- Scam
- Legit
- Suspicious
- Uncertain
0411 000 321 is the legitimate voicemail number for Optus. Understand how it works and learn tips for managing calls from this number, particularly while travelling.
Understanding 0411 000 321
The phone number 0411 000 321 / 0411000321 is associated with Optus, serving as the official voicemail retrieval line for customers. Occasional user reports may lead to misunderstandings about the nature of this number, especially while being overseas. This article clarifies its legitimacy and provides insights on managing calls from it.
Legitimacy and User Experiences
According to user reviews, particularly one from 01/05/2023, numerous people have confirmed that this number belongs to Optus. Users are able to retrieve their voice messages by calling 0411 000 321 / 0411000321, which might lead to some confusion about call charges—especially for those travelling internationally.
The concern arises when individuals receive notifications of accrued charges while abroad, yet believe they have not initiated any calls. This situation is common among overseas users who may not realise that Optus could impose charges for incoming calls that don't get answered, or simply when their voicemail system is in operation.
The Charges Explained
When someone calls an Optus customer travelling overseas, and the call isn't answered, the company may levy charges both for the incoming call and for diverting to voicemail. Thus, even the most mundane ring may come with a price tag attached, which can surprise many upon return to Australia.
How to Handle Calls from 0411 000 321
- Don't Panic: This number is legitimate, and you’re not dealing with a scam.
- Check Message Notifications: Always check whether you’ve received any actual voicemail messages.
- Review Your Roaming Plan: Understanding your carrier’s policy can help avoid unexpected charges.
- Contact Optus Customer Service: If you have concerns regarding charges, always reach out to Optus directly for clarity.
Final Thoughts
While interactions with 0411 000 321 / 0411000321 can lead to confusion, it's essential to remember that this is the official voicemail number for Optus users. In today's digital age, utilising tools like Reverseau for a reverse phone lookup in Australia can help clarify such doubts and keep communication channels transparent. Stay informed and manage those calls effectively!
Help others by sharing your experience with 0411 000 321!
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What Our Users Reviewed
So, here’s the deal – Amaysim seems to be forwarding my messages to an overseas number and charging me for it! I racked up extra charges for 6 minutes of an international call I never even made! Not checking messages again!
I looked up this number on Reverse Australia. It is the full number for Optus voice mail. It is the number you ring to retrieve messages. I am overseas at the moment and got a message from Optus to say I had clocked up over $50 in roaming calls. I haven't made any calls. The phone has only rung 3 times while on holiday. Every time someone rings me and I don't answer, Optus charges me $1.50 for my phone ringing and $1.50 for the call to be diverted to voicemail. None of the callers has left a message. Furthermore, my phone has only rung 3 times, I didn't answer. Optus are charging me for phantom calls I never received. There is going to be a fight when I get back to Australia.
I am getting billed on my mobile phone for this number. I did not call it. Also getting billed for another number calling that number which I am now in dispute with Amaysim over. When I call that number from another phone I get the message its not in use.
My suspicion is its the phone company trying to use up my credit. Who else could use a number yet have it as a disconnected number at the same time.
I have stopped voicemail on my phone to prevent further charges.
I found a charge for this call on my mobile but don't remember making a call to that number. Just wondered who it was. Thank you.