02 7238 4452 - 0272384452: Government and Telstra Impersonation Scam

• Scam
• Suspicious

02 7238 4452 (0272384452): Contributors report impersonation calls falsely claiming to be Australian Government and Telstra, requesting personal information via robocall.

Government and Telstra Impersonation Reports for 02 7238 4452

Four contributors have reported receiving scam calls from 02 7238 4452 (also written as 0272384452) involving deceptive impersonation tactics. The reports indicate a pattern of callers falsely claiming affiliation with Australian Government agencies and major Australian telecommunications providers, attempting to extract personal information from unsuspecting recipients.

The most common tactic involves robotic voice callers claiming to represent the Australian Government, referencing missed calls to create urgency and legitimacy. A separate report describes a caller impersonating Telstra, alleging internet security issues to establish false credibility. These coordinated impersonation attempts suggest a sophisticated scam operation targeting Australian residents in NSW.

What Callers from 02 7238 4452 Claim

Contributors who answered calls from 02 7238 4452 report specific impersonation scenarios. One caller falsely claimed to be from Telstra and stated that the recipient's internet was not protected, a common pretext used to justify follow-up requests for sensitive information or payment details.

A more elaborate variant involved a robotic voice claiming to represent the Australian Government and referencing a missed call. This version offered language options in both English and Chinese, suggesting the scam targets multilingual communities. The caller explicitly requested personal information during the call, a clear indicator of data harvesting intent.

One contributor received a voicemail message in Chinese from 0272384452 referencing an important document. The brief nature of this message and the foreign language suggest it may be part of a broader phishing campaign, though the contributor wisely deleted it without responding.

Call Patterns and Timing

Reports of calls from 02 7238 4452 span from September 2024 through February 2026, indicating sustained scam activity over an extended period. The reports show both answered calls and voicemail attempts, with robocalls recorded on multiple occasions. One contributor received contact on 18 September 2024 via robocall during evening hours (20:23 UTC), while another report came through on 20 September 2024 after midnight (02:54 UTC), suggesting the scammers operate across different time zones or use automated dialling systems.

The mix of voicemail drops and answered calls with interactive prompts indicates the scammers are using varied tactics to maximise contact rates. The inclusion of multilingual options (English and Chinese) suggests targeted outreach to specific demographic groups.

What to Do If You Receive a Call from 02 7238 4452

If 02 7238 4452 calls you:

• Do not: Answer questions, provide personal information, confirm your name or address, or follow instructions from the caller
• Do not: Return the call or give the caller any information that could verify your identity
• Do: Hang up immediately if the caller claims to be from government, Telstra, or any financial institution
• Do: Contact Telstra or Australian Government agencies directly using official phone numbers from their websites to verify any claims
• Do: Block 0272384452 in your phone's call settings to prevent future contact
• Do: Let calls go to voicemail and delete any suspicious messages without responding

What to Do If You Receive an SMS from 02 7238 4452

If you receive an SMS from 02 7238 4452 or 0272384452:

• Do not: Click any links, open attachments, or reply to the message
• Do not: Call any phone numbers provided in the SMS
• Do: Delete the message immediately
• Do: Report the message as spam by forwarding it to 0429 999 888 (ACMA spam reporting)
• Do: Block the number in your phone settings

How to Report 02 7238 4452

If you have experienced contact from 02 7238 4452, report it to Australian authorities:

• Report to Scamwatch at scamwatch.gov.au - document the date, time, and what the caller claimed
• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for robocalls and impersonation scams
• Report to Services Australia at servicesaustralia.gov.au if the caller falsely claimed government affiliation
• Report to Telstra directly if the scammer impersonated their company
• Report cybercrime to the Australian Cyber Security Centre at cyber.gov.au
• Contribute your experience on Reverseau to help other Australians identify this scam number

Frequently Asked Questions