02 9037 3601: Telemarketer – Debt Collection Agency

3-min Read1 Report

  • Suspicious

The number 02 9037 3601 has been identified as a telemarketer linked to a debt collection agency. Discover how to handle calls from this number and ensure you manage your debt effectively.

Understanding the Calls from 02 9037 3601

Reports indicate that the number 02 9037 3601 / 0290373601 is associated with a debt collection agency. Users have pointed out that they receive calls, sometimes very early in the morning, regarding missed payments. While their calls may be legal and within industry norms, the experience shared by users suggests that the approach of the agency could benefit from a more considerate communication strategy.

Classification: Telemarketer

Based on user feedback, this number falls under the telemarketer category. Specifically, it is used by a debt collection agency that contacts clients about outstanding payments. One report highlighted the frustration of receiving calls at inconvenient hours, indicating that while the calls serve a purpose, they could be more customer-friendly, perhaps with automated reminders instead of direct calls.

Type of Engagement

Debt collection agencies typically reach out to remind borrowers of upcoming or missed payments. Given that the discussed debt is relatively small (under $100) and the person had already agreed to a payment plan, communication should ideally be handled with nuance and professionalism to mitigate any undue stress on the customer. Overly frequent calls, particularly during the early hours, may lead to heightened anxiety and dissatisfaction.

How to Handle Calls from 02 9037 3601

  • Stay Calm: Understand that the callers are simply doing their jobs by trying to ensure debts are paid.
  • Know Your Rights: Familiarise yourself with the Fair Debt Collection Practices, which protect you from harassment.
  • Request Better Communication: Politely ask for automated reminders instead of phone calls if they disturb your peace.
  • Keep Records: Document interactions if there’s a pattern of harassment or calls at inappropriate times.

If you have concerns about this number or its practices, using a Reverse Phone Lookup Australia tool can offer additional insights on who called you, helping you make informed decisions. Remember, maintaining open lines of communication can usually alleviate misunderstandings with debt collection agencies.

For those suffering from anxiety at receiving such phone calls, knowing how to manage the situation effectively is key. Use services like Reverseau to identify the nature of unknown callers and enhance your awareness when handling telemarketer interactions.


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Ratings Distribution

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What Our Users Reviewed

G
Goerke

I have set up a payment plan for a small debt under $100 at a rate of $20 per week. However, if I happen to miss a payment accidentally, they call me before 7 AM the next day. While I understand they are just doing their job, a simple automated reminder would suffice, instead of waking me up with a call.


Help others by sharing your experience with (02) 9037 3601!

WRITE A REVIEW