- Scam
Community report for 0420 108 038 (0420108038): Caller impersonated loan company, asked for recipient by name via someone else's phone.
Impersonation Scam Reports for 0420 108 038
One contributor reported a suspicious call from 0420 108 038 (also written as 0420108038) claiming to represent a loan company. The caller asked for the contributor by name but rang a different person's phone - the contributor's mother - raising immediate red flags about the legitimacy of the contact.
The caller could not explain how they obtained the mother's number if the contributor was supposedly the actual customer with an existing loan. This inconsistency is a classic hallmark of impersonation scams, where callers use vague or fabricated loan details to build urgency and extract personal information.
What the Caller from 0420 108 038 Claimed
The caller from 0420108038 stated that the contributor had an active loan with their organisation. However, when pressed on how they obtained the mother's contact details if the contributor was their customer, the caller could not provide a coherent explanation. This evasiveness is typical of scammers posing as financial institutions.
The contributor noted the caller's inability to answer a straightforward question about their data sourcing, suggesting the caller was working from a generic script rather than accessing legitimate account records. Legitimate lenders would have direct contact details for the account holder and clear explanations for why they're calling a family member.
Report Details and Context
The call to 0420 108 038 came through on a mobile line via Pivotel Satellite. The contributor's mother received the call, which was answered, allowing the scammer to engage directly. The timing and method of contact - asking for someone by name via an indirect number - suggests the caller had obtained partial personal information, possibly from a data breach or list purchased from a third party.
What to Do If You Receive a Call from 0420 108 038
If 0420108038 or a similar number claiming to represent a lender contacts you:
- Do not: Confirm your identity, discuss loan details, or agree to provide personal information
- Do: Hang up immediately and contact the supposed lender directly using their official phone number from their website or your account documents
- Do: Never use a number the caller provides - always initiate contact independently
- Do: Ask yourself why a legitimate lender would call a family member instead of you directly if you're the account holder
Scammers often use caller ID spoofing to make calls appear to come from legitimate businesses. Even if 0420 108 038 displays as a real company name, hang up and verify the caller's identity through official channels before engaging further.
How to Report 0420 108 038
If you receive a call from 0420 108 038 or similar impersonation attempts, report it to Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au with details of the call, what was claimed, and any information requested
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au regarding unsolicited or deceptive calls
- Do Not Call Register: If you've been contacted despite being registered, report it at donotcall.gov.au
- ReportCyber: For scams involving data compromise or financial fraud, report to cyber.gov.au
- Reverseau: Share your experience on Reverseau to help other Australians identify and avoid this number
Help others by sharing your experience with 0420 108 038!
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What Our Users Reviewed
Called my mum's phone asking for me, claimed I had a loan with them but couldn't explain how they got her number if I was the customer
Help others by sharing your experience with 0420 108 038!
WRITE A REVIEWFrequently Asked Questions
Why would a loan company call my family member instead of me directly?
Legitimate lenders have your direct contact details on file and would call you, not a family member, about your loan. If 0420 108 038 or a similar number calls a relative asking for you by name, it's a major warning sign of impersonation. Scammers use this tactic to catch people off-guard and bypass direct contact.
What should I do if 0420108038 calls and claims I have a loan?
Hang up immediately. Do not confirm your identity or discuss any loan details. If you actually have a loan, contact the lender directly using the phone number on your loan documents or their official website. Never use a number provided by an incoming caller from 0420 108 038 - they may be spoofing the lender's identity.
How did the caller know my name if they called my mum's phone?
Scammers often obtain names and partial personal details through data breaches, public records, or purchased contact lists. Having your name doesn't mean they have a legitimate reason to call. The fact that 0420108038 called someone else's number about you is suspicious and suggests they don't have verified account information.
Is 0420 108 038 a real lender's number?
One report indicates this is a mobile number (Pivotel Satellite). Legitimate loan companies typically use business landlines, not satellite mobile services. If 0420 108 038 claims to represent a specific lender, verify independently by calling the company's official number from their website or your account documents.
What should I do if I've already shared information with this caller?
Contact your bank and any financial institutions where you hold accounts to alert them of potential fraud. Monitor your bank statements and credit reports for suspicious activity. If you shared tax file number, date of birth, or driver's license details, consider reporting to ReportCyber at cyber.gov.au and Scamwatch at scamwatch.gov.au.
Should I block 0420108038 or report it?
Do both. Block 0420 108 038 on your phone to prevent repeated contact. Then report the impersonation attempt to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) with details of what was claimed and when the call occurred. Your report helps protect other Australians from the same scammer.