- Spam
- Uncertain
Community reports for 02 7820 3835 (0278203835) describe automated robocalls from OptAndSave. Contributor flagged AI cold call wasting time.
Robocall Reports for 02 7820 3835
One contributor has reported receiving an automated robocall from 02 7820 3835 (also written as 0278203835). The call came from a recorded message identifying the caller as "Jess, a virtual assistant from OptAndSave". The contributor answered the call but the robocall hung up immediately after the initial greeting, suggesting an automated system that disconnects when a human answers rather than proceeding to a scripted pitch.
This pattern is typical of cold-calling robocall campaigns that use AI-generated voices to rapidly dial contact lists and filter for answer machine voicemails or engaged lines. The 02 7820 3835 number is allocated to Symbio Networks Pty Ltd as a local service in NSW, though the actual calling entity appears to be OptAndSave or a company using that name.
What the Caller from 02 7820 3835 Said
The robocall from 0278203835 opened with: "Hi I'm Jess a virtual assistant from OptAndSave". The contributor noted this was clearly an AI voice, not a human agent. The call terminated immediately after the introduction, before any sales pitch or offer could be made. This hang-up-after-greeting behaviour suggests the robocall system was designed to disconnect when detecting a live answerer, preserving dialling resources for unanswered calls or voicemail boxes where full messages could be left.
Call Patterns and Timing
The report came in on 23 July 2026 at 4:00 AM Australian time. This early-morning timing is common for automated dialling systems that run outside standard business hours to maximise call volume. One additional report from June 2026 mentioned this number without providing call details, suggesting 02 7820 3835 may have been dialling for at least two months. The contributor who answered described it as time-wasting, a common frustration with robocall campaigns that consume call credit or mobile minutes without delivering any actual service or offer.
What to Do If You Receive a Call from 02 7820 3835
If 02 7820 3835 calls you:
- Do not: Engage with the robocall, press any buttons to speak to an agent, or return the call
- Do: Let it go to voicemail, block the number immediately, and do not answer future calls from 0278203835
- Do: Note that pressing numbers or staying on the line may flag your number as active, increasing future robocall frequency
Since this is an automated system, engaging will not resolve anything. The most effective response is immediate blocking and not interacting with the call at all.
How to Report 02 7820 3835
Robocall activity from 02 7820 3835 can be reported through several Australian channels:
- Do Not Call Register: Register your number at donotcall.gov.au to lodge complaints about unwanted marketing calls. Report 0278203835 for breaching the Do Not Call rules if you are a registered user.
- ACMA (Australian Communications and Media Authority): File a complaint at acma.gov.au describing the robocall from 02 7820 3835, including the date, time, and caller identification.
- Scamwatch: While this appears to be spam rather than a financial scam, you can report it at scamwatch.gov.au for documentation.
- Reverseau: Contribute your own report about 0278203835 to help other Australians identify this number and its calling patterns.
Help others by sharing your experience with (02) 7820 3835!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
“Hi I’m Jess a virtual assistant from OptAndSave”. Hung up straight after that, AI cold call robot wasting my time.
Number meant zilch to me so didn't answer
Help others by sharing your experience with (02) 7820 3835!
WRITE A REVIEWFrequently Asked Questions
Is 02 7820 3835 actually OptAndSave or a scammer spoofing that name?
The one detailed report from 0278203835 identifies the caller as "Jess from OptAndSave", but this is unverified. Robocalls frequently spoof or misrepresent caller names. The number is allocated to Symbio Networks Pty Ltd in NSW. If you want to verify whether OptAndSave authorised calls from 02 7820 3835, contact OptAndSave directly using contact details from their official website, not numbers provided by 0278203835.
Why did the robocall from 02 7820 3835 hang up right after saying hello?
Robocall systems from 0278203835 are typically designed to hang up when they detect a live human answering, since their goal is to reach voicemail boxes or to filter out engaged lines. Live answers are often flagged as invalid targets by these automated systems, so they disconnect and move to the next number on their list. This is why you heard an introduction but no pitch or follow-up.
Should I call back 02 7820 3835 to find out what they wanted?
No. Calling back 0278203835 will not give you useful information and may flag your number as active and responsive to robocallers, leading to more calls. The call from 02 7820 3835 was unsolicited automated dialling, not a missed appointment or callback request. Block the number and move on.
Is this robocall from 02 7820 3835 illegal in Australia?
Unsolicited marketing robocalls to numbers on the Do Not Call Register are illegal under Australian Consumer Law and the Spam Act 2003. If you are registered with the Do Not Call Register, calls from 0278203835 breach the rules. Even unregistered numbers may have legal protections against unwanted automated calls. Report 02 7820 3835 to ACMA at acma.gov.au and lodge a complaint with the Do Not Call Register at donotcall.gov.au.
How common are robocalls from Sydney numbers like 02 7820 3835?
Robocalls frequently use local 02 Sydney area codes to appear legitimate and increase answer rates. 0278203835 uses this tactic. While not all 02 numbers are robocalls, this particular number has been reported for automated dialling behaviour. If you receive similar calls from other Sydney numbers claiming to be from OptAndSave or similar services, treat them the same way - block and report.
Can I get my money back if I accidentally engaged with the 02 7820 3835 robocall?
The report from 0278203835 does not indicate any financial transaction or charges occurred, as the robocall hung up immediately. If you were charged for call costs or data, contact your phone provider to dispute the charges. If you provided any personal or payment information during a call from 02 7820 3835, monitor your accounts closely and consider reporting identity concerns to ReportCyber at cyber.gov.au or your bank directly.