- Scam
One contributor reports 0401 798 665 (0401798665) charged upfront for possum removal then abandoned the job after trapping only.
Possum Removal Service Report for 0401 798 665
A single contributor has reported concerns about 0401 798 665 (also written as 0401798665) regarding a possum removal service. According to the report, the caller advertised possum removal services and collected full payment upfront. However, after trapping the pest, the service provider did not complete the work as agreed and subsequently became unavailable.
What Happened with This Number
The contributor who called 0401798665 experienced an incomplete service despite paying in full. The caller arrived and set a trap that successfully caught the possum, but did not proceed with removal or finish the contracted work. After payment was made to 0401 798 665, the service provider did not return to complete the job or respond to follow-up contact.
Payment and Service Issues
This report highlights a critical practice issue - requesting full payment before service completion. The contributor paid upfront to 0401 798 665 in good faith, only to find the work abandoned after partial completion. This type of arrangement leaves customers vulnerable, as 0401798665 had no financial incentive to finish the job once payment was received.
What to Do If You Contact This Number
If you receive a call from 0401 798 665 or are considering hiring this service:
- Do not: Pay upfront or in full before service is completed
- Do: Request a written quote with clear scope of work and completion timeline
- Do: Pay only upon completion, or arrange partial payment milestones
- Do: Get contact details and business registration information before engaging
- Do: Ask for references from previous customers
How to Report Issues with 0401 798 665
If you have had a similar experience with 0401798665 or this service provider, consider reporting to:
- Your state's fair trading or consumer protection office
- The ACCC (Australian Consumer and Competition Commission) at accc.gov.au
- Local council or pest control licensing authority in your area
- Contribute your experience to Reverseau to help other Australians identify problematic service providers
Help others by sharing your experience with 0401 798 665!
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What Our Users Reviewed
Called about possum removal, guy charged upfront then bailed after just trapping the pest without finishing the work
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WRITE A REVIEWFrequently Asked Questions
What happened when the person called 0401 798 665?
The contributor called 0401798665 to arrange possum removal. The service provider charged full payment upfront, set a trap that caught the possum, but then failed to complete the removal work and did not respond to further contact.
Should I pay upfront for pest removal services like 0401 798 665?
No. Based on the experience with 0401798665, it's risky to pay in full before work is completed. Always pay only upon completion or arrange payment milestones tied to completed stages of work.
How can I verify if 0401 798 665 is a legitimate business?
Ask 0401798665 for a business name, ABN, and licensing details. Check their registration with your state's fair trading authority and request references from previous customers before committing payment.
What should I do if 0401 798 665 doesn't complete work I paid for?
Document all communication with 0401798665, keep payment receipts, and contact your state's consumer protection office or the ACCC at accc.gov.au to lodge a formal complaint about the service.
Is this an Optus scam number?
0401 798 665 is registered to an Optus mobile account, but the report does not indicate any scam or fraudulent intent - rather, it describes poor service delivery and failure to complete contracted work by the service provider using this number.
Can I block 0401 798 665 on my phone?
Yes. On most Australian mobile phones, you can block 0401798665 through your phone's contacts or settings. If you continue receiving unwanted contact from this number, report it to your provider and consider contacting ACMA at acma.gov.au.