- Scam
Community report for 0422 315 136 (0422315136): Caller impersonating Telstra customer service regarding internet services.
Telstra Impersonation Report for 0422 315 136
One contributor has reported receiving a call from 0422 315 136 (also written as 0422315136) where the caller claimed to be Kelly from Telstra discussing internet services. The contributor flagged this as suspicious because they do not have an active Telstra account, making the call an impersonation attempt.
This Optus mobile number was used to falsely represent a major Australian telecommunications provider. The caller's knowledge of the recipient's phone number, combined with the specific service enquiry, suggests a targeted approach rather than random cold calling.
What the Caller from 0422 315 136 Claimed
The caller identifying herself as Kelly stated the call was about internet services on behalf of Telstra. Since the contributor has no Telstra connection, the impersonation is clear-cut. This tactic is commonly used to establish false legitimacy before attempting to extract personal information, payment details, or access to accounts.
Report Timing and Context
The call to 0422 315 136 was answered directly, allowing the contributor to hear the impersonation claim before recognising it as fraudulent. The call came through an Optus mobile number, which may have been spoofed or compromised.
What to Do If You Receive a Call from 0422 315 136
If 0422 315 136 calls you:
- Do not: Provide personal information, account numbers, passwords, or payment details based on the caller's claims
- Do not: Trust the caller's identity without independent verification
- Do: Hang up immediately and contact Telstra directly using the official number on your bill or their website
- Do: Check your Telstra account online if you have one to confirm whether any service issues exist
- Do: Block the number 0422 315 136 on your phone to prevent further contact
- Do: Report the impersonation attempt to Australian authorities
How to Report 0422 315 136
If you receive a similar call from 0422 315 136 or 0422315136, report it to:
- Scamwatch: scamwatch.gov.au - report the impersonation and false Telstra claim
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the misuse of telecommunications services
- Telstra directly: Contact Telstra through their official channels to report the impersonation
- Reverseau: Submit your own community report about 0422 315 136 to help other Australians identify this number
Help others by sharing your experience with 0422 315 136!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Woman claiming to be Kelly from Telstra about internet but I don't even have Telstra
Help others by sharing your experience with 0422 315 136!
WRITE A REVIEWFrequently Asked Questions
Should I answer calls from 0422 315 136?
No. If 0422 315 136 calls you, let it go to voicemail or decline the call. The contributor who answered reported an impersonation claim about Telstra services. Never assume the caller's identity is legitimate based on what they say. If you need to verify a service claim, hang up and call the company directly using an official number from your bill or their website.
What if I do have a Telstra account and 0422 315 136 calls me?
Even if you have Telstra services, do not discuss account details with unsolicited callers from 0422 315 136. Legitimate Telstra representatives will not call from personal mobile numbers starting with 04. Hang up and contact Telstra directly on 133 200 or through the contact details on your bill to verify whether any service issue genuinely exists.
How do I know if a call claiming to be from Telstra is genuine?
Genuine Telstra calls typically come from business lines, not personal mobile numbers like 0422 315 136. You can verify by hanging up, looking up Telstra's official contact number, and calling them directly. Never provide information to callers from 0422 315 136 or any unsolicited caller claiming to represent Telstra.
Is 0422315136 a Telstra number?
No. The number 0422315136 is an Optus mobile number, not a Telstra business line. Telstra customer service operates through dedicated business phone lines and online channels, never from personal mobile numbers like 0422315136. This mismatch is a red flag that the caller was impersonating Telstra.
What information should I never give to a caller from 0422 315 136?
Do not share any of the following with callers from 0422 315 136: your full name, address, date of birth, account numbers, passwords, banking details, credit card information, or personal identification numbers. Legitimate service providers will never request sensitive information via unsolicited calls. If 0422 315 136 asks for any of these details, hang up immediately.
How do I block 0422 315 136 on my phone?
Most Australian phones allow you to block numbers directly. On iPhone, open the call log, tap the 'i' next to 0422 315 136, and select Block Contact. On Android, open the Phone app, find the number 0422315136 in your call history, and select Block. After blocking, the number will be filtered from calls and SMS. You can also report it through your carrier's fraud line for additional tracking.