03 5165 0000: Legit Aussie Broadband Number with Mixed Reviews
03 5165 0000 is a phone number associated with Aussie Broadband. Learn how to handle calls from this number, including its legitimate nature and user experiences.
Understanding the Calls from 03 5165 0000
The phone number 03 5165 0000 / 0351650000 connects to Aussie Broadband, a recognised Internet service provider in Australia. While many users report legitimate inquiries regarding National Broadband Network (NBN) services from this number, others have raised concerns about the nature and frequency of calls they received.
Classification of the Number
Based on the collected reviews, 03 5165 0000 / 0351650000 can primarily be classified as a legitimate contact point for Aussie Broadband. However, there are mixed experiences that raise some flags:
- Legitimate Inquiries: Numerous users confirmed that they received calls after they proactively inquired about NBN services. Instances reflect prompt follow-ups from the company, demonstrating its commitment to customer service.
- Questionable User Experiences: Some users reported persistent calls, with one person noting they were contacted multiple times, even after asking not to be called again. This pattern suggests a possible aggressive marketing approach. Moreover, users expressed concerns about their personal information being mishandled.
- Scam Concerns: While Aussie Broadband's number is confirmed, a pattern of calls originating from this number that seemed suspicious or deceptive has also emerged. Instances of callers using Mandarin and knowing personal details when they shouldn’t have raises serious questions regarding data privacy and potential spoofing or harassment tactics by other entities.
How to Handle Calls from 03 5165 0000
When receiving a call from 03 5165 0000 / 0351650000, consider the following steps:
- Verify your Queries: If you've recently inquired about Aussie Broadband services, it’s reasonable to expect a follow-up call. If not, approach the conversation with caution.
- Mind Your Privacy: Never divulge personal information such as your date of birth or financial details over the phone, especially if you didn’t initiate the call.
- Document Your Experience: If you feel harassed by persistent calls or experience any questionable interactions, keep records of these communications. This information can be valuable should you decide to escalate the matter to authorities.
- Use Reverse Phone Lookup: To identify the number further, consider using services like Reverse AU to gain more insights into who called you.
Conclusion
While 03 5165 0000 / 0351650000 is connected to Aussie Broadband and is generally a legitimate number, user responses indicate mixed experiences that warrant caution. Understanding Your Rights as a consumer and taking proactive measures can help you navigate unsolicited calls effectively.
Wick
I received an unprompted call from this number. Although I contacted them previously without signing up for anything, this unsolicited follow-up call feels intrusive and unprofessional.
Baham
I received a follow-up call from Aussie, checking in after I reported a fault with my service. They wanted to ensure that the issue had been resolved after arranging for NBN to come and repair the line. I found their service to be excellent.
Jeremiah
This number called me after I made an online inquiry. They left a voicemail that included their name and the company details. Despite this, I still decided to conduct a number search for further verification.
Afonso
This call was from a legitimate Australian company that was checking to see if the fault I reported was resolved after an NBN technician's visit yesterday.
Kielty
I received a follow-up call from Aussie Broadband regarding a fault I had reported with the NBN. They had previously sent me a text and an email to confirm if I was satisfied with the restoration of my service, and I confirmed that I am.
Coco
This call was a follow-up regarding a service request I had made earlier. I found them to be an excellent company to deal with.
Dahm
I received a solicitation call asking for money related to garbage services. This seems fraudulent, and I recommend avoiding any engagement.
Koopman
I received a call from Aussie Broadband, and they informed me that they have resolved the fault we reported.
Martha
A person claiming to be from Aussie Broadband called me and asked for my full name and date of birth. When I expressed my reluctance to provide that information, the woman, who had an Australian accent, said they would email me. I agreed since I wanted to verify the legitimacy of their email address. However, I never received an email. Therefore, I suspect this is a scam and plan to block the number.
Barras
I used the company’s online form to research prices today, but they wouldn't let me view the prices without submitting my personal details. Within 20 minutes of my inquiry, I received a phone call from this number, pressuring me to sign up. I am not impressed with their tactics!
Broadway
The call that I received was actually from Aussie Broadband support. They were following up to ensure my internet and voice services were functioning properly after I had sought online assistance to set up my new Internet service. I was very pleased with the exceptional support I received!
Osbourne
This number belongs to Aussie Broadband, an Australian company. They are calling to follow up on a recent NBN Co issue that I reported, and I found their service helpful.
Brier
The caller had my personal information and claimed I had broken the law. It felt like a disgusting scam!
Lazo
I answered this call because they kept calling me five times in a row, even after I declined their previous calls. When I picked up, they started speaking in Chinese. I quickly hung up, but they called me back immediately, prompting me to block the number due to the harassment.
Delarosa
The caller from (03) 5165 0000 spoke to me in Mandarin and knew my legal name. Before I could ask for clarification, they abruptly ended the call.
Hiller
ID 376595: A man called me and spoke in Mandarin. He knew my legal name, and after I confirmed it, he hung up. It's concerning because I have never shared my personal information with this company.
Saito
I received a call from someone speaking Chinese who knew my name. They claimed to be from a Telstra store and said my Telstra mobile number had sent multiple suspicious messages, but I do not have a Telstra mobile. I decided to block this number as it seems like spam.
Deeds
I have received multiple calls from this number, with each caller claiming to follow up on a query I never made. I haven't searched for anything or initiated any requests. It raises concerns that either Aussie Broadband has a questionable new marketing tactic or that this number is being spoofed. Either way, it seems suspicious to me, and I have since blocked the number.
Burd
Today, I received several calls from individuals pretending to be representatives of Vodafone. When I answered the first call, I quickly recognized it as a scam. They called me 14 times without any meaningful conversation, then took a break for about half an hour before calling again another 10-15 times.
Patt
This call was from Aussie Broadband, and they were following up on a plan inquiry I made online just 30 minutes prior. They offered to reduce my plan costs, which is really impressive compared to other companies like Telstra and Optus who don't seem to provide this level of service.
Zevallos
I had a great experience with my new internet provider, who switched my NBN connection in just 10 minutes from another company. Their customer service is exceptional! If you're considering changing providers, I highly recommend it. Use my referral code 9010992 to receive a $50 discount on your first bill!
Esterly
I have received three calls from this number already, and it displays as being from Morwell in Victoria, but I actually live in Queensland. This excessive calling, especially from an out-of-state number, raises concerns.
Zhou
They seemed to have bypassed the Do Not Call registry. I had just checked my eligibility for a free FTTP upgrade on their website without providing my phone number. Less than an hour later, they called, which makes me wonder how they obtained my landline number.
Fabian
I am a customer of Aussie Broadband and have found their service to be much better than other providers I have used. They are always helpful whenever I have questions or issues.
Gere
I received approximately six calls today from Aussie Broadband. Each time, I informed them that I have no association with their services. Additionally, I am listed on the Do Not Call registry, and I have reported these persistent calls to ACMA.
Cappel
I received a call from an overseas number; they simply said "hello" and then hung up without providing any information. This behavior seems suspicious.
Lok
I was researching which NBN technology was connected to my house, and I accidentally clicked on a website associated with this phone number. Since then, I have received multiple calls from them. They never leave a message, and I have not blocked their number yet.
Takeda
Their customer support seems lacking compared to their marketing efforts. After contacting their tech support, I was informed that I was 84th in the queue. It shows that they are an NBN reseller focused solely on service, but the long wait time suggests their customer service is inadequate.
Hammad
It is Aussie Broadband, not a scam. I enquired about their National Broadband Network service the other day and this is why I received a call.
Ahsan
This is Aussie Broadband. Usually their sales number calls you if you inquire on their website about an address.
Boros
Aussie broadband.