0420 040 504: Scam Call Impersonating Telstra Technical Support

• Scam

The number 0420 040 504 has been reported as a potential scam, claiming to be from Telstra. If you receive a call from this number, learn how to identify and handle it effectively.

In today's digital age, scam calls are unfortunately becoming commonplace. One number that has raised alarm among Australian users is 0420 040 504. Reports indicate that this number has been used to impersonate Telstra's technical support, making unsolicited calls to individuals regarding nonexistent issues with their internet service.

Based on user feedback, it is clear that 0420 040 504 falls squarely into the scam category. One user reported on 19 January 2022, that they received a call from this number with the caller claiming they were from Telstra. The individual attempting to conduct the call claimed there was a problem with their internet service, despite the recipient stating they did not have any account with Telstra.

This kind of scam is often referred to as a phishing scam, where fraudsters aim to extract personal information under the guise of legitimate services. Their objective could range from obtaining your account information to inflicting further identity theft-related issues.

So, how should you handle calls from 0420 040 504? Here are a few steps you can take:

• Never provide personal information over the phone unless you are certain about the call’s legitimacy.
• If you receive a call from this number, it is best to hang up immediately. You can always contact Telstra directly through their official channels if you have concerns.
• Consider reporting the number to local authorities or telecommunication regulators to help prevent further scams.
• Utilise a service like Reverseau or Reverse Phone Lookup Australia to check for any reports about the number before responding to potential spam or scam calls.

While the technology behind phone systems continues to evolve, so too do the tactics used by scammers. Being proactive in identifying and categorising suspicious numbers is crucial to maintaining your safety. In the case of 0420 040 504, it’s wise to remain vigilant and treat communication from this number with caution.