- Suspicious
- Uncertain
- Spam
02 3820 4557 (0238204557): 4 reports of robocalls with recorded messages, missed calls, and spam claims about student health cover. Language selection prompt detected.
Robocall and Spam Reports for 02 3820 4557
Four contributors have reported activity from 02 3820 4557 (also written as 0238204557), with the most recent occurring today. The pattern involves recorded message robocalls, missed calls with no voicemail content, and at least one call claiming to be about student health cover. One report specifically mentions a robocall voicemail with a language selection prompt, asking callers to press one for English or two for Mandarin.
This NSW local service number allocated to Symbio Networks Pty Ltd has generated a mix of suspicious, uncertain, and spam classifications from contributors. The combination of robocall activity and health cover claims suggests potential automated spam or scam routing.
What Callers from 02 3820 4557 Say
The voicemail report from 0238204557 describes a recorded message asking callers to select their language preference by pressing one for English or two for Mandarin. This type of prompt is characteristic of robocall systems used to screen or route calls, rather than legitimate business communication.
One contributor who answered a call from 02 3820 4557 reported the caller claimed something was wrong with their student health cover. The contributor expressed doubt about the legitimacy of this claim, suggesting the caller provided no specific details or reference numbers to verify the allegation.
The remaining reports involve either silent missed calls or calls that disconnected to voicemail without leaving meaningful detail, consistent with automated calling patterns.
Call Patterns and Timing
Activity from 02 3820 4557 spans at least a week, with the most recent call today at 1:46 PM. The voicemail was left on 27 May, the answered call claiming to be about student health cover also occurred on 27 May, and a missed call was reported on Saturday. This pattern suggests repeated contact attempts rather than a one-off misdial.
Most calls from 0238204557 have gone unanswered or left no meaningful voicemail content, which is typical of robocall campaigns that rely on high volume and automated systems rather than genuine customer service inquiries.
What to Do If You Receive a Call from 02 3820 4557
If 02 3820 4557 calls you:
- Do not: Press any buttons or selection prompts, return the call, or share personal information
- Do: Let it go to voicemail, block the number immediately if it calls again, and verify any claimed issues through official channels (for student health cover, contact your health fund directly)
- If you answer: Ask for a callback number and the caller's full name, then hang up and verify by ringing your health fund's official number from their website or your policy documents
Do not engage with language selection prompts or follow any instructions from recorded messages on 0238204557. Legitimate organisations contact you from known numbers and do not use language selection routing for unsolicited outreach.
What to Do If You Receive an SMS from 02 3820 4557
If 02 3820 4557 sends you a text message:
- Do not: Click any links, reply to the message, or call any number provided in the SMS
- Do: Delete the message and block the number
- Report it: Forward the SMS to 0429 999 888 (ACMA's spam reporting service) and include 0238204557 in your description
How to Report 02 3820 4557
If you have experienced calls from 02 3820 4557 or 0238204557, you can report the activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and robocalls at acma.gov.au. Include the date, time, and nature of the call.
- Scamwatch: If the call involved a scam attempt (such as fraudulent health cover claims), report it at scamwatch.gov.au
- Do Not Call Register: Check if 02 3820 4557 is calling from a telemarketer. Register your number at donotcall.gov.au to opt out of telemarketing calls.
- Reverseau: Report your experience with 0238204557 here to help other Australians identify this number. Community reports help identify patterns and protect others from similar calls.
Help others by sharing your experience with (02) 3820 4557!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called at 146 pm. Let it go through to voice mail. No message left.
Missed call on Saturday
Called saying something about my student health cover being wrong, doubt it
Voicemail saying ring us back ASAP, press one for English or two for Mandarin
Help others by sharing your experience with (02) 3820 4557!
WRITE A REVIEWFrequently Asked Questions
What does the language selection prompt on 02 3820 4557 mean?
The robocall voicemail from 02 3820 4557 asking you to press one for English or two for Mandarin is a characteristic of automated call systems. Legitimate businesses do not use language selection prompts for unsolicited outbound calls. This type of prompt is used by robocall operators to route calls or to identify which language group you belong to. Do not press any buttons - simply hang up and block 0238204557.
Why would 02 3820 4557 claim to be about my student health cover?
Health cover claims are a common pretext used by spam and scam callers because most Australians have health insurance and the topic seems legitimate. One contributor from 0238204557 reported receiving a vague claim about their student health cover being wrong, but the caller provided no specific details. Legitimate health funds contact you with specific policy numbers, claim references, or renewal details. If you receive a similar call from 02 3820 4557, contact your health fund directly using the number on your policy card to verify any claim.
Is 02 3820 4557 a legitimate business number?
02 3820 4557 is allocated as a local service in NSW to Symbio Networks Pty Ltd, but this does not guarantee the number is being used legitimately. Many robocall and spam operators use allocated service numbers. The pattern of robocalls with recorded messages, language selection prompts, and unverifiable health cover claims from 0238204557 suggests the number is being misused for unsolicited outreach rather than legitimate customer service.
What should I do if 02 3820 4557 keeps calling me?
If 02 3820 4557 continues to call you after you do not answer or ask it not to call again, take these steps: block the number on your phone, report it to ACMA at acma.gov.au, and consider registering your number on the Do Not Call Register at donotcall.gov.au. If 0238204557 claims to be from your health fund or makes threats, also report it to Scamwatch at scamwatch.gov.au.
Why are there so many missed calls from 02 3820 4557 with no voicemail?
Robocall systems often dial many numbers in rapid succession, hanging up automatically when they do not detect an answer or when voicemail is reached. The pattern from 0238204557 - missed calls and a single voicemail with a language selection prompt - is typical of this type of automated calling. Robocallers do not aim to reach you personally; they aim to reach enough people to find those willing to engage or provide information. This is why blocking and not answering is the best response.
How do I verify if my student health cover really has an issue?
Never verify claims by calling the number that contacted you. If 02 3820 4557 calls claiming your student health cover is wrong, take these steps: find your health insurance policy document or card, locate your health fund's official customer service number on that document, and call that number directly. Alternatively, log into your health fund's website using the login details from your policy documents. Legitimate health funds never contact you through unsolicited calls to resolve urgent issues without first sending official letters.