0489 999 994: Spoofing Scam Impersonating NBN Technicians

• Scam

0489 999 994 has been reported as a spoofing scam number pretending to be National Broadband Network technicians. Learn how to identify and handle such calls effectively.

Understanding the Spoofing Scam of 0489 999 994

The phone number 0489 999 994 has come under scrutiny by users who reported it as a spoofing scam impersonating technicians from the National Broadband Network (NBN). Such scams have become increasingly common, leading to confusion and concern among unsuspecting individuals.

Classification: Scam

Based on user experiences, this number falls clearly into the category of a scam, specifically a spoofing operation. This kind of scam is where offenders disguise their real phone number to appear as if they are calling from a legitimate source—in this case, NBN technicians.

Reported Experiences

• One user reported on 18/03/2025 that when they asked for identification from the caller, who claimed to be an NBN technician, the line went dead. This behaviour is a red flag, indicating that the caller is likely not who they claim to be.

Recognising Spoofing Scams

When dealing with potential spoofing scams like those associated with 0489 999 994, vigilance is critical. Legitimate companies will not ask for personal information or payments over the phone, especially from unknown numbers. Typical tactics employed by scammers include:

• Requesting personal information such as your address, bank details, or passwords.
• Urging urgent action to avoid non-existent penalties or service disruptions.
• Reluctance to provide legitimate identification or verification.

How to Respond to Suspicious Calls

If you receive a call from this number or one resembling it, the best course of action is to:

• Do not engage with the caller.
• Hang up and report the number to your telecommunications provider.
• Conduct a reverse phone lookup in Australia or use services like Reverseau to verify caller information.
• Inform your friends and family to raise awareness about potential scams.

Final Thoughts

Being aware of the potential for scams can protect you and those around you from fraud. Remember, if it seems too good to be true or feels off in any way, trust your instincts and check the number. If you suspect that you have been contacted by a scam number like 0489 999 994, take preventative measures and stay safe.