1300 170 534 - 1300170534: Commonwealth Bank Impersonation Email Scam

• Scam

Scam alert: 1300 170 534 (1300170534) used in fake Commonwealth Bank security emails claiming unauthorised device access. Phishing attempt with malicious links.

Commonwealth Bank Impersonation Reports for 1300 170 534

A contributor has reported receiving a fraudulent email impersonating Commonwealth Bank, with 1300 170 534 (also written as 1300170534) listed as the callback support number. The email falsely claims a new device (Xiaomi Redmi 9T) was added to the recipient's online banking access from Surigao City in the Philippines, using IP address 119.92.172.122. This is a classic phishing tactic designed to prompt urgent contact with the scammers behind 1300 170 534.

The scam email mimics Commonwealth Bank's legitimate security alert format, creating false urgency around account access. By including specific device details and geographic location, the fraudsters aim to appear credible. The callback number 1300170534 is a local-rate number that routes directly to the scammers, not Commonwealth Bank.

What the Fake Email Claims

The email reported to us features these specific details:

• Sender: Impersonates "Commonwealth" (generic, not official Commonwealth Bank branding)
• Device claim: "Xiaomi Redmi 9T" added from "Surigao City" (Philippines location to create alarm)
• IP address: 119.92.172.122 provided to appear technical and convincing
• Call to action: "If you did not add this device, please contact our support team" with 1300 170 534 as the callback
• Goal: Trick recipients into calling 1300170534 where fraudsters impersonate bank staff and extract banking credentials, one-time passwords, or payment details

Why This Scam Works

The contributor who received this email noted that the message mimics genuine Commonwealth Bank security alerts, which most customers have received at some point. The inclusion of a real-sounding device name, overseas location, and specific IP address adds false credibility. Most people would immediately worry about unauthorised access to their bank account and feel compelled to call the provided number. Instead, calling 1300 170 534 connects them directly to scammers posing as bank staff.

What to Do If You Receive an Email with 1300 170 534

If you receive a suspicious email claiming to be from Commonwealth Bank or another bank, and it references 1300 170 534:

• Do not: Click any links in the email, call the provided number (1300170534), reply to the email, or provide any personal or banking information
• Do: Delete the email immediately, then contact your bank directly using the phone number on the back of your debit/credit card or via their official website
• Do: Log into your bank account directly (not via any link from the email) to check if any unauthorised access has occurred
• Do: Enable multi-factor authentication on your banking app if not already active
• Do: Report the email to your bank's fraud team so they can warn other customers

How to Report This Scam Email

If you receive a phishing email using 1300 170 534 or impersonating any Australian bank:

• Report to ACMA (Australian Communications and Media Authority): acma.gov.au - report phishing attempts and fraudulent use of phone numbers
• Report to Scamwatch: scamwatch.gov.au - document the scam details and phishing attempt for public awareness
• Forward to your bank: Most Australian banks have a dedicated fraud reporting email address (check your bank's website for the correct address)
• Report to ReportCyber: cyber.gov.au - Australian government cybercrime reporting service for phishing and credential theft attempts
• Contribute to Reverseau: Help other Australians by reporting this phone number and email scam on Reverseau so the community stays informed about 1300170534

Frequently Asked Questions