0481 213 823 - Suspicious Call Centre Regarding NBN

• Scam

0481 213 823 has been reported as a suspicious call centre regarding National Broadband Network connections. Learn how to handle calls from this number effectively.

Understanding the Nature of 0481 213 823

The phone number 0481 213 823 / 0481213823 has come under scrutiny from users, with reviews highlighting a questionable connection to a call centre that informed people about their National Broadband Network (NBN) service. Based on recent feedback, this number is primarily characterised as suspicious.

User Experiences

On 11 November 2021, a user reported receiving a call from this number that appeared to be from a caller associated with NBN services. The individual stated they were asked for personal details regarding their broadband connection. Alarmingly, the user chose to disconnect the call due to the uncertain circumstances surrounding the request for personal information.

Why is 0481 213 823 / 0481213823 Considered Suspicious?

• Unknown Caller Intent: Calls associated with service providers, particularly those asking for personal information, raise red flags. Legitimate companies typically do not ask for sensitive data over the phone unless you have initiated contact.
• Plausibility of Scam: Given the nature of unsolicited calls about broadband connections, there's a potential for scammers to impersonate NBN representatives to collect personal data.
• Lack of Official Identification: Users have not confirmed if the caller identified themselves with a valid company name linked to NBN services, drawing further suspicion about the authenticity of the call.

How to Handle Calls from 0481 213 823

Here are some recommended steps to take if you receive a call from this number:

• Stay Cautious: Avoid sharing personal or financial information. Be sceptical of unsolicited calls.
• Verify the Caller: If you suspect the call may be legitimate, hang up and contact the official customer service of the NBN directly using verified contact details.
• Utilise Reverse Phone Lookup Australia Tools: If you're uncertain about the caller, use Reverseau to identify who called you. These tools can help in confirming the validity of the number.
• Report Suspicious Numbers: Engaging with local consumer protection agencies can contribute to broader efforts towards curbing scams.

In conclusion, while 0481 213 823 / 0481213823 does not confirm as a scam outright, its usage context suggests that caution is warranted. As the number continues to generate user reports and feedback, staying informed is key to protecting oneself from potential fraudulent attempts.