- Scam
One report for 04 8238 1136 (0482381136): SMS scam impersonating a child claiming phone damage, requesting callback to Optus mobile number.
Child Impersonation SMS Scam for 04 8238 1136
A contributor received an SMS claiming to be from their child, stating their phone was broken and requesting an urgent callback to 04 8238 1136 (also written as 0482381136). The initial message came from a different number (0438737415), a common tactic in child impersonation scams where fraudsters use one number to send the bait message and another to receive the callback.
The scam preys on parental concern and urgency. By claiming a phone is broken or lost, the caller hopes to bypass normal verification steps. When you call back the provided number 0482381136, scammers may attempt to extract payment for supposed phone repairs, claim to be in a dangerous situation requiring money transfer, or use the call to gather personal information for further exploitation.
What Callers from 04 8238 1136 Say
Based on the reported SMS, the initial contact message read: "Dear mum, my phone not working please call me on 0482381136." This phrasing mimics how a younger person might text when distressed. The message creates artificial urgency and bypasses normal communication channels by claiming the "child's" regular phone is unavailable.
Once a parent calls 0482381136, scammers may escalate the story with claims of being stranded overseas, needing emergency money for repairs, or requesting credit card details to "reactivate" the phone. The Optus mobile allocation for 0482381136 adds surface legitimacy to the scam.
Red Flags in the Original SMS
Several indicators should raise suspicion about the initial message from 0438737415:
- The SMS comes from an unknown number, not the child's known contact
- The message asks you to call a different number (04 8238 1136) rather than replying to the same contact
- Formal greeting "Dear mum" is atypical of how most children text their parents
- The claim of a broken phone is convenient for preventing immediate verification via normal channels
What to Do If You Receive a Similar SMS
If you receive an SMS like the one reported about 0482381136:
- Do not: Call the provided number immediately, share personal or financial information, arrange payment, or assume the message is authentic without verification
- Do: Contact your child using their known phone number or a trusted family member to verify their status, check if their phone actually has issues, and hang up immediately if 04 8238 1136 calls you
- Do: Block 0482381136 and 0438737415 after verifying your child is safe
What to Do If You Already Called 0482381136
If you have already called 04 8238 1136 or provided information:
- Stop communication: Do not send money, provide bank details, or continue the conversation
- Verify independently: Contact your child directly using a known phone number to confirm they are safe
- Monitor accounts: Check bank and credit card statements for unauthorised transactions, and consider placing a fraud alert with your bank
- Report: Lodge a report with Australian Cyber Security Centre at cyber.gov.au and Scamwatch at scamwatch.gov.au
How to Report 04 8238 1136
Report this number and similar child impersonation attempts through these Australian resources:
- Scamwatch (scamwatch.gov.au): Report the scam attempt with details of the SMS and callback number
- ACMA (acma.gov.au): Report the SMS for investigation and possible carrier action against the Optus mobile account
- Australian Cyber Security Centre (cyber.gov.au): Report SMS-based scams and request guidance
- Your phone provider: Contact Optus to report 0482381136 and request they investigate the account and block outbound scam calls
- Local police: File a report if money was lost or personal information compromised
Contributing your experience on Reverseau helps other Australians recognise child impersonation scams before they fall victim to them.
Help others by sharing your experience with 0482 381 136!
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What Our Users Reviewed
Received sms from 0438737415, unknown number, not my child, saying “Dear mum, my phone not working please call me on 0482381136 “
Text claiming to be my kid with a wet phone, asking me to ring a new number
Help others by sharing your experience with 0482 381 136!
WRITE A REVIEWFrequently Asked Questions
Is 04 8238 1136 a real Optus number?
04 8238 1136 (0482381136) is allocated to Optus mobile, but allocation alone does not verify legitimacy. Scammers frequently use real carrier networks. The fact that 0482381136 was provided in a child impersonation SMS-where you should verify independently-is a strong red flag regardless of the carrier.
Why did the scammer use two different numbers?
The initial SMS came from 0438737415, while 04 8238 1136 was provided as the callback number. This two-number approach is common in child impersonation scams because it prevents immediate verification and increases the likelihood you'll call the scammer's chosen number (0482381136) rather than replying to the original sender.
What happens if I call 04 8238 1136?
When you call 0482381136, a scammer posing as your child may request money for repairs, claim they are stranded, or ask you to update payment details. They exploit parental urgency to bypass your normal caution. This is why independent verification with your child using a known contact method is essential before engaging with 04 8238 1136.
How can I verify if my child really needs help without calling 0482381136?
Do not call the number provided in the SMS. Instead, use your child's known phone number, contact another family member, or use social media to verify their status immediately. A real emergency does not depend on you calling a specific number-direct contact through existing channels is always available.
Should I report this to my phone provider?
Yes. Report 04 8238 1136 to Optus so they can investigate the account's misuse and block outbound scam calls. Report both the initial sender (0438737415) and the callback number (0482381136) to Optus, Scamwatch (scamwatch.gov.au), and ACMA (acma.gov.au).
Can I get my money back if I sent it to 0482381136?
Contact your bank immediately if you transferred money to 0482381136. Report the scam fraud to them and request reversal if the transfer is recent. File reports with Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and Australian Cyber Security Centre (cyber.gov.au) to support broader investigations. Recovery depends on bank cooperation and how quickly you report.