- Suspicious
04 1101 1221 (0411011221): One contributor reports an Optus mobile number impersonating an insurance company, knowing caller's name and attempting personal information requests.
Insurance Impersonation Report for 04 1101 1221
One contributor has reported receiving a call from 04 1101 1221 (also written as 0411011221) claiming to represent an insurance company. The caller demonstrated knowledge of the contributor's name and phone number, a common tactic used to establish false credibility. When the contributor verified the claim directly with their actual insurer, the company confirmed they had no record of the caller or any legitimate outreach attempt.
The number has been identified as an Optus mobile service (0411011221), which scammers frequently exploit for impersonation attempts. The caller's knowledge of personal details suggests potential use of data from a breach or purchased lead list.
What the Caller from 04 1101 1221 Attempted
The contributor reported that the caller from 04 1101 1221 used knowledge of the recipient's name and existing phone number to create an appearance of legitimacy. This is a classic social engineering tactic designed to lower the target's defences before requesting sensitive personal or financial information. The caller's claim of insurance company affiliation was entirely fabricated.
Verification Process and Outcome
The contributor took the appropriate step of independently contacting their actual insurance provider to verify the call from 04 1101 1221. The insurer confirmed they had no record of attempting to reach the contributor and no knowledge of the number 0411011221. This type of verification is essential, as scammers banking on time pressure or authority manipulation often discourage such checks.
What to Do If You Receive a Call from 04 1101 1221
If 04 1101 1221 contacts you:
- Do not: Provide personal information, financial details, or policy numbers to unknown callers
- Do not: Confirm that you are the person they claim to be calling
- Do: Hang up immediately and independently verify any claim by contacting your insurer directly using a phone number from your policy or official website
- Do: Never return a call to 0411011221 or any number provided by an unsolicited caller
- Do: Block the number in your phone to prevent future contact
How to Report 04 1101 1221
If you receive similar calls from this number, report your experience to help protect other Australians:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au
- Report the incident to ReportCyber at cyber.gov.au if personal or financial information was compromised
- Share your experience on Reverseau to build community awareness about 04 1101 1221
- Contact your actual insurance provider to report the impersonation attempt
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Indian bloke claimed to be from insurance company, knew my name and number, checked with insurer and they don't know him
Missed calls from this number twice
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WRITE A REVIEWFrequently Asked Questions
What should I do if someone claiming to be from my insurance company calls from 04 1101 1221?
Do not provide any information. Hang up immediately and call your insurance company directly using the number on your policy or their official website. Scammers use knowledge of your real name and phone number to appear legitimate, but legitimate insurers will not call unexpectedly requesting personal details. Report the call from 0411011221 to your insurer and to Scamwatch.
How do scammers know my name and phone number before calling from 04 1101 1221?
Scammers often purchase or obtain personal information from data breaches, public sources, or lead lists. The fact that the caller from 04 1101 1221 knew the contributor's name was designed to create false trust. Never assume a caller is legitimate just because they know basic details about you. Always verify independently before sharing sensitive information.
Is 0411011221 definitely a scam number?
Based on the community report, 0411011221 was used for an insurance impersonation attempt. A single report does not definitively prove all calls from 04 1101 1221 are scams, but it is a clear indicator of suspicious activity. If you receive a call from this number, exercise caution and verify any claims through official channels.
What is the best way to verify if a call from 04 1101 1221 is legitimate?
Never use contact information provided by the caller. Instead, independently look up your provider's official phone number using your policy documents, their official website, or a directory. Call that verified number and ask if they tried to reach you. This method ensures you are speaking with the actual company, not the scammer.
Should I block 04 1101 1221 on my phone?
Yes. Based on the impersonation report for 0411011221, blocking the number is recommended. Most phones allow you to block numbers in your contacts or call settings. If 04 1101 1221 continues to contact you after blocking, document the attempts and report them to ACMA and Scamwatch.
What information should I never provide to a caller from 04 1101 1221?
Never provide: insurance policy numbers, date of birth, address, bank or credit card details, tax file number, driver's licence number, or passwords. Legitimate companies you already deal with will have this information on file. If a caller from 0411011221 or any number requests such details unsolicited, hang up immediately.