- Suspicious
One contributor reports an impersonation scam from 02 8390 1936 (0283901936) falsely claiming to be from the Immigration Department, originating from known scammer infrastructure.
Immigration Department Impersonation Report for 02 8390 1936
A contributor has reported receiving a call from 02 8390 1936 (also written as 0283901936) where the caller falsely claimed to represent the Immigration Department. This type of impersonation is a federal crime under Australian law. The report notes that the call originated from NETSIP, infrastructure known to be used for scam operations.
Impersonating Australian government agencies like the Department of Home Affairs (responsible for immigration matters) is a serious criminal offence. When callers masquerade as immigration officials, they typically aim to create urgency around visa status, residency, or deportation matters to manipulate recipients into providing personal information or making payments.
What Callers Claiming to Be from Immigration Say
Based on the report about 02 8390 1936, the caller stated they were from the Immigration Department. Impersonators using this approach typically reference visa expiry dates, alleged compliance breaches, or outstanding documentation requirements to establish false urgency. They may threaten deportation or visa cancellation to pressure targets into immediate action without verification.
The fact that 0283901936 originated from NETSIP, a known scammer infrastructure provider, indicates this was a deliberate impersonation operation rather than a misdirected call. Contributors should be aware that legitimate Immigration Department contact (now handled by the Department of Home Affairs) will never call demanding immediate payment or personal information.
What to Do If You Receive a Call from 02 8390 1936
If 02 8390 1936 calls you claiming to represent the Immigration Department or Department of Home Affairs:
- Do not: Confirm your identity, provide visa details, passport numbers, bank information, or any personal data
- Do not: Agree to make any payment, transfer money, or purchase gift cards
- Do not: Click any links or download attachments sent during or after the call
- Do: Hang up immediately without engaging further with the caller
- Do: Block 02 8390 1936 on your phone
- Do: Verify any immigration matter directly by calling the official Department of Home Affairs line on 131 881 or visiting immi.homeaffairs.gov.au
- Do: Never use contact details provided by the caller
How to Report 02 8390 1936
Report this number and the impersonation attempt through multiple channels:
- Scamwatch: Lodge a report at scamwatch.gov.au with details of the call, what was said, and when it occurred
- ACMA (Australian Communications and Media Authority): Report the scam call and NETSIP infrastructure details to acma.gov.au
- ReportCyber: If the call included any link, email, or digital component, report to cyber.gov.au
- Australian Federal Police: Impersonating federal government agencies can be reported to the AFP at afp.gov.au
- Reverseau: Contribute your experience with 0283901936 to help other Australians stay informed about this number
Why Immigration Impersonation Scams Target Australia
Immigration-related scams are particularly effective because they target people who may be unfamiliar with Australian government processes, language barriers, or visa conditions. Callers banking on fear of deportation or visa cancellation often bypass rational verification steps. The use of known scammer infrastructure like NETSIP for 02 8390 1936 demonstrates this was an organised operation rather than a one-off mistake.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scam call from the Immigration Dept (which is a Federal Crime). Call originates from known scammer hotbed: NETSIP.
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WRITE A REVIEWFrequently Asked Questions
Is 02 8390 1936 a real government number?
No. 02 8390 1936 (0283901936) is not a legitimate Department of Home Affairs or Immigration Department contact number. The report confirms this call originated from NETSIP, known scammer infrastructure. Legitimate government agencies will never cold-call demanding personal information or immediate action. Always verify by calling official published numbers or visiting official websites.
What should I do if 02 8390 1936 already has my personal information?
Contact the Department of Home Affairs directly on 131 881 to report the impersonation attempt and flag potential identity theft. Monitor your passport and visa status at immi.homeaffairs.gov.au. Place a fraud alert with your bank and watch for suspicious account activity. Report the scam to Scamwatch at scamwatch.gov.au. If 0283901936 has your financial details, contact your bank immediately to freeze accounts if necessary.
Why would a scammer use the Immigration Department as a cover?
Impersonating immigration authorities creates immediate fear and urgency, especially among visa holders or people unfamiliar with Australian government processes. Callers know that concerns about visa status or deportation override normal caution. Using real government names like the Immigration Department makes 02 8390 1936 calls sound credible. This is why the caller chose government impersonation rather than other scam approaches.
What is NETSIP and why does it matter that 02 8390 1936 came from there?
NETSIP is VoIP infrastructure known to be exploited by scammers for making spoofed calls. The fact that 0283901936 originated from NETSIP proves this was not a legitimate government call, but a deliberate impersonation operation using scammer-friendly technology. This infrastructure detail strengthens evidence of criminal intent and should be included when reporting to ACMA or the Australian Federal Police.
How can I verify if a real immigration matter needs my attention?
Never use contact details from an unexpected call. Instead, log into your myGov account at my.gov.au and check the Department of Home Affairs section directly. You can also call the official Department of Home Affairs on 131 881 and provide your reference number. If 02 8390 1936 called you claiming an urgent visa issue, contact the department yourself first before taking any action the caller suggested.
Should I report 02 8390 1936 to the police?
Yes. Impersonating federal government agencies is a federal crime. Report 0283901936 to Scamwatch (scamwatch.gov.au) and the Australian Federal Police (afp.gov.au). Include details about the false claims made, the use of NETSIP infrastructure, and any pressure tactics used. Multiple reports help authorities track and shut down these operations. You can also report the scam call to ACMA at acma.gov.au.