0425 159 828 - Scam Alert: NBN Disconnection Threat

• Scam

The number 0425 159 828 has been flagged as a scam source. Reports indicate it poses as a warning from the NBN. Learn how to recognise and handle such scam calls.

Identifying the Threat: 0425 159 828

The phone number 0425 159 828 / 0425159828 has been reported by several users as a potentially fraudulent caller. Claims made by the callers suggest a fabricated urgency concerning National Broadband Network (NBN) services. If you have received a call from this number, it's crucial to understand the nature of the threat and how to protect yourself.

Nature of the Scam

From user reviews, notably one from 18/04/2023, it has come to light that the number utilizes an automated system, reportedly naming "Nicole." The message warns recipients that their NBN connection will be disconnected within 24 hours unless they take immediate action by pressing "1." This tactic is a classic example of a scam call designed to instil panic and manipulate individuals into providing personal information.

Why It's a Scam

• Robocall Threat: The use of pre-recorded messages is a common indicator of scam operations. Legitimate service providers do not typically communicate through robotic voices in alarming manners.
• False Urgency: Scammers often employ tactics that create a sense of urgency. By claiming an impending disconnection, they hope to compel individuals to act hastily and unwisely.
• Lack of Legit Verification: If you have suspicions concerning your NBN connection, it is always advisable to contact the company directly using verified contact details rather than responding to a cold call.

How to Handle Scam Calls

If you receive a call from 0425 159 828 / 0425159828 or similar numbers:

• Do Not Engage: Avoid pressing any numbers or responding to automated prompts.
• Hang Up: If you realise it's a suspected scam, simply hang up the call.
• Report the Call: Report the scam to the Australian Competition and Consumer Commission (ACCC) or the Telecommunications Industry Ombudsman (TIO) to aid in tackling such fraudulent activities.
• Utilise Reverseau Services: Take advantage of Reverse Phone Lookup Australia services like Reverseau to identify unknown numbers and check user complaints.

In summary, the number 0425 159 828 / 0425159828 should be approached with caution. Utilising the information provided can equip you to make informed decisions should you find yourself contacted by such numbers in the future. Stay vigilant and protect yourself from scams on your devices.