0489 264 865: Legit HelloFresh Customer Feedback Call

• Scam

Find out more about the phone number 0489 264 865, identified as a legitimate call from HelloFresh. Learn how to handle such calls and what to expect in terms of customer feedback offers.

Understanding the Caller: 0489 264 865

When you receive a call from 0489 264 865 / 0489264865, there’s no need for alarm. Reports indicate this number is associated with HelloFresh, a popular meal kit delivery service in Australia. Customer experiences reveal that calls from this number are not spam, but rather legitimate attempts to gather feedback from previous customers who may have cancelled their subscriptions.

Who is Calling?

According to user reports, particularly one from 17 March 2025, the caller identified themselves as a representative from HelloFresh. They reached out for insights regarding the cancellation of a subscription and invited the user to participate in a brief survey. The survey was coupled with an enticing offer of a discount to entice customers to reconsider their decision to cancel. However, it was noted that this discount could only be claimed during the call, which may raise initial concerns for some.

How to Handle Such Calls

• Remain Informed: When you see 0489 264 865 / 0489264865 on your phone, rest assured that it’s not a scam. Instead, anticipate a call regarding your past dealings with HelloFresh.
• Be Cautious: While the offer of a discount sounds great, always ensure you are comfortable sharing your feedback and information over the phone.
• Verify: If you feel uncertain during the call, consider asking for a callback number or confirming the purpose of the call. This aligns with the best practices of handling communications from unknown numbers.

Conclusion

In summary, if you encounter 0489 264 865 / 0489264865, acknowledge that it’s a legitimate call aimed at customer feedback and improvements from HelloFresh. Engaging in such calls can provide insights into the service while also allowing you to discuss any concerns with your subscription experience. If you wish to avoid future calls but still appreciate the service, requesting to opt-out during your conversation can also be accommodated. For further peace of mind regarding unknown numbers, consider using services like Reverseau for a Reverse Phone Lookup Australia.