- Scam
04 8376 4998 (0483764998): One contributor reports receiving a fake Commonwealth Bank email directing them to call this number about a fraudulent payment hold.
Fake Bank Impersonation Reports for 04 8376 4998
A contributor has reported receiving a fraudulent email impersonating Commonwealth Bank's NetBank service. The email claimed a suspicious payment had been held on the recipient's account and directed them to call 04 8376 4998 (also written as 0483764998) to resolve the issue. When the contributor checked their actual Commonwealth Bank account, no such payment hold existed.
The fake email originated from noreply@enlyt.app.enlythealth.com, a spoofed address designed to mimic legitimate bank communications. This is a classic impersonation tactic where scammers use email to establish false urgency and credibility before requesting the victim call 0483764998.
How the Scam Works
The contributor's experience reveals a two-stage attack. First, the fraudulent email creates alarm by mentioning a suspicious payment hold. Second, it directs the victim to call 04 8376 4998 to "resolve" the issue. Once the victim calls this number, scammers would likely request verification details, banking credentials, or other sensitive information under the guise of confirming the account holder's identity.
The use of a spoofed email address (enlyt.app.enlythealth.com) is designed to appear superficially legitimate while being completely unrelated to Commonwealth Bank or any official financial institution.
What to Do If You Receive This Email
If you receive an email similar to the one reported about 04 8376 4998, follow these steps:
- Do not: Click any links in the email, call the provided number, or reply to the message
- Do not: Share any personal or financial information via phone or email
- Do: Log into your Commonwealth Bank account directly using your own trusted method (official app or website) to check for any legitimate alerts
- Do: Contact Commonwealth Bank directly using the phone number on the back of your card or their official website to verify the email
- Do: Report the fraudulent email to Commonwealth Bank's official fraud reporting channel
What to Do If You Call 04 8376 4998
If you have already called 0483764998 in response to a fake bank email:
- Do: Hang up immediately if asked for personal details, passwords, or banking information
- Do: Contact your bank directly (using the number on your card) to check your account security
- Do: Consider changing your online banking password if you shared any login details
- Do: Monitor your bank account closely for unauthorised transactions
- Do: Report the incident to your bank and the relevant authorities immediately
How to Report This Scam
Report fraudulent emails impersonating Commonwealth Bank or other financial institutions to the following resources:
- Scamwatch: scamwatch.gov.au - Australia's national consumer protection resource for reporting scams
- Australian Cyber Security Centre (ReportCyber): cyber.gov.au - for reporting email-based fraud and phishing attempts
- Commonwealth Bank directly: Contact your bank's fraud team using the number on your card or their official website
- ACMA (Australian Communications and Media Authority): acma.gov.au - for reporting misuse of phone numbers
- Reverseau: Help protect other Australians by reporting this number and sharing details of your experience with the community
If you received the same fraudulent email or calls from 04 8376 4998, contribute your report to Reverseau to help build community awareness of this scam.
Help others by sharing your experience with 0483 764 998!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Email to me from Comm Bank Netbank stating a suspicious payment that had been held. Said to ring this number to get it sorted. Checked my bank - nothing. Email came from noreply@enlyt.app.enlythealth.com.
Help others by sharing your experience with 0483 764 998!
WRITE A REVIEWFrequently Asked Questions
Is 04 8376 4998 a real Commonwealth Bank number?
No. 04 8376 4998 (0483764998) is not a Commonwealth Bank contact number. The contributor's investigation confirmed that legitimate Commonwealth Bank communications would not direct you to call this number. If you receive an email claiming to be from Commonwealth Bank, always verify by calling the number on the back of your card or visiting the official Commonwealth Bank website.
What should I do if I already provided information to 04 8376 4998?
Contact your bank immediately using the number on your card. Do not use any phone numbers from suspicious emails or messages. Inform them of the details you shared, change your online banking password, and monitor your account for unauthorised transactions. If you provided credit card details or identification information, consider placing a fraud alert with your bank and credit reporting agencies.
Why do scammers use fake bank emails to promote 0483764998?
Scammers impersonate banks because it creates urgency and trust. By pretending to be Commonwealth Bank, they exploit consumers' natural concern about account security. The email directs you to call 04 8376 4998 where they attempt to collect sensitive information. This technique avoids direct phone calls that might raise suspicion and gives victims a false sense of legitimacy.
Can I block 04 8376 4998 on my phone?
Yes. Most phones allow you to block specific numbers. In iOS, use the block feature in your Phone app; in Android, use your call-blocking settings. However, since this scam primarily operates via fraudulent emails directing people to call 0483764998, the more important step is to recognise and report fake bank emails rather than relying solely on blocking the phone number.
How do I report the fake Commonwealth Bank email?
Forward the fraudulent email to Commonwealth Bank's phishing/fraud reporting address (typically fraud@commonwealthbank.com.au, though confirm the correct address on their official website). Also report it to cyber.gov.au through the ReportCyber platform, which handles email-based fraud targeting Australians. Include details about the fake sender address (enlyt.app.enlythealth.com) and the number 04 8376 4998 that appeared in the message.
Should I call 0483764998 to tell the scammers I'm reporting them?
No. Do not call 04 8376 4998 for any reason. Once you've identified this as a scam number, there is no benefit to contacting it. Scammers may use your call as confirmation that your number is active, potentially leading to more attempts. Instead, report the number directly to Scamwatch, ReportCyber, and your bank. Let the authorities handle it.