0401 678 070 - Scam Alert: National Broadband Network Impersonation

• Scam
• Spam

The phone number 0401 678 070 has been reported as a scam, impersonating the National Broadband Network. Learn how to identify these calls and protect yourself from potential scams.

Identifying the Caller: 0401 678 070

The phone number 0401 678 070 / 0401678070 has drawn significant attention as a scam number, specifically impersonating the National Broadband Network (NBN). Users have reported receiving calls from this number on Good Friday, making claims about network maintenance in their areas and attempting to solicit information about shifting their broadband services.

Scam Analysis

Reviews collected from April 2022 indicate a clear pattern. Callers from 0401 678 070 / 0401678070 claimed to represent the NBN, stating there was maintenance work affecting the customers' broadband services. In both instances, individuals reported the call had the distinct feel of a scripted interaction, quickly raising suspicions about the legitimacy of the call. The pattern of contacting individuals on a holiday suggests an intentional strategy to catch people off guard, further hinting at a scam.

How to Handle Suspicious Calls

If you receive a call from 0401 678 070 / 0401678070, follow these steps:

• Do Not Engage: If the caller is asking for personal details or trying to pressure you into making a decision, hang up immediately.
• Block the Number: Prevent future calls by blocking the number on your phone.
• Report the Call: Notify the Australian Cyber Security Centre or other relevant consumer protection agencies so they can monitor and possibly take action against such scams.
• Verify Independently: If you are unsure about the call's legitimacy, contact your broadband provider using official contact details to verify any claims made.

Conclusion

It's crucial to stay vigilant about phone scams, especially those impersonating well-known organisations like the NBN. If you wish to verify unknown numbers, consider utilising services such as Reverseau or perform a reverse phone lookup in Australia. Protect yourself and be cautious; not all callers have good intentions.