0489 988 024 - 0489988024: Bank Impersonation Scam

5-min Read19 Reports

  • Scam
  • Uncertain
  • Legit
  • Spam

0489 988 024 (0489988024): 12 scam reports of fake bank fraud alerts via SMS and calls, requesting card details and personal information with urgency tactics.

Bank Impersonation Scam Reports for 0489 988 024

Twelve contributors have reported scam activity from 0489 988 024 (also written as 0489988024), primarily involving SMS messages and calls impersonating major Australian banks' fraud departments. The scammers target victims by referencing real card details like the last four digits, creating false urgency around fraudulent transactions that never occurred. This tactic exploits the natural panic people feel when receiving unexpected fraud alerts, making them more likely to engage or share sensitive information.

What makes 0489988024 particularly deceptive is the inclusion of legitimate-looking card information sourced from data breaches, combined with requests to reply "Yes" or "No" to confirm suspicious activity, or to call fake bank phone numbers. Three contributors noted the scammers already knew their full card numbers and account details, suggesting these numbers may be linked to broader data compromise incidents.

What Callers and Messages from 0489 988 024 Claim

The primary tactic involves fake fraud alerts claiming to originate from major Australian banks including Peoples First Bank, UBank, and generic "bank fraud departments." Messages from 0489988024 typically state that a fraudulent transaction has been detected or that the recipient's card has been frozen due to suspicious activity.

Contributors describe receiving SMS messages containing:

  • Last four digits of their actual credit or debit card
  • Claims of unauthorised transactions or attempted purchases
  • Requests to reply "Yes" or "No" to confirm activity
  • Links to fake bank websites or prompts to call fraudulent phone numbers branded as legitimate bank hotlines
  • References to specific payment types (USD purchases, PayPal transactions, overseas attempts)

One contributor received a call from 0489988024 where the caller claimed to represent their bank's fraud department, quoted their card details, and said the card was frozen. When they independently verified the phone number, their actual bank confirmed it wasn't a legitimate bank number, though one contributor reported confusion after initially receiving what appeared to be a legitimate fraud alert followed by a call from this number that seemed plausible.

Report Patterns and Timing

The majority of reports about 0489 988 024 come through SMS, with several contributors also reporting answered calls. Scam reports span from January 2024 through October 2026, showing consistent activity over nearly three years. The mix of SMS phishing links and direct calls suggests a coordinated operation testing multiple contact methods.

Notably, three contributors reported legitimate fraud alerts from their actual banks during similar timeframes, which initially created confusion. However, the key differentiator is that legitimate bank fraud alerts from contributors' real banks included full names, specific merchant details, and official contact numbers verified on the banks' websites. By contrast, messages from 0489988024 only include partial card information and direct recipients to unverified phone numbers or suspicious links.

One contributor who answered a call from this number experienced an immediate hang-up after receiving a prior text alert, a pattern consistent with automated callback scam testing. Another noted receiving a promotional scam alert about PayPal alongside the bank impersonation attempts, suggesting this number may be used across multiple fraud campaigns.

What to Do If You Receive a Call from 0489 988 024

If 0489 988 024 calls you with a fraud alert:

  • Do not: Confirm your card details, reply to requests for "Yes" or "No" answers, or provide any personal information
  • Do not: Call the phone number provided in the message, as it will connect you to scammers, not your bank
  • Do not: Click any links in SMS messages or follow instructions to visit websites
  • Do: Hang up immediately and block the number
  • Do: Contact your bank directly using the phone number on the back of your card or from your bank's official website
  • Do: Ask your bank to verify whether they sent the alert - legitimate banks can confirm this instantly

What to Do If You Receive an SMS from 0489 988 024

If you receive an SMS from 0489 988 024 claiming to be from your bank:

  • Do not: Reply "Yes" or "No" to any message from this number
  • Do not: Click links or download files from messages
  • Do not: Call numbers provided in the SMS
  • Do: Delete the message and block 0489988024 immediately
  • Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA's spam reporting number)
  • Do: Contact your actual bank using their official customer service number to verify if any fraud alert was sent
  • Do: Check your account online via your bank's official app or website for any real alerts

How to Report 0489 988 024

Report this number and your experience through the following official Australian resources:

  • Scamwatch: scamwatch.gov.au - Report the scam with details of the message or call
  • ACMA (Australian Communications and Media Authority): acma.gov.au - Report SMS phishing and impersonation
  • Your bank: Contact your actual bank's fraud line using the number on your card to report the impersonation
  • ReportCyber: cyber.gov.au - Report phishing links or malicious content
  • Reverseau: Contribute your experience with 0489988024 to help other Australians identify this scam

When reporting, include the exact message content, time of contact, and any details the scammer mentioned (even partial card information, as this helps identify the data source).


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Ratings Distribution

1.9 out of 5
5 Stars 11%
4 Stars 16%
3 Stars 0%
2 Stars 5%
1 Star 68%

What Our Users Reviewed

A
Anonymous

Pretending to be from Peoples First Bank fraud department with the actual last 4 digits of my card claiming to have stopped a fraudulent transaction. Can reply Yes or No to the message or call a fake 1300 number that claims to belong to the bank (it doesn't).

A
Anonymous

Text claiming to be from fraud department, included my actual card number, asked about a transaction

A
Anonymous

Text from bank confirming suspicious payment after making USD purchase, included transaction time merchant name last four digits and fraud bureau contact

A
Anonymous

Text with last four digits of my credit card, if real they'd use my name and info only bank would know

A
Anonymous

Got text from UBank about account compromise, called fraud hotline from official website, card had unauthorized overseas attempts

A
Anonymous

Got message with promotional alert about PayPal transaction I didn't make

A
Anonymous

Caller claimed to be from my bank, had last four digits of my debit card, said it was frozen due to suspicious activity

A
Anonymous

Vigil, legitimate fraud monitoring service used by financial institutions

A
Anonymous

Claimed to be UBank fraud department, quoted last four of my card, I called UBank who said it was legit but website doesn't list the number, they blocked my card

A
Anonymous

Got a text from my bank about a suspended card, they called like they said but didn't answer anything when I picked up, hung up right away

A
Anonymous

Text from bank about fraudulent transaction, mentioned last 4 digits of card, suspicious scam

A
Anonymous

Text about a transaction involving my bank account, turned out to be fraudulent

P
Proper

SMS with personal information, followed by call from private number asking about home loan details

A
Anonymous

SMS with last four digits of my bank card, claimed fraudulent transactions

A
Anonymous

Associated with scammers, don't provide or confirm personal details

A
Anonymous

I got the same text from this number with the last 4 digits of my card. Logged into my online banking and I did have a fraudulent charge on there. Called the bank and had to cancel the card.

A
Anonymous

Pretending to be my bank, had list four digits of card number, claiming to have stopped a fraudulent transaction.

A
Anonymous

Scam number seems to know what transaction I did, asks me to confirm. reported to my bank

A
Anonymous

Text from my bank with last four digits of my card for verification


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Frequently Asked Questions

Is 0489 988 024 a real bank number?

No. 0489988024 is not associated with any legitimate Australian bank. Multiple contributors have confirmed that when they contacted their actual banks using official numbers, those banks explicitly stated that 0489 988 024 is not their fraud department line. If you receive a call or SMS from this number claiming to be your bank, it is a scam. Always call your bank directly using the number on your card or their official website.

Why do scammers from 0489 988 024 know my card details?

Contributors report that callers and messages from 0489988024 reference the last four digits of their cards, and in some cases full card numbers. This information comes from data breaches affecting retailers, payment processors, or financial institutions. Scammers purchase or access these databases and use real card details to make their fake fraud alerts seem credible. This does not mean your bank's system is compromised - it means your information has been exposed elsewhere.

What should I do if I already replied to a message from 0489 988 024?

If you replied "Yes" or "No" to a message from 0489988024, or provided any information, contact your bank immediately using the number on your card. Inform them of the scam attempt. Monitor your account closely for unauthorised transactions. Change your online banking password and enable two-factor authentication if not already active. Report the number to Scamwatch (scamwatch.gov.au) and forward the SMS to 0429 999 888.

Can I trust a call from 0489 988 024 if they know my card details?

No. Even though callers from 0489988024 may reference accurate card information like the last four digits, this does not make them legitimate. Scammers use data from breaches to appear credible. Real banks will never call you asking to confirm card details or requesting you call a number they provide. If you receive such a call, hang up and call your bank directly using the official number on your card.

Should I click links in SMS messages from 0489 988 024?

Absolutely not. Do not click any links in messages from 0489988024. These links lead to fake banking websites designed to capture your login details and personal information. Contributors who clicked links from this number describe being directed to convincing but fraudulent sites mimicking real bank portals. Always access your bank through their official app or website by typing the address directly into your browser.

How can I tell if a bank alert is real or from 0489 988 024?

Legitimate bank fraud alerts include your full name, specific merchant names, transaction amounts, and the exact time of the transaction. They never ask you to reply to confirm anything or to click links. Scam messages from 0489988024 only reference partial card information (last four digits), lack your name, and push you toward clicking links or calling provided numbers. When in doubt, end the communication and call your bank directly using the number on your card or their official website.