0418 383 753 - Scam Alert: National Broadband Network Compromise

3-min Read1 Report

  • Scam

Received a call from 0418 383 753 about a supposed NBN service issue? This is a scam. Read to learn how to handle such calls and protect your information.

Understanding the Scam Behind 0418 383 753

If you’ve been approached by the number 0418 383 753 / 0418383753, you’re not alone. This phone number has gained notoriety for being involved in a fraudulent scheme that alleges issues with your National Broadband Network (NBN) service. Users report being warned that their NBN connection will be disconnected due to alleged compromises — a tactic used to instil fear and pressure recipients into taking hasty actions.

How the Scam Works

When unsuspecting individuals answer calls from this number, they are greeted by a male voice, often with an accent, who claims to represent their internet service provider. The caller insists that the customer’s NBN connection has been compromised, offering the terrified victim a choice: confirm their current service or risk disconnection.

To ‘resolve’ this problem, victims are instructed to download a Remote Desktop application. Here lies the heart of the scam: once installed, the scammer would gain unrestricted access to your device, potentially leading to significant financial loss and identity theft. It’s critical to understand that reputable organisations, including the NBN, will never ask you to divulge personal information or download unverified apps, especially under such dubious pretexts.

Recognising the Signs of a Scam

It’s essential to remain vigilant against unsolicited calls like these. Here are a few warning signs to consider:

  • Pressure Tactics: Scammers often create a sense of urgency to compel you to act without thinking.
  • Request for Personal Information: Never provide sensitive details over the phone, especially to unknown callers.
  • Unverified Claims: Always question the legitimacy of claims, such as service disruptions, that could easily be confirmed through your service provider's official channels.

How to Protect Yourself

If you receive a call from 0418 383 753 / 0418383753 or any suspicious number:

  • Hang Up: If it sounds suspicious, trust your instincts and disconnect.
  • Do Your Research: Use services like Reverseau to conduct a Reverse Phone Lookup Australia, allowing you to verify the caller’s identity.
  • Report the Incident: Inform your local authorities or the Australian Communications and Media Authority to help prevent others from falling victim to the scam.

In conclusion, if you come across 0418 383 753 / 0418383753, remember that it is a scam. Educate yourself and others to ensure that individuals don’t lose valuable personal or financial information due to such deceitful practices. Keeping abreast of these threats is essential in today’s digital landscape.


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What Our Users Reviewed

H
Howe

Just received a call on my mobile from this number 0418 384 753 advising that my National Broadband Network connection/service will be disconnected for a period of three months.

The reason for this according to the caller which was a male with Asian accent, the National Broadband Network network had been compromised.

I was then asked if I wanted to keep the connection/service or have it disconnected!

I immediately caught on that this was a scam call and asked what I would have to do to keep my National Broadband Network connection.

The operator asked me what phone phone I was using, android or iPhone.

I queried why it would matter what phone I was using.

I was advised that he would guide me through the steps to secure my National Broadband Network connection and as iPhone and Android devices used different set up functions he would need to know in order to provide me with the correct instructions!

I advised him that I was using an Android device (cough cough) I don’t lol but I wasn’t gonna tell him that!

He then instructed me to open up the Google play store and search for a app, which I did.

After I located the app and enquired what kind of app this was!

The caller advised me that it was a Remote Desktop application.

(Alarm Bells Ringing)

I enquired as to what the purpose of installing a Remote Desktop app on my mobile device would achieve as the National Broadband Network service runs on fibre to the house and has absolutely nothing to do with the mobile device or service that I am using!

He paused for a moment and continued to explain that this app would fix the compromised National Broadband Network service.

I continued to let him talk and listen to his bull before I informed him that the only person attempting to compromise my services is him.

I also informed him that I wasn’t born last week and that I know exactly what a Remote Desktop app is and what it does.

I advised him that it would provide him with access to my mobile device from anywhere in the world and that he would be able to obtain any personal and financial information that may be stored on my mobile device.

He again paused for a few moments and attempted to reassure me that’s it’s all legitimate and not a scam!

I said ok, tell me this if like you telling me that my National Broadband Network connection/service has been compromised wouldn’t my service provider be calling me to advise me of this!

And if what you were saying was true, and the entire National Broadband Network network was compromised and peoples services suspended because of it, wouldn’t the Commonwealth Government who by the way owns the National Broadband Network sending out emails, letters and making calls to people to advise them of this fact?

He started to get frustrated and became demanding in his tone of voice asking me “do you want to keep your service or not”!

I said,”sure I wanna keep it, but what I am not willing to do is fall for some mother F***ing Son of Bi**h’s scam”!

I advised him further that he should go F*ck him self and that he was the lowest of the lowest trying to scam people for financial gain!

I continued to advise him that he should find a new profession as he clearly sucked at what he was doing and that with current level of scamming he wouldn’t have be able to scam a monkey out if his banana!

He swore back at me and hung up.

Nice try …

Share the number and let people know that this is a scam and not to install any Remote Desktop apps onto their device.

I would hate to see people getting scammed and losing what little money they have!


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