- Legit
- Scam
- Spam
- Suspicious
- Uncertain
Discover the truth about phone number 03 8903 9325. Is it a legitimate call from Telstra or a common scam? Learn how to handle calls from this number effectively.
Understanding Calls from 03 8903 9325
Based in Australia, the phone number 03 8903 9325 / 0389039325 has sparked a wave of confusion among users, categorised primarily as either a legitimate call from Telstra or a lurking scam. This article aims to dissect the various user reports and provide clarity on how best to approach calls from this number.
Analysis of User Reports
The reports associated with the number 03 8903 9325 / 0389039325 are a mixed bag, revealing a pattern of both legitimate interactions and suspicions of fraudulent behaviour. Based on feedback, we can classify these interactions into two broad categories:
- Legitimate Calls from Telstra:
A number of users confirm that they received calls from this number while interacting with the Telstra customer service team. Positive experiences highlighted that callers often referenced case numbers and previous interactions, reinforcing that they were indeed genuine Telstra representatives.
- Scam and Suspicious Activity:
Conversely, numerous reports warn of potential scam tactics used by individuals posing as Telstra representatives. Several users mentioned that these imposters sought personal information or provided contradictory details that raised immediate red flags.
Common Themes from Reviews
Key observations from the reviews include the following:
- Many users who regarded the call as legitimate had ongoing issues with Telstra that prompted follow-up calls, thereby validating the number's association with Telstra.
- Conversely, those who encountered suspicious calls often reported unprofessional mannerisms from the callers, inconsistencies in the information provided, or requests for sensitive details, such as credit card information.
- Some users even reported their calls as being abruptly hung up on once they denied sharing private information, suggesting identified scams.
Steps to Take When Dealing with 03 8903 9325
Given the divided nature of reports on 03 8903 9325 / 0389039325, here are key steps to effectively handle calls from this number:
- Verify the Caller: If you answer a call from this number and the caller claims to represent Telstra, do not engage with personal information. Instead, hang up and contact Telstra directly at their official customer service number to verify the authenticity of the call.
- Trust Your Instincts: If you feel uncomfortable during the conversation, it is wise to cease communication immediately. Legitimate representatives will not pressure you for information.
- Report Suspicious Calls: If you suspect that the call is a scam, report it to the relevant authorities. Keeping informed with local guidelines on fraud and scams can help you protect yourself and others.
Conclusion
Ultimately, while 03 8903 9325 / 0389039325 is affiliated with Telstra based on numerous legitimate cases, the prevalence of scam reports makes it essential for users to remain vigilant. Always exercise caution, verify calls, and engage with known customer service lines when uncertain. With apps and tools such as Reverseau and Reverse Phone Lookup Australia, you have the capacity to identify who called you and whether their claim is genuine.
Help others by sharing your experience with (03) 8903 9325!
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What Our Users Reviewed
Received a call from this number after I reported an issue to Telstra. Honestly, it felt pretty legit, so I think it's all good.
Just had a legit chat with Telstra! Nice bloke, probably Asian accent, but who cares? Sorted my annoying phone issue right out!
I had a bit of an issue with my NBN internet, yeah? This number called me to check if everything's sorted. They even gave me a heads-up with a text from Telstra saying they'd ring. Pretty decent of them, I reckon!
So this number pretending to be Telstra called me up, but here's the kicker - I've never had a plan with them! Turns out, it’s one of those bloody scam numbers. Classic, right? 🙄
Honestly, this scammer is just a right pain in the arse, mate! Can't believe these tricks!
Crikey! This mob is calling themselves Telstra, but it's a total sham. I’ve sniffed them out a few times already. The moment you ask something deeper than your name, birth date, or address, they’re lost for words. They've rung me countless times and it's getting old!
Just got a call from this joker asking for my passport and driver’s licence details. Don’t get sucked in - block 'em!
I had an issue with my NBN, and these legends called to sort it out. They came over the next day, replaced my modem, and all's good now! Not a scam at all, just proper service!
So, this number rang me right after I bailed on a Telstra queue. They claimed to be my callback and I provided my reference number. Pretty keen and seemed legit, but still a bit of a worry with timing like that!
Watch out for this one! They claimed to be data collectors for Telstra. Seriously, don’t share any sensitive info with these blokes!
The caller ID had a cheeky green tick emoji alongside 'Telstra', and in the voicemail, 'Dan' from Telstra Business was blabbing about some loyalty program. Weird thing is, I'm not even with Telstra at all. Sounds a bit off to me!
Just got a call from Telestra and I'm usually a bit wary of these things, but this one felt genuine. It’s definitely Telestra doing their thing!
Someone's tampering with the same Telstra number, what a worry!
This number is dodgy! They rang me twice in two days and their voicemail sounded like a scam with some dodgy English, kick-off with 'this is the creator'.
Come on, Aussies! This is one big SCAM! Just block the number. If it’s unfamiliar, let it go to voicemail – they never leave a message anyway. I often call back from my landline and it’s either disconnected or they play games. If they’re scammers, they’ll get my loud sports whistle treatment!
I can confirm that this phone number is a legitimate contact from Telstra and is not involved in any scams!
This number is definitely a SCAM. After receiving a call, we contacted Telstra, and they returned the call asking for access to our computer and bank details, while demanding $700. We ended the call and then received multiple calls from the same number. Do not provide any personal information to them. It seems the people claiming it's legitimate on the forum might be involved in the scam themselves. The email they used was a Gmail address, which raises further suspicion.
The caller identified themselves as Telstra, but I'm not convinced. I've blocked the number, yet they continue to call repeatedly within short intervals—a common tactic used by scammers to create a sense of urgency. So, I am still avoiding answering their calls.
I received a legitimate call from Telstra, which I was anticipating, so I had no concerns about the interaction.
It appears that some calls I receive may be legitimate, while others are potential criminal spoof calls. I've even received calls that appeared to be from my own number. If you're expecting a call from Telstra, it's safer to hang up and call them directly to ensure you’re communicating with the real company.
Scammers pretending to be Telstra.
Blocked as I and my business do not use Telstra.
BE AWARE OF OTHER COMMENTS ON THIS AND OTHER SITES TRYING TO LEGITIMISE THIS NUMBER - IT IS NOT TELSTRA.
I received a follow-up call from Telstra regarding an unresolved issue from the previous day. However, they called an hour earlier than the time we had agreed upon after verifying several times. Unfortunately, I was unable to answer the call because I was at work.
If this call was indeed from a legitimate Telstra representative, they attempted to contact me twice in a single minute while I was already on another call. Shortly after, I received an email from them. Regardless, I suspect they may be scammers, so I have blocked the number.
They never stop calling. Yesterday they kept calling minutes apart. When I first answered there was silence then a click, so I immediately hang up. I suggest that this could be a scam.
This number is a legitimate contact from Telstra. If you have requested any service changes with them, you might receive a call from this number. However, be cautious as scammers sometimes use real numbers to conduct their fraudulent activities.
I received two missed calls this morning from this number. Based on shared experiences from others, I strongly suspect it’s a scam. Those claiming otherwise seem to be trying to make it look legitimate, but Telstra confirms it’s suspicious.
I question the legitimacy of this call, as it comes from a business associated with a greengrocer that is not a Telstra customer. This raises red flags for me.
This is an unknown number that has been reported as associated with Telstra in previous complaints. I had an issue with Boost, which is part of the Telstra network, yesterday, but it was resolved this morning. I have blocked this number since I no longer need to communicate with it.
This number called me three times in a single day, each time ringing for only a few seconds before hanging up without leaving a voicemail.
This number is associated with Telstra as a callback number. While some individuals may label it as a scam, it's important to note that numbers can be spoofed. I advise caution with all incoming calls.
I can confirm that this is NOT a scam caller. I was communicating with Telstra yesterday regarding my account transition from NBN to a modem. They called me today since I didn't have time to listen to the lengthy explanation about terms and conditions yesterday. Please refrain from calling this a scam!
I received a call from this number, so I decided to verify its legitimacy with Telstra, and they confirmed that it is indeed one of their official numbers.
This call was from Telstra regarding a complaint I made, so it was legitimate. However, it sounded suspicious due to background noise, and the caller had a thick accent. There is a risk of receiving calls from spoofed numbers that appear to be legitimate Telstra numbers, so always be cautious.
Seems sus,
Not sure.
This call was genuinely from Telstra. In my case, it was a call from the Bereavement Support Team, and I can confirm it was 100% legitimate.
This number appears to be a legitimate Telstra number. They reach out when you are moving, so it’s a valid call if you recently changed your address with them.
The caller claimed to be representing a legitimate case. However, they said they were in Manila, while the incoming number was an (03) area code, typically associated with scam calls in Victoria. I'm assuming she wasn't referring to Manila, NSW, and I didn't think Telstra outsourced their services anymore. They wanted my personal ID information, which made me cautious.
This is a valid Telstra call. Lady was just checking I am happy after a technician called to connect National Broadband Network.
This call is legitimate; it is the Telstra complaints line.
This is a legitimate number. I had missed a call from them after moving, and they sent me a text message advising me to check my emails for important information regarding my move. I followed up and confirmed that the email contained relevant details about my relocation.
This phone number is associated with a total scam; I recommend not answering if it calls you.
I was informed that the number calling me appears to be spoofed, which is becoming increasingly common. If you have any concerns about the authenticity of the call, it's best to contact Telstra directly at their customer service number, 13 22 03.
LEGITIMATE CALL.
From Telstra technician.
I was already on a call with another technician then got a call.
I received a text stating that Telstra would call me in 10 minutes. However, I have no reason to expect a call from Telstra, particularly not outside of business hours. I did not answer the call, and the voicemail they left asked me to check my email. Upon checking my email, I found no correspondence from Telstra.
This call was from Telstra's technical support and is legitimate. They had contacted me previously regarding an issue I experienced a week ago and called back to ensure everything was resolved.
I received a call from this number that went to voicemail, but when I listened to the message, it was disturbing. All I could hear was some weird, loud screaming in the background, which was very unsettling.
This is definitely a scam number; they appear to be more organized compared to typical scams. The positive comments you see may be originating from the scammers themselves trying to make the number seem legitimate. They likely have gathered some information about you through casual means, but this is all part of the scam. It’s best not to engage with them.
A male caller claimed to be from Telstra. When I questioned the legitimacy of the call, he became evasive, prompting me to hang up. He then called back but did not leave a voicemail message.
Scam.
I think the call was from Telstra, but the message that was left was completely unintelligible; I couldn't understand a single word. It's confusing because last night, they told me they were unable to assist with my elderly father's internet loss, which has been ongoing for 10 days, despite me being listed as an authority on his account.
I received a call from this number, which I confirmed is Telstra. They were calling to verify the details of our upcoming home move scheduled for next week.
While I was on the phone with a Telstra technician, I received a call from this number. They didn't leave a message, and the technician I was speaking to didn't mention receiving a call from them either. If it were a legitimate call, I believe they would have left a message, so I'm doubtful about its intent.
This call was indeed from Telstra, as I had previously made a complaint and it was related to that issue.
I received a call from a so-called "relocation team" regarding my upcoming property move. I suspect this may be a scam as I did not initiate any request for relocation assistance.
Although this number claimed to be from Telstra, and there was no identity verification through the My Telstra App HELP, I withheld giving any information that was not already available in my file.
This is not a scam call; it was a legitimate call from Telstra returning my inquiry about a service fault.
I got a call from someone claiming to be from Telstra, but I am not their customer. The automated message about "the call may be recorded" before reaching a representative felt very similar to known scam calls. If they are actually Telstra, they should implement better practices.
An Asian woman answered the call, but I hung up without engaging because her tone sounded unprofessional, and I was busy with another important call.
This number is not a scam; it belongs to Telstra. I initially called them to update my personal information, and they subsequently returned my call from this number to confirm my identity.
This call was definitely from Telstra; they were troubleshooting an issue.
Received a call from Telstra stating they were calling to assist with a scheduled disconnection of NBN services.
A scam. Said they were Telstra and that my email was wrong and in order to fix it I had to give them my credit card details.
This call was legitimate and was connected to a Telstra complaints department. However, I believe that many people dismiss legitimate calls as scams, which makes it hard to discern genuine communications. - Example of confusion around legitimate communication.
I feel that this call was legitimate. It seemed to be a follow-up to a recent issue I had with Telstra, which had already been resolved.
Block this number. It is a way for you to have to get the Telstra app.
This call was from a legitimate Telstra representative who contacted me to verify my account details. Everything seemed to be in order.
This appears to be a legitimate Telstra number. I have received five calls from this number in the past two days, and they all seemed to be responses to my initial call to Telstra regarding some issues I was experiencing.
The caller wanted to connect me to fiber to the node service, but I know I already have it installed. When I inquired about any additional costs, they said they needed to check with a colleague and promised to call back in 90 minutes. I am planning to reject their next call and will block the number.
This number belongs to Telstra's IP/Voice Support Team. They are responsible for handling unwelcome calls, and if you report that your number is being misused by scammers, this is the legitimate team that will reach out to you.
The call I received from Telstra was completely legitimate. I was on hold with their business team when the call dropped, and they called me back from (03) 8903 9325 to continue our conversation. Not a scam at all!
This call was from the Telstra complaints team. They didn't ask for any identification, but they were aware of my previous complaint, validating that this was a legitimate call.
This number belongs to a legitimate Telstra representative from their Priority Care Team. They contacted me several times to offer a home phone service, particularly after my recent major surgery. However, I've reached out to Telstra for a different issue, and they seem more focused on selling services than assisting me with my inquiry, despite me declining their offer multiple times.
I was cautious during the call, only providing limited information. However, two of the statements made by the caller were completely incorrect, which raised my suspicions.
This number, (03) 8903 9325, called me and left a voicemail claiming to be from Telstra. They said they were contacting me about my new modem and urged me to call back immediately. However, this call came while I was already on the line with Telstra, and the conversation I was having was not at all related to a new modem. Given the circumstances, I've blocked this number as it seems like a scam to me.
The number in question is NOT a scam number. I currently work at Telstra, and this number serves as an IP complaints line. If you are unsure about the call, ask for your case number from the representative and then call Telstra directly at 132200 for verification. Many customers often fill out complaints without realizing that this number is actually managed by Telstra.
After a call I made to Telstra's customer service at 132999 dropped, I received an immediate call back from this number. The caller left a message apologizing for the disconnection and continued providing information on my issue. If this number is a scam, then I’m unsure how they could have accurately followed up with me.
This call was legitimate; it was from Telstra regarding an issue I had previously reported earlier that day. I confirmed the details with them.
This number is associated with the legitimate Telstra complaints center. I have an ongoing complaint with Telstra and have received multiple calls from this number. During the conversation, I verified its authenticity by asking for my complaint number and the last four digits of my account, and the caller was able to provide that information.
I received a legitimate callback from Telstra addressing an issue I reported regarding my Caller ID being disabled on my mobile phone. They were helpful and resolved my concern.
I received a genuine phone call regarding an issue I had with Telstra. The caller was professional and consistently informed me of when they'd be calling me back, even referencing my Complaint Reference number throughout the conversation.
It's a scam number it's pretending to be from Telstra I gave a hard-core CFMEU tradesmen throwback to her no one f*ks around with the Cowboy Basri.
I had three calls from the number 132200, supposedly from Telstra regarding an issue I'm facing. Each time, they left a garbled message. Now I'm worried because it's nearly midnight, and I'm having trouble sleeping due to this uncertainty.
I received a legitimate call from Telstra regarding an issue I had contacted them about earlier in the day. I was initially suspicious because they called just before 6 PM, and I didn't answer their first call. However, they called back immediately, and I answered. This call was NOT a scam.
This phone number belongs to Telstra, a legitimate telecommunications company. They were reaching out to assist us with our NBN (National Broadband Network) connection issues.
I received a call from the Telstra NBN Team, and I believed it to be legitimate and genuine.
This number is associated with Telstra's technical department. If you hear otherwise, it may be a case of someone spoofing Telstra's number.
I received a call from a representative of Telstra's moving team, confirming that a technician is available to visit my unit tomorrow to ensure that the NBN connection is set up properly.
A woman with a Filipino accent left a message on my answering machine identifying herself as Lisa. She mentioned that she was calling regarding a letter I supposedly sent to Bal U shrine. Since I haven't sent any letters, I suspect this might be a scam. She stated that she would send me a letter because she couldn't reach me in person. I have no intention of calling back for this.
The person on the other end of the line explicitly identified themselves as a scammer, which is quite alarming.
Legit call from Telstra following up on a tech issue I had raised.
This was a legitimate call following up on a technology support request I had filed earlier.
This was not a scam; rather, it was a legitimate call from a service expert at Telstra who was following up on a request for assistance.
I received a legitimate call from Telstra regarding an issue I had reported the week before. They called to discuss it, and they had specific details (including the absence of a case number and information about my issue) that confirmed they were legitimate. They did not ask for any personal information from me, so I am confident this call was not a scam.
I want to warn everyone that this phone number is potentially a scam. Please be cautious if you receive a call from it.
I received a call from a genuine representative of Telstra following up on some technical issues we experienced the day before.
This caller is a scammer pretending to be from TELSTRA! It's completely false information—definitely one to block!
This caller left a voice message on my answering machine. It was hard to comprehend, but it seemed to be a woman stating she was returning a call concerning an inquiry we made with Telstra, which was incorrect.
This number is definitely a SCAM. I have confirmed with Telstra that they do not use this number. Be cautious; they even had information from a previous call I made to Telstra, which was both frustrating and alarming.
I want to warn everyone that this number is a scam. They are phishing for personal identification by pretending to be Telstra. Make sure to report, block, and delete this number immediately! You can find reporting instructions on Telstra's official website.
Telstra scam BEWARE!!
A man named Nick with a British accent claimed to be from Telstra. However, it is clearly a scam. He sent me a fake email requesting confirmation of a reference number, which looked very unprofessional and suspicious.
The caller claimed, "You were speaking to us recently, and we wanted to ensure you are on the best interest rate." I replied that I had not spoken to them before, to which the caller abruptly hung up.
The caller claimed, "You were speaking to us recently and wanted to ensure you were on the best interest rate." I responded, "No, I was not!" and then the caller immediately hung up.
Phone number is Telstra, used by Telstra staff to call customers. Didn't realise at the time but it was a Telstra consultant trying to call and resolve an issue.
A voicemail was left on my landline by an Asian woman who was mumbling something I couldn't understand. She also called my mobile, but did not leave a message this time.
Like all sensible people I try to keep up a healthy paranoia. I keep suspicion sharp by meditating upon the eyes of Mark Zuckerberg. But my experience with this number is that it's legitimate and benign. It's a rerouting number used by Telstra when consultants are remote working.
I do not work for Telstra. I am writing this review because I've received Telstra's help through this particular number.
I do not w.
Like all sensible people I try to keep up a healthy paranoia. I keep suspicion sharp by meditating upon the eyes of Mark Zuckerberg. But my experience with this number is that it's legitimate and benign. It's a rerouting number used by Telstra when consultants are remote working.
Tuesday 2:00 PM. "This is Joseph from Telstra. You reported a failure yesterday." I said No. He gave me my correct name. And my correct email. I did not confirm. He sounded totally Australian. But very awkward. Unprofessional. We had long silences. It all made me look this number up. And sure enough there are enquiries for the last few days. I ADVISE: DON'T TELL THIS NUMBER ANYTHING.
I got a call from (03)8903 9325, very suspicious. This number was searched by other people and reported suspicious. Most likely a spoofed phone number, don't call back!!