0431 394 079: Scam Alert - Impersonating CBA Fraud Department

• Scam

Beware of calls from 0431 394 079, reported by users as a scam impersonating the Commonwealth Bank of Australia. Learn how to handle calls from this number safely.

Identifying the Scam: 0431 394 079

The phone number 0431 394 079 / 0431394079 has garnered attention from Australians due to numerous reports classifying it as a scam. Specifically, this number is being used by individuals pretending to represent the Commonwealth Bank of Australia (CBA) and claiming to notify people about fraudulent transactions on their accounts. However, the user reports indicate these callers refuse to provide any verifiable identification, including employee ID numbers or direct contact information, raising further suspicion.

Understanding the Type of Scam

This type of scam typically falls under what is known as “phishing.” Scam callers often aim to extract sensitive personal information by posing as official representatives from reputable institutions such as banks. They may employ high-pressure tactics, making you feel urgent about needing to address a so-called fraudulent transaction.

What Users Are Reporting

According to a user review from 30 July 2023, the caller insisted they were a representative of CBA, yet refused to comply with requests for verification. This kind of behaviour is characteristic of scam activity, as legitimate companies will not hesitate to prove their authenticity. It’s essential for individuals to remain vigilant and not divulge any personal or financial details to unknown callers, especially those who do not provide legitimate identification.

How to Handle Calls from This Number

• If you receive a call from 0431 394 079 / 0431394079, do not engage with the caller.
• Take a moment to verify the legitimacy of the call. Hang up and contact CBA directly using official methods to inquire about any claims made by the caller.
• It is advisable not to provide any personal details to unfamiliar callers, regardless of how urgent or legitimate they sound.
• Consider reporting the number to relevant authorities or platforms such as Reverseau, where you can perform a Reverse Phone Lookup in Australia to check for reports and warnings from other users.

Conclusion

Staying informed about potential scams like the one involving 0431 394 079 / 0431394079 is critical to protecting oneself. By exercising caution and conducting your own verification, you can help safeguard your personal information from scammers. Remember, if in doubt, always reach out through official channels rather than trusting an unsolicited caller.