- Suspicious
- Scam
02 3815 5676 (0238155676): Contributors report Telstra impersonation calls claiming IP address security threats to trick victims into providing access or payment.
Telstra Impersonation Reports for 02 3815 5676
Two contributors have reported calls from 02 3815 5676 (also written as 0238155676) impersonating Telstra to create alarm about IP address security. The callers claim the recipient's IP address is insecure or under threat, a tactic designed to pressure victims into taking immediate action such as granting remote access to their computer or providing payment details.
This NSW-allocated local service number from Symbio Networks has been flagged for using urgency and intimidation alongside the impersonation approach. Contributors recognise these calls as scams and correctly identify that Telstra does not initiate contact this way about IP security threats.
What Callers from 02 3815 5676 Claim
One contributor reported receiving a call from 02 3815 5676 where the caller impersonated Telstra and specifically warned about an insecure IP address. The caller used alarm tactics to create a sense of immediate danger, attempting to prompt quick action before the recipient could verify the claim independently.
Another report about 0238155676 captured the same pattern: the caller claimed to represent Telstra and referenced IP address security concerns. This type of impersonation exploits the trust people have in their internet service provider and the technical language around IP addresses to make the threat sound credible.
Call Patterns and Timing
Contributors received calls from 02 3815 5676 on different dates in mid to late February 2026, suggesting the number is being actively used for this scam campaign. One caller from 0238155676 hung up immediately upon answering, a behaviour often used to test whether a number is active before escalating contact attempts.
The mix of abruptly terminated calls and aggressive impersonation attempts suggests the scammers behind 02 3815 5676 are working through contact lists and adapting their approach based on response. Silent or rapid hang-ups are common when scam operations test numbers before deploying their full script.
What to Do If You Receive a Call from 02 3815 5676
If 02 3815 5676 calls you:
- Do not: Engage with claims about your IP address, provide remote access to your device, or share payment details
- Do: Hang up immediately and verify any security concerns by contacting Telstra directly using the official number on your bill or their website
- Do: Remember that legitimate ISPs do not cold-call about IP security threats using urgent language
- Do: Block the number 0238155676 on your phone to prevent repeat calls
What to Do If You Receive an SMS from 02 3815 5676
If 0238155676 sends you a text message:
- Do not: Click any links or reply to the message
- Do: Delete the message immediately
- Do: Report the SMS as spam by forwarding it to 0429 999 888 (ACMA spam reporting)
How to Report 02 3815 5676
If you receive a scam call from 02 3815 5676 (0238155676), report it through these official Australian channels:
- Scamwatch: scamwatch.gov.au - report the details of the call and any loss incurred
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the scam number
- Telstra directly: Report the impersonation to Telstra via telstra.com.au to alert them of scammers using their brand
- ReportCyber: cyber.gov.au - if you granted access to your computer or provided payment details
You can also contribute your experience on Reverseau to help other Australians identify calls from 02 3815 5676 and avoid the scam.
Help others by sharing your experience with (02) 3815 5676!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Hung up as soon as I answered
Scammer impersonating Telstra advising my IP Address is insecure. It's a scam.
Telstra.com.au/cyber-security-and-safety/active-scams#:~:text=In%20this%20telephone%20scam%2C%20the, your%20computer%20and%20home%20network.
Impersonating Telstra, trying to scare about IP address being insecure
Help others by sharing your experience with (02) 3815 5676!
WRITE A REVIEWFrequently Asked Questions
Why would scammers claim my IP address is insecure when they call from 02 3815 5676?
Callers from 02 3815 5676 use IP address security as a pretext to sound technical and credible. IP addresses are something people have but don't fully understand, making the threat sound plausible. The goal is to panic you into granting remote access to your device or paying for fake 'security fixes'. Telstra would never contact you this way about IP concerns.
Should I call back 0238155676 to verify it's Telstra?
No. Do not call back 0238155676 or any number from a suspected scam call. Instead, contact Telstra directly using the number on your billing statement or their official website. Calling back the scammer's number confirms your line is active and may lead to more persistent contact.
What should I do if I already gave remote access to 02 3815 5676?
Disconnect your device from the internet immediately, change all passwords (starting with email and banking), contact your bank to alert them of potential fraud, and report the incident to ReportCyber at cyber.gov.au. If they requested payment, contact your bank to reverse any transactions. Also report 0238155676 to Scamwatch.
Is 02 3815 5676 actually from Telstra?
No. While 02 3815 5676 is allocated to a local service provider (Symbio Networks) in NSW, scammers can spoof or use various numbers to make calls appear legitimate. The number itself may be compromised or purchased for scam use. Telstra would not use a number like this to contact you about IP security.
How many people have reported calls from 0238155676?
Three contributors have reported calls from 0238155676, with two describing the Telstra impersonation scam and one reporting that the caller hung up immediately. While this may seem like a small number, it indicates active scam use, and more people may have received calls but not reported them.
Can I report 02 3815 5676 to the Do Not Call Register?
The Do Not Call Register does not handle scam numbers effectively because scammers ignore the registry. Instead, report 02 3815 5676 to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Block the number on your phone to prevent future calls from 0238155676.