0438 353 952 - 0438353952: Robocall and Phishing Reports

Robocall and Phishing Reports for 0438 353 952

Two contributors have flagged 0438 353 952 (also written as 0438353952) for suspicious activity involving automated calls and text message fraud attempts. The reports indicate a coordinated approach using both voice and SMS channels, with callers impersonating the Coles payment system and attempting to collect sensitive financial information.

The first report describes a robocall from 0438353952 claiming to be from Coles about a suspicious transaction. The second report details an SMS received from 0438 353 952 warning of credit card fraud, typical of smishing attacks designed to trick recipients into clicking malicious links or providing personal details.

What Callers from 0438 353 952 Claim

One contributor reported receiving an automated message from 0438 353 952 claiming to represent Coles and referencing a dodgy transaction on their account. The robocall format suggests a mass-dialling campaign rather than a personalised interaction.

The SMS variant received by another contributor warned of credit card fraud and almost certainly contained a link designed to harvest banking credentials. These phishing messages typically mimic legitimate Coles or bank alerts to create urgency and bypass normal caution.

Report Patterns and Timing

The two reports arrived via different channels within a six-month window, with the initial robocall received in February 2026 and the SMS phishing attempt in September 2025. This multi-channel approach is common in organised scam campaigns targeting Australian mobile users, particularly those with Telstra accounts like this 0438353952 number.

The use of both robocalling and SMS suggests the attackers may have access to contact lists with known mobile numbers, allowing them to deploy multiple fraud vectors against the same target group.

What to Do If You Receive a Call from 0438 353 952

If 0438 353 952 calls you:

• Do not: Answer or return the call, engage with any prompts, or press any buttons the robocall requests
• Do: Let it ring through to voicemail, block the number immediately, and report it to ACMA
• Verify separately: If concerned about your Coles account, hang up and call Coles directly using the number on your card or statement

Robocalls from 0438353952 impersonating retailers are designed to catch you off guard. Never act on payment alerts from unsolicited calls.

What to Do If You Receive an SMS from 0438 353 952

If you receive a text message from 0438 353 952:

• Do not: Click any links, reply to the message, or provide any personal or banking details
• Do: Delete the SMS immediately, block the sender, and report it as spam
• Report it: Forward the SMS to 0429 999 888 (ACMA's smishing report line) and to your bank or Coles directly

Smishing attacks from numbers like 0438353952 use fake fraud alerts to trick you into visiting fake banking websites. Legitimate retailers and banks never ask for credentials via SMS.

How to Report 0438 353 952

If you've been contacted by 0438 353 952, report it through these channels:

• ACMA (Australian Communications and Media Authority): Report robocalls and SMS scams at acma.gov.au or call 1300 850 152
• Scamwatch: Lodge a detailed report at scamwatch.gov.au, including what the caller claimed and when you were contacted
• Your bank or Coles: Report the incident directly so they can flag your account for monitoring
• Reverse AU: Add your own experience with 0438353952 to help other Australians stay informed

Community reports are essential for tracking these campaigns. Each report about 0438 353 952 helps authorities identify patterns and take action.