03 9034 5217 - 0390345217: Robocall Survey Scam Reports

• Scam
• Suspicious
• Spam
• Uncertain

Community reports for 03 9034 5217 (0390345217): Automated 'Tess' robocalls conducting fake surveys offering lottery prizes. Number goes out of service when called back.

Robocall Survey Scam Reports for 03 9034 5217

Fourteen contributors have reported calls from 03 9034 5217 (also written as 0390345217), with a clear pattern emerging around automated robocalls disguised as surveys. The most distinctive feature is an automated female voice introducing herself as "Tess" with an Australian accent, claiming to conduct quick surveys about mortgages, home loans, and cost of living while dangling lottery prizes worth $1,000 to $5,000.

Multiple contributors attempting to call back 0390345217 found the number out of service, a classic indicator of spoofed or disposable lines used in scam operations. The consistency of the "Tess" robocall across reports spanning from May 2025 back to October 2023 suggests this operation has been running for an extended period.

What Callers from 03 9034 5217 Ask For

The automated "Tess" robocall follows a scripted pattern designed to extract personal financial information. One detailed contributor noted the call asked progressively intrusive questions: current mortgage debt amount, age bracket (under or over 58), investment property ownership, accountant status, and whether tax returns exceeded $5,000. The survey culminates by requesting the recipient's full name.

Another contributor received a similar call about mortgages and home loans, with the automated caller claiming participation in a survey would enter them into a lottery draw. The robocall also masquerades as conducting cost-of-living research, but the actual questions focus heavily on income thresholds, household earnings over $100,000, and mortgage obligations - clear indicators of financial targeting rather than genuine research.

One report described a caller claiming to represent the "Australian Research Centre" before the same pattern emerged. When the contributor attempted verification by calling back the number associated with 03 9034 5217, they found it disconnected.

Robocall Characteristics and Timing

Contributors report 03 9034 5217 calls arrived during various times including early Sunday mornings and dinner hours, suggesting indiscriminate dialling rather than targeted outreach. The robocall uses a recorded female voice that pauses for responses but continues automatically regardless of input - one contributor reported simply coughing during pauses and the call proceeded normally, confirming the fully automated nature.

The robocall pattern shows persistence across multiple years. Reports span from October 2023 through December 2025, indicating 0390345217 or similar spoofed numbers continue cycling through the same survey script. Several contributors received multiple calls from this number, and when they attempted callback verification, the line was consistently out of service.

Five separate reports specifically mention the lottery prize offer component (ranging from $1,000 to $5,000), suggesting this is a core part of the social engineering tactic - encouraging participation in the survey through the promise of winnings that will "hopefully" be announced by a follow-up call.

What to Do If You Receive a Call from 03 9034 5217

If 03 9034 5217 calls you:

• Do not: Answer personal questions about mortgages, income, age, investments, or tax returns. Do not provide your name or any identifying information. Do not attempt to call the number back or engage with any follow-up calls.
• Do: Hang up immediately when you recognise the robocall pattern. Block 0390345217 in your phone settings. Let repeated calls go to voicemail. If the caller claims to represent a real organisation like the ATO or a bank, hang up and call that organisation directly using the official number from their website.
• Key warning: Legitimate surveys do not offer lottery prizes as incentives, do not call unsolicited about mortgages, and legitimate organisations do not become disconnected when you try to verify the call.

Why the Callback Trick Matters

Multiple contributors discovered that 03 9034 5217 shows "number not in service" when called back. This is a deliberate scam tactic - the number is spoofed or disposable, meaning the scammer is hiding their true identity. Never attempt to call back an unknown number that called you unsolicited. If you wish to verify a call, use official contact details from the organisation's website, never details provided by the caller.

How to Report 03 9034 5217

• Report to ACMA (Australian Communications and Media Authority): ACMA investigates unsolicited calls and can action robocall complaints. Visit acma.gov.au and use their complaint form to report 0390345217.
• Report to Scamwatch: Document the survey questions, robocall details, and the "Tess" automated caller information at scamwatch.gov.au. This helps track organised scam patterns.
• Register with Do Not Call Register: While registration won't stop all scammers, you can register at donotcall.gov.au to reduce unwanted telemarketing. Be aware that spoofed numbers like 03 9034 5217 often ignore this register.
• Block the number: Most Australian mobile phones allow you to block numbers directly in settings or through your telco's app. Blocking 0390345217 won't stop spoofed variations, but it prevents repeat calls from this exact number.
• Report on Reverseau: Share your experience with 03 9034 5217 to help other Australians recognise this scam pattern.

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