags in Calls from 642102831767
- Recorded voice message: Legitimate financial institutions rarely use fully automated messages for security alerts; they typically connect you to a named representative.
- Pressure to press buttons: Real companies do not force you to confirm or dispute charges via keypad; they direct you to official secure channels.
- Vague company reference: "Visa and Mastercard security department" is generic. Legitimate calls identify a specific institution (e.g., "your bank") or payment provider where you hold an account.
- Unsolicited charge claim: Genuine security alerts arrive via email or secure account portals first, not surprise robocalls.
What to Do If You Receive a Call from 642102831767
If 642102831767 calls you:
- Do not: Press any buttons, answer follow-up questions, or stay on the line to speak with a representative.
- Do not: Provide any personal information, account numbers, or payment card details.
- Do: Hang up immediately when you hear the robocall message.
- Do: Block the number 642102831767 in your phone settings to prevent future calls.
- Do: If concerned about a PayPal or credit card charge, log into your account directly via the official website or app (do not use any links or numbers from the call) and review your transaction history.
- Do: Contact your bank or PayPal directly using the phone number on your statement or their official website if you believe fraudulent activity has occurred.
How to Report 642102831767
Robocalls impersonating payment companies are a priority for Australian enforcement agencies. Report this number through these official channels:
- Scamwatch: Visit scamwatch.gov.au and report the scam. Include the exact message you heard and the date/time of the call.
- ACMA (Australian Communications and Media Authority): Report robocalls and illegal telemarketing at acma.gov.au. ACMA tracks robocall patterns to identify major campaigns.
- Your phone provider: Contact your mobile carrier (Telstra, Vodafone, Optus, etc.) to report the number. They can block known scam numbers network-wide.
- ReportCyber: If you engaged with the scam or suspect identity theft, report at cyber.gov.au.
- Reverseau: Share your experience on Reverseau to help other Australians identify this number. Community reports are vital for building the picture of active scams.
Why Robocalls from 642102831767 Are Dangerous
Recorded message scams are low-cost and high-volume for criminals. A single robocall campaign can target thousands of numbers in hours. The recorded format allows scammers to avoid immediate detection by law enforcement (no live operator to trace) and to test which numbers are active. When you press a button, you confirm the number works, making it a target for follow-up scams.
If you pressed a button before realizing it was a scam, your number has been flagged as active and responsive. You may receive additional calls from 642102831767 or related numbers. If you reached a live operator and provided any information, monitor your bank and PayPal accounts closely for unauthorised activity over the next 30 days.
Help others by sharing your experience with 642102831767!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Recorded voice saying "This is a call from visa and mastercard security department, we have received a charge of $900 Australian dollars from your PayPal account to coles website. Press 1 to allow, or 2 to speak to a representative."
Help others by sharing your experience with 642102831767!
WRITE A REVIEWFrequently Asked Questions
Is the $900 charge from 642102831767 real?
No. The robocall from 642102831767 is a scam. Visa, Mastercard, and PayPal do not contact you via robocalls to alert you to charges. If you received this call, the charge does not exist. Log into your PayPal account and your bank or credit card account directly (using their official website, not links from the call) to verify your actual transactions. Legitimate charges appear in your account statements; fake robocalls do not.
What happens if I press 1 or 2 on the 642102831767 call?
Pressing either button on the 642102831767 robocall confirms your number is active and monitored by a live scammer. You will likely be connected to a fraudster posing as a payment security officer. They will then use social engineering to trick you into providing account details, one-time codes, or authorising transfers. Hang up immediately if you hear the automated message from 642102831767 and do not press anything.
Can 642102831767 steal money from me just by calling?
The robocall from 642102831767 itself cannot directly steal money. However, if you press a button and connect to a live operator, they can use sophisticated social engineering to manipulate you into authorising transfers, sharing security codes, or revealing account credentials. Money is stolen through your own action under false pretences, not by hacking. Never engage with the 642102831767 call.
Should I call back the number 642102831767 to dispute the charge?
No. Do not call back 642102831767 under any circumstances. This is exactly what scammers want. Calling back connects you to a fraudster ready with a scripted response. Instead, contact PayPal and your bank directly using the official phone numbers on your statements or their websites. They can verify whether any unauthorised charges exist and secure your accounts.
Why did 642102831767 mention both PayPal and Coles?
Scammers combine multiple recognisable Australian brands to increase credibility. PayPal is a trusted payment service, and Coles is Australia's largest supermarket chain. By claiming the $900 charge came from PayPal to a Coles purchase, the caller makes the story feel plausible. In reality, 642102831767 has no connection to either company. The caller is simply using well-known names to manipulate you into thinking the alert is legitimate.
How do I block 642102831767 permanently?
In your phone's settings, add 642102831767 to your blocked contacts list. Most Android and iPhone phones allow you to block numbers directly from the call log or contacts app. Additionally, contact your mobile provider (Telstra, Vodafone, Optus, etc.) and report 642102831767 as a scam robocall. Providers can block numbers network-wide. You can also enable "Do Not Disturb" or similar call filtering features in your phone settings to block calls from unknown numbers.