0485 865 197: Suspicious Survey Texts Claiming to Be from CBA

• Suspicious

The phone number 0485 865 197 has been reported as suspicious, with users receiving text messages disguised as customer experience surveys from the CBA. Here's how to handle such calls and messages.

Unpacking the Suspicious Activity of 0485 865 197

The phone number 0485 865 197 / 0485865197 has drawn attention as a source of suspicious communications, particularly through text messages posing as customer experience surveys from the Commonwealth Bank of Australia (CBA). Recent user experiences indicate this number is trying to engage recipients with requests to provide ratings and feedback, which raises concerns about its legitimacy.

Understanding this Suspicious Trend

On 10 May 2023, a user reported receiving a text from this number that suggested it was related to a survey from CBA's security department. The text encouraged the user to rate their experience on a scale of 0 to 10. Such messages are often a hallmark of phishing attempts, which aim to gather sensitive information under the guise of customer feedback.

Classification: Suspicious

Based on user reports, 0485 865 197 / 0485865197 can be classified as suspicious. While it initially seems benign, these unsolicited texts that suggest a reputable institution – in this case, CBA – can be manipulative tactics employed by scammers. Legitimate companies typically do not reach out via SMS for surveys without prior consent or knowledge of their customers' interactions.

How to Handle Calls or Messages from This Number

• Do Not Engage: If you receive a message from this number, refrain from responding or providing any personal information.
• Verify with the Company: Contact CBA directly using an official method to confirm if the communication was legitimate.
• Report the Activity: Consider reporting the message to local authorities or your mobile carrier.
• Utilise Reverseau: If you're curious about who might be behind this number, utilise Reverse Phone Lookup Australia to uncover more information.

Always be vigilant with unsolicited communications, especially those requesting personal feedback or information. The number 0485 865 197 / 0485865197 should serve as a reminder to employ caution – for any suspicious activity, your best ally is informed awareness. For further queries about who called you, Reverseau can provide assistance as you navigate potential scams in Australia.