04 2170 2490 - 0421702490: myGov Impersonation SMS Scam

4-min Read1 Report

  • Scam

Community report for 04 2170 2490 (0421702490): Fake myGov SMS claiming account login on another device with malicious link.

myGov Impersonation SMS Scam from 04 2170 2490

A contributor received an SMS from 04 2170 2490 (also written as 0421702490) claiming to be from myGov, stating that the account had been logged in on another device. The message included a suspicious link designed to capture login credentials. The contributor verified their actual myGov app and confirmed no unauthorised access had occurred, identifying the SMS as a phishing attempt.

This type of impersonation attack targets myGov users by creating false urgency around account security. Scammers use official-sounding language to convince recipients that immediate action is needed, encouraging them to click malicious links that harvest personal identification and myGov login details.

What the SMS from 0421702490 Claims

The SMS from 04 2170 2490 falsely claims myGov account activity and requests immediate verification by clicking a link. This is a common phishing tactic - the message is designed to appear legitimate by referencing a real service (myGov) and invoking security concerns to bypass the recipient's natural caution.

The contributor noted they checked their legitimate myGov app and found no unauthorised login attempts, confirming the SMS was fraudulent. Scammers sending these messages from numbers like 0421702490 rely on recipients not verifying through official channels before clicking the provided link.

Why This SMS Targets myGov Users

myGov accounts contain sensitive personal information including tax file numbers, Medicare details, and bank account information linked to government payments. A successful phishing attack via SMS impersonating myGov gives scammers access to multiple government services and financial data.

The SMS from 04 2170 2490 uses impersonation tactics that exploit trust in government branding. Most Australians interact with myGov regularly, making official-sounding messages about account security particularly effective at bypassing initial scepticism.

What to Do If You Receive an SMS from 04 2170 2490

If 0421702490 or a similar number sends you an SMS claiming myGov account issues:

  • Do not: Click any links in the message, reply to the SMS, or provide any personal information
  • Do: Open the official myGov app directly (not via the SMS link) to check your account status
  • Do: Report the SMS as spam and delete it immediately
  • Do: Verify any account alerts by logging into myGov through your web browser using the official address myGov.gov.au
  • Do: Forward suspicious myGov SMS to 0429 999 888 (ReportCyber's SMS reporting number)

myGov will never ask you to click links in SMS messages to verify your account. Legitimate account alerts are visible within the myGov app or portal itself, not delivered via unsolicited SMS.

How to Report SMS from 04 2170 2490

Report this phishing SMS through multiple Australian government channels:

  • Forward the SMS to 0429 999 888 - ReportCyber's dedicated SMS reporting service for phishing and malware
  • Report to Scamwatch at scamwatch.gov.au for documentation of the scam attempt
  • Report to ACMA (Australian Communications and Media Authority) at acma.gov.au for spam SMS investigation
  • Report to Services Australia at servicesaustralia.gov.au if you believe your myGov account has been compromised
  • Block the number 04 2170 2490 on your phone to prevent future SMS from 0421702490

Contributing your report to Reverseau helps other Australians identify and avoid the same phishing SMS. Each report strengthens community awareness of active scams targeting government services.


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What Our Users Reviewed

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Anonymous

Dodgy sms claiming to be mygov, saying account logged in on another device, included a link, checked the real app and it's fine


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Frequently Asked Questions

Is the SMS from 04 2170 2490 claiming myGov account issues legitimate?

No. myGov never sends unsolicited SMS messages asking you to click links or verify account details. If you receive an SMS from 04 2170 2490 (0421702490) or similar claiming myGov activity, it is a phishing scam. Always log into myGov directly through the official app or website at myGov.gov.au rather than clicking links in SMS messages.

What should I do if I already clicked the link in the SMS from 0421702490?

If you clicked the link from 04 2170 2490 and entered myGov credentials, change your myGov password immediately through the official website. Log into your myGov account and review your linked services (tax, Medicare, Centrelink) for unauthorised activity. Contact Services Australia on 1800 634 035 if you notice suspicious changes. Consider monitoring your bank account and credit file for fraudulent activity.

How can I verify if a myGov alert is real?

Ignore SMS links. Instead, open the official myGov app on your phone (download from your device's app store) or visit myGov.gov.au directly in your web browser. Log in using your registered credentials. Real myGov alerts appear within the app itself, not in SMS messages. If you see an alert in the app about a new login from an unknown location, you can review and manage active sessions in your account settings.

Why is the SMS from 04 2170 2490 dangerous?

The SMS from 0421702490 is dangerous because it impersonates a trusted government service to steal myGov login credentials. Once scammers have your username and password, they can access your tax file number, Medicare details, and any government payments linked to your account. This can lead to identity theft, fraudulent tax returns, or unauthorised access to Centrelink payments.

Can I report this SMS to myGov directly?

myGov does not directly investigate individual phishing reports. Instead, report the SMS from 04 2170 2490 to ReportCyber at 0429 999 888 (forward the message) and Scamwatch at scamwatch.gov.au. These agencies coordinate responses to widespread phishing campaigns. If your myGov account has been compromised, contact Services Australia on 1800 634 035.

Should I block the number 04 2170 2490?

Yes, block 0421702490 on your phone immediately to prevent future SMS from this number. However, note that scammers often spoof different phone numbers for each campaign. Blocking 04 2170 2490 protects you from this specific sender, but stay vigilant for similar phishing SMS claiming myGov issues from other numbers. Report each suspicious SMS to 0429 999 888.